Tenerife: All-inclusive vakanties

Personeel zeer vriendelijk em hulpvaardig. Nette kamer, die goed schoongehouden werd. Uitstekend ontbijt-en dinerbuffet met smakelijke gerechten.

Mooi verzorgt hotel enkel smorgens veel lawaai van de kuisvrouwen ze rijden met karretjes die in de gang waar tegels liggen veel lawaai maken , drankjes en eten kon ook iets beter

Goed ontbijt

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We booked a suite at your resort expecting a comfortable, relaxing, and enjoyable stay. Unfortunately, our experience has been extremely disappointing, with serious maintenance issues affecting every single night of our stay. First night: The air conditioning was not working, and we had to call maintenance to repair it. Second night: The ceiling began leaking heavily, dangerously close to a light fixture. There were also two large water stains on the ceiling, suggesting an existing problem. Maintenance had to come again and spent approximately an hour draining water from the ceiling late at night, significantly disrupting our rest. Third night: The electricity went out repeatedly, leaving us in complete darkness. Once again, maintenance had to intervene to restore power. Fourth and final night: The electricity failed yet again, multiple times. Maintenance attempted to fix the problem on three separate occasions, but the issue persisted. After approximately two hours of unsuccessful repairs, at around 12:30 a.m., we were asked to pack our belongings and relocate to another room on the opposite side of the resort. To make matters worse, the replacement room was a standard room, not the suite we had originally booked and paid for. This is simply unacceptable, particularly given that we paid for a suite and expected a premium level of comfort and service. Instead of enjoying our holiday, we spent every evening dealing with maintenance problems, repeated interruptions, and s

Mooi uitzicht, zeer verzorgd ontbijt en kamer. Personeel was zeer vriendelijk en behulpzaam. Alleen elke avond live-muziek, heel luid vonden wij wat storend. Maar als we rondwandelden hoorden we dit in elk hotel.

6 days in tenerife with my wife and 2 children (3 & 6 year old) very nice hotel with perfect accomodation (aquapark!) for a relax stay. also the other swimming pools are seperated from the aquaparc, which allows you to switch between a more 'adult only' area and the 'children first area' at the aquaparc. (seldom I've seen this) the room was also a perfect fit with a first part for the children , seperated by bathroom/halway from the part for my wife and myself. overall, a very nice stay !

Personeel zeer vriendelijk em hulpvaardig. Nette kamer, die goed schoongehouden werd. Uitstekend ontbijt-en dinerbuffet met smakelijke gerechten.

Mooi verzorgt hotel enkel smorgens veel lawaai van de kuisvrouwen ze rijden met karretjes die in de gang waar tegels liggen veel lawaai maken , drankjes en eten kon ook iets beter

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Personeel zeer vriendelijk em hulpvaardig. Nette kamer, die goed schoongehouden werd. Uitstekend ontbijt-en dinerbuffet met smakelijke gerechten.

Mooi verzorgt hotel enkel smorgens veel lawaai van de kuisvrouwen ze rijden met karretjes die in de gang waar tegels liggen veel lawaai maken , drankjes en eten kon ook iets beter