Langeland : Vacances tout compris

The hotel is beautiful. But it feels like it already falling apart. Aircon not working properly. Shower in room default. Coffee Maschine not working. Impossible to call reception - telefon not working. Missing bathrobe in room. We forgot a book in the room. So after trying to call reception for 3 days ( about 12 calls) all with out any result - we also send an email to all emails listed on the website - absolutely NO RESPONSE. So I drove there to try and get the book back. The reception tried to convince me that for sure the book was not forgotten in the room - because it was not in lost and found. I told him about our experience- since the room was feee I got to go and check in the room - and found it inside the bedside cabinet- was left on top of the bedside table. It told him this was a very poor thing to do. Just top top it off we had booked a big family room on 1 or 2 floor with a view - and got a ground floor room. It the prise was 50% lower it would be ok - because that is the price for a 3 star hotel.

très proche d'une station de métro, chambre et équipements très fonctionnels et pratiques

Tout est super, les chambres sont grandes , bien isolées et propres, le petit déjeuner est garni et très bon, le personnel est très agréable !

La comunicación con la propiedad es horrible. La ducha no funcionaba y tardaron 12 horas en responder sin ninguna solución.

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The hotel is beautiful. But it feels like it already falling apart. Aircon not working properly. Shower in room default. Coffee Maschine not working. Impossible to call reception - telefon not working. Missing bathrobe in room. We forgot a book in the room. So after trying to call reception for 3 days ( about 12 calls) all with out any result - we also send an email to all emails listed on the website - absolutely NO RESPONSE. So I drove there to try and get the book back. The reception tried to convince me that for sure the book was not forgotten in the room - because it was not in lost and found. I told him about our experience- since the room was feee I got to go and check in the room - and found it inside the bedside cabinet- was left on top of the bedside table. It told him this was a very poor thing to do. Just top top it off we had booked a big family room on 1 or 2 floor with a view - and got a ground floor room. It the prise was 50% lower it would be ok - because that is the price for a 3 star hotel.

Pas au standing proclamé. Très impersonnel, chambres propres mais assez petites. Le service n’est pas à la hauteur du standing proposé… Bémol aussi pour le petit déjeuner, choix assez limité avec un système de points, produits de bonne qualité mais encore une fois pas au niveau attendu au vu du prix de l’hôtel. Le personnel du petit déjeuner est néanmoins très sympathique et arrangeant. L’hôtel est très sombre, impression un peu oppressante et manque de vie dans le ensemble. Le bar n’est pas très accueillant et l’espace « lobby » manque de charme. Expérience ok mais je ne conseillerais pas pour un boutique hôtel à ce prix

Très accueillant, Service attentionné Petit déjeuner excellet. Emplacement pratique et proche de tous transports

Fantastique séjour , très bel hôtel , personnel très accueillant et serviable. Le petit déjeuner buffet est très copieux et les produits sont de très bonne qualité.

The hotel is beautiful. But it feels like it already falling apart. Aircon not working properly. Shower in room default. Coffee Maschine not working. Impossible to call reception - telefon not working. Missing bathrobe in room. We forgot a book in the room. So after trying to call reception for 3 days ( about 12 calls) all with out any result - we also send an email to all emails listed on the website - absolutely NO RESPONSE. So I drove there to try and get the book back. The reception tried to convince me that for sure the book was not forgotten in the room - because it was not in lost and found. I told him about our experience- since the room was feee I got to go and check in the room - and found it inside the bedside cabinet- was left on top of the bedside table. It told him this was a very poor thing to do. Just top top it off we had booked a big family room on 1 or 2 floor with a view - and got a ground floor room. It the prise was 50% lower it would be ok - because that is the price for a 3 star hotel.

La comunicación con la propiedad es horrible. La ducha no funcionaba y tardaron 12 horas en responder sin ninguna solución.