Isla Contoy: Goedkope Vakanties

Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..

We loved this place. All staff members were amazing; they were fun and very kind. I recommend the rooftop restaurant and pool. The food and service are incredible. My daughters-in-law and I had a blast, great vacation. Very clean, outrageous staff, beautiful balcony view with a jacuzzi spa, total relaxation. This place is wonderful for adults who want a nice quiet place to relax.

Some pool and restaurant staff were professional and courteous. Unfortunately, our overall experience was overshadowed by how management and poor security handled two incidents. First, pool chairs that staff had reserved for our family were given to other guests while we were briefly away. Although an employee apologized, management required our family to relocate instead of resolving the situation fairly. A more serious incident occurred on our departure day. After approving a late checkout, staff asked us to sign a liability release but would not allow us to retain or photograph the terms. When we requested an opportunity to review the document, management revoked the late checkout and threatened to remove our family and belongings and assess additional charges. Security was then called, and the interaction included comments that we perceived as discriminatory and threatening. We felt intimidated and became concerned for our family’s safety, so we ended the conversation and reported the incident to Expedia. The property is attractive, and several employees provided good service. Nevertheless, management’s handling of these incidents left us feeling unwelcome and unsafe. Based on our experience, we would not recommend this resort to families.

Ruime kamers. Lekker buffet voor ontbijt en diner. Mooie zwembaden.

Some pool and restaurant staff were professional and courteous. Unfortunately, our overall experience was overshadowed by how management and poor security handled two incidents. First, pool chairs that staff had reserved for our family were given to other guests while we were briefly away. Although an employee apologized, management required our family to relocate instead of resolving the situation fairly. A more serious incident occurred on our departure day. After approving a late checkout, staff asked us to sign a liability release but would not allow us to retain or photograph the terms. When we requested an opportunity to review the document, management revoked the late checkout and threatened to remove our family and belongings and assess additional charges. Security was then called, and the interaction included comments that we perceived as discriminatory and threatening. We felt intimidated and became concerned for our family’s safety, so we ended the conversation and reported the incident to Expedia. The property is attractive, and several employees provided good service. Nevertheless, management’s handling of these incidents left us feeling unwelcome and unsafe. Based on our experience, we would not recommend this resort to families.

Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..

We loved this place. All staff members were amazing; they were fun and very kind. I recommend the rooftop restaurant and pool. The food and service are incredible. My daughters-in-law and I had a blast, great vacation. Very clean, outrageous staff, beautiful balcony view with a jacuzzi spa, total relaxation. This place is wonderful for adults who want a nice quiet place to relax.