Vind je ideale hotel in Waterloo

'Excellent experience overall. Arrived late at night and the gentleman that greeted us was fantastic. Room was very clean and stocked with amenities. Breakfast bar was fresh with a variety of eats. First time at Home2Suites and will not be the last at Omaha West.'

'The hotel was under construction for renovations, which was not conveyed to us at any point until we arrived to check in. The building was dusty and made breathing difficult. There were also several construction workers smoking right at the main entrance at any given time. The gym was closed for renovations. The hotel itself was torn apart, unpainted, and the incessant noise from construction went until about 9 pm every day. The stay was completely unacceptable.'

'We had reservations with this hotel for 2 months and when we arrived were told that due to a staff cleaning mishap they did not have a room for us. We travelled from Virginia to Nebraska feeling confident that when we arrived around 10pm our room would ready waiting for us. It seems having a reservation does not mean what it used to. We called earlier in the evening to ask if there was a time we needed to check in and were told no certain time but the rooms were filling fast. We told the clerk...

'Overall it was a nice hotel but we got in super late & housekeeping was knocking at our door at 8:30am.'

'Nice hotel that is kept clean.'

'Getting pretty rundown. Dirty hall carpets. Bed was very uncomfortable. Swimming pool was not working.'

'Staff'

'Room had large stains on the floor and the walls'

'Water temperature was little more than look warm. The bathroom shower had cracked tiles and was poorly caulked. While the room overall, was clean and comfortable the bath left one wondering what shape the overall hotel is in. I opted not to shower because I suspected it might be moldy based on the condition of the tile work and framing.'

'I've never been in a smaller room - even in in NYC. No closet. No mini fridge. No Safe. No ironing board (although a steamer was provided.) My "view" looked right into another building across a narrow alley. There was so much construction and trash truck noise starting before 5:00am and the room windows did little to block it. The noise between floors was terrible, as well. It sounded like the people above me were throwing suitcases around at 2:00am - but I'm sure it was just moving chairs and...

'The hotel has started a badly needed renovation. All was dirty, not working, not available. In steat of redoing floor by floor, they do the whole hotel at once. Evrywhere workers! They should have closed the hotel or at least inform beforehand. Instead the normal price for a very bad hotel. So we were mislead. In fact a total contempt for the guests..'

'Good Location if you want to be in NW Omaha'