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Beoordelingen van Holiday Inn Va Beach-Oceanside (21st St), an IHG Hotel

3 out of 5
Holiday Inn Va Beach-Oceanside (21st St), an IHG Hotel
2101 Atlantic Avenue, Virginia Beach, VA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 513 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 316 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 50 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1005 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Joe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a fantastic stay we had. Celebrated our 35th anniversary and could not have picked a better place to stay. We will be back soon, we hope. Hospitality was beyond compare. Thanks to the entire staff!
4 nachten verbleven in mei 2024
Reactie van Julie R. op 21 mei 2024
Happy Anniversary! We delighted you chose to spend it with us and excited to here that it was pleasant trip. See you soon!

10/10 – Uitstekend

Aaron, Wilmington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The beds were so comfy
2 nachten verbleven in mei 2024
Reactie van Sydney op 20 mei 2024
Thank you for the feedback! We hope to see you again!

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Julie R op 16 mei 2024
Thank you for the 5 out of 5 rating, Patricia. We hope to see you again!

10/10 – Uitstekend

Haoua, Sterling

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The personnel was fantastic! Breakfast was good. The restaurant manager and the waitresses helping with the breakfast were fantastic!
1 nacht verbleven in februari 2024
Reactie van Daphne op 13 mei 2024
Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Janice

Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel was clean, quiet and comfortable.
2 nachten verbleven in mei 2024
Reactie van Sydney op 11 mei 2024
Thank you for the feedback!

8/10 – Goed

Keith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and clean. Location was excellent. I highly recommend this hotel.
1 nacht verbleven in mei 2024
Reactie van Daphne op 9 mei 2024
Thank you for choosing to stay with us. We are thrilled to hear how much you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Davone

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in maart 2024
Reactie van Daphne op 7 mei 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope to see you again soon.

8/10 – Goed

Samuel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
room overlooked beach, waves and ocean. Staff were very helpful in locating day trips. food was fine but limited evening choices.
5 nachten verbleven in april 2024
Reactie van Daphne op 2 mei 2024
Thank you for staying with us. We appreciate your feedback and we hope to see you again soon.

8/10 – Goed

Lori

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Daphne op 23 apr 2024
Thank you for choosing to stay with us. We hope to see you again soon.

10/10 – Uitstekend

Courtney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. The room was clean and the staff was very helpful and friendly. I would definitely come back and highly recommend this location.
2 nachten verbleven in april 2024
Reactie van Daphne op 22 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope to see you again soon.

10/10 – Uitstekend

elaine, atkinson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was a breeze. The staff was very pleasant and accommodating and helping us get an earlier check in with a room upgrade.
1 nacht verbleven in april 2024
Reactie van Daphne op 20 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope to see you again soon.

8/10 – Goed

JESSICA

Reisde met familie
Positief: Netheid, personeel en service
The room was nice, beds were clean. The entrance to the hotel and the pool area were a bit rundown but its an older building so not terrible. Shower walls were not cleaned well but bathroom overall was.
4 nachten verbleven in maart 2024
Reactie van Daphne op 19 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope we have the opportunity to host you again.

10/10 – Uitstekend

Jordan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the staff I encountered during my stay were very nice and friendly. The hotel room and clean. The location is perfect right on the beach and great view from the balcony.
2 nachten verbleven in april 2024
Reactie van Daphne op 14 apr 2024
Thank you for staying with us. We are glad to hear how much you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views, everything was very clean and well kept. I was shocked at how inexpensive the food was in the restaurant. I had the best flatbread I have ever eaten in my life there! Very happy with pur stay!
3 nachten verbleven in april 2024
Reactie van Daphne op 14 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback. We hope you back to stay with us again soon.

2/10 – Ontzettend slecht

Amber

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
When we arrived, the staff is FANTASTIC! Our room smelled like vomit and there was still used towels in the bathroom! They were not able to move us since the hotel was full. They did offer us a free breakfast/lunch and some award points (which FYI are still 50k short of a night somewhere). I am livid that for days I had to smell vomit in our room. I will never stay here again. For $625 that I paid - wasn't worth it to smell vomit the entire time I was in that room
3 nachten verbleven in april 2024
Reactie van Daphne op 12 apr 2024
Our sincerest apologies that your experience with us wasn't as expected. We do our best to ensure our guests have an enjoyable stay and we regret falling short this time. I will share your feedback with our team and use it as a learning tool for the future.

