Cap Cana: Skivakanties

Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.

10 von 10

We stayed at Family Selection with our baby, and while there were a few great staff members, the overall experience was disappointing. We appreciated the room upgrade and the thoughtful baby amenities. Our family host Rafael was excellent,he helped organize dinners and arranged golf cart transportation around the resort. He was attentive and genuinely helpful. Unfortunately, service elsewhere was very inconsistent. At one restaurant, we waited for a high chair and eventually had to get one ourselves. A family who arrived after us had a waitress immediately bring a high chair to their table. It may seem small, but experiences like this made us feel overlooked. Some servers were very nice and we happily tipped them, but many others seemed annoyed or made us feel like they did not want to serve us. That is not the hospitality we expected from Grand Palladium. Our child also developed hand, foot and mouth disease after attending the kids club. Parents should be extra careful with handwashing and shared toys. The worst experience was the Travel Club presentation. We were told it included a resort tour and did not realize it was mainly a sales presentation. Once we said we were not buying a package, the staff went from extremely friendly to very cold. We even told them our baby was not feeling well and asked where the pharmacy was, but the representative continued trying to sell to us instead of helping. After we declined, we were simply told to walk back to our room.

Het was een perfect resort en alles was goed geregeld. Antonio alias taliban van het entertainment team was de allerbeste en is onze vriend geworden.

El personal es muy amable pero por el precio que cuesta el hotel el servicio de habitaciones, comidas deben ser mejor siempre la misma comida.

10 von 10

Zeer aangenaam verblijf gehad. Het is een zeer uitgestrekt en idyllisch hotel vlak aan het strand. Er zijn vele bars en restaurants met een grote variëteit aan keukens, voor ieder wat wils. De kamer was niet altijd even proper gepoetst en toonde toch wel wat gebruikssporen. Jammer vonden wij dat er geen souvenirshops waren in de buurt van het resort en de vrij lange afstand tot de luchthaven. Ook lag het hotel voor vele dagtrips veelal buiten de zone om opgehaald te kunnen worden. Al bij al een heel relaxerende vakantie gehad en ideaal als je op zoek bent naar zon, zee, strand, rust en lekker eten.