Cabo Real: Strandvakanties

The hotel was in a great location. Views were outstanding. The room was perfect for our stay. Jorge was so pleasant at the front concierge desk and incredibly helpful. The food at the restaurant was okay (not sure why they serve Tilapia in their fish fingers when the Ocean is right in front of them). BTW. An amazing place for seafood is just up the street at 7 Seas. Do that !!! The front desk lady was unfriendly, gave us the map to our room without explaining how to get there and when questioned for more information, really did not want to bother. Jorge was our saviour. Then on checkout when I received the bill I advised that the charge was already paid on Amex for the room. She told me I was wrong and proceeded to charge me anyways. When I got my receipt from Expedia, I returned to the desk, showed them the charge and they reversed the original and charged me what they should have. On that note. Even though on the Expedia ad it says your charge is $89 MXN, they refuse to honour that, advise that Expedia should not have that on there and then proceed to charge you $108 MXN. Not a big cost difference, but blaming it on Expedia, refusing to correct it and then charging, just does not feel right. They stated that is says $89 MXN for valet parking, but they don't charge for parking they only charge for valet service and the valet service is $108 MXN ..... LOL. I have stayed in many hotels with Valet. This was just an excuse so they didn't have to fix their err

We very much enjoyed our stay at the Paradisus. The hotel was amazing, great food, great drinks and wonderful and polite staff who greeted us and helped us everyday. We very much enjoyed our time and will definitely be back again.

Excelente lugar para descansar y relajarse, con muy buena comida y tragos, recomendado si buscan un inclusivo no tan lleno.

We very much enjoyed our stay at the Paradisus. The hotel was amazing, great food, great drinks and wonderful and polite staff who greeted us and helped us everyday. We very much enjoyed our time and will definitely be back again.

Room: the room itself was clean, they left a note in the bathroom that said they would be in to change the sheets every three days fine. The housekeeper was in our room up to 3x a day. Why. Not changing the towels, then turn down service, unnecessary. I didn’t like how they were in the room multiple times a day. Also they knocked on our door at 3 and tried to get in. The last night we got food poisoning and what do you think is worse than sharing a toilet? The toilet not working. They had no water from 3am to 6am. They gave me a bucket to flush the toilet that didn’t work. It was a nightmare. Staff: all amazing and super helpful Bar: drinks were about $18 each and all very good Breakfast: food was great with the exception of getting sick