10/10 – Uitstekend

Wayne S

3 nachten verbleven in maart 2024
Reactie van Daphne op 30 apr 2024
Thank you for staying with us. We appreciate your review and we hope to see you again soon.

10/10 – Uitstekend

Tisha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing
1 nacht verbleven in maart 2024
Reactie van Daphne op 9 apr 2024
Thank you for choosing to stay with us. We are thrilled to hear you enjoyed your stay.

8/10 – Goed

LILLIAN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay there. The bed was comfortable, staff friendly and many things to do.
2 nachten verbleven in april 2024
Reactie van Daphne op 9 apr 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope to see you again soon.

10/10 – Uitstekend

MELINDA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Daphne op 9 apr 2024
Thank you for staying with us. We appreciate your review.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it! It was clean, convenient and the staff were great and helpful. The food was good as well.
2 nachten verbleven in april 2024
Reactie van Sydney op 7 apr 2024
Thank you so much for the feedback! We hope to see you back soon!

10/10 – Uitstekend

shameka

2 nachten verbleven in maart 2024
Reactie van Sydney op 27 apr 2024
Thank you for the feedback!

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was wonderful. Great facility, staff, and room. Great room layout, lots of hotels don’t offer in room microwaves these days but this hotel did. It was quiet and very little noise transfer between rooms for us. And best of all right on the beach with spectacular view. The only downside was the surrounding activity during our stay - it’s on 21st. There was a near riot one night we were there with hundreds of young kids swarming the block. A dozen police cars literally right in front of the hotel. Officers all over the place on high alert and things seemed just barely under control. It was nerve wracking trying to get from the off site parking lot (which is very close) to the hotel in the middle of that. And it definitely wasn’t safe to go walking on the boardwalk or visit any of the shops on Atlantic Ave that evening. As far as the hotel itself it was one of the best we have stayed in a long time - but mixed feelings about the safety of the block. I feel like if you stay at a much higher or lower block number this would not be an issue.
2 nachten verbleven in april 2024
Reactie van Daphne op 5 apr 2024
Thank you for choosing to stay with us and we appreciate your feedback. At the time of your stay, it was Spring Break in the area which attracts more traffic, people and additional law enforcement than normal for crowd control. We also have a satellite office for the police across the street from the hotel. Our sincerest apologies of the crowd outside Atlantic Ave that caused you alarm.

10/10 – Uitstekend

Yuberkys martinez

3 nachten verbleven in maart 2024
Reactie van Sydney op 27 apr 2024
Thank you for the feedback!

4/10 – Matig

Beionka, Renton

Negatief: Personeel en service, voorzieningen
Hotel was basic. Checking in was difficult and the lady at the front desk was rude!!! Did not explain the hours for breakfast or lunch, pool or any of the amenities. Seemed very annoyed I was there. Took a redeye flight in and have been playing all night and most of the morning needed a cocktail and heard the bartender saying this is the last drink and they were closed. Instead of the saying they were closed and couldn’t help me at the moment she was just frustrated and slamming things. There was a huge fight and gathering on the grounds day 3 that had me afraid for my life! Crazy stay. Need more food options as well.
4 nachten verbleven in maart 2024
Reactie van Daphne op 4 apr 2024
Hello Beionka,My apologies for the encounters you had with our staff. We do our best to greet all of guest with a warm welcome, I'm sorry you did not experience it. We will use your review as a teaching tool for our staff. We hope you will give us another opportunity in the future. Safe travels.

8/10 – Goed

Michele

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicer than I expected. The hotel is updated and rooms were very clean. The area is geared towards families.
4 nachten verbleven in maart 2024
Reactie van Daphne op 3 apr 2024
Thank you for staying with us, we hope to see you again soon.

10/10 – Uitstekend

Cydney

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay very friendly staff
3 nachten verbleven in maart 2024
Reactie van Daphne op 26 mrt 2024
Thank you for staying with us and we delighted to hear you enjoyed your stay. We hope to see you again soon.

2/10 – Ontzettend slecht

Stephanie

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen
It was an awful experience