Grote Meren: Luxe vakanties

Mooi hotel, aardige luitjes die er werken en goede uitvalsbasis om VEILIG de stad te verkennen

Super mooie en vooral grote kamer/ suite. Ideaal met een gezin met jonge kinderen

Alles zoals je mag verwachten alleen werd de kamer niet goed schoongemaakt en de mini bar werd niet bijgevuld. Lege koffie mokken van de vorige dag bleven gewoon staan enzo

Outdated rooms in dire need of refurbishing

Mooi hotel op een zeer centraal gelegen locatie. Ruime, nette, schone kamers. Prima faciliteiten.

Super mooie en vooral grote kamer/ suite. Ideaal met een gezin met jonge kinderen

Mooi hotel, aardige luitjes die er werken en goede uitvalsbasis om VEILIG de stad te verkennen

This hotel is truly beautiful — Art Deco style, full of character and soul. The lobby is stunning, and the corridors feel like they transport you to a different era, with elegant marble floors… It could easily be a museum. It’s located downtown, and many sights are within walking distance. The subway and bus stops are also nearby. Our room was clean, the bed was comfortable, but the bathroom could use renovation. However, it’s a large hotel, and that comes with some downsides. There was a long queue for both check-in and check-out, as not all service desks were staffed. We stayed for four nights, but had to downgrade our room because it still wasn’t ready — even at 5 PM. There was no refund, and as compensation we were offered a free breakfast, which turned out to be just for one day. Very disappointing. Upon check-out, the bills I received showed additional charges of $352.26 for taxes and parking. However, my credit card was charged a total of €495.88 — significantly more than expected. I sent multiple messages via Expedia, but the hotel never responded. Since I was traveling through the U.S., I didn’t have the time to call and follow up properly. I sincerely hope the hotel will look into this and respond accordingly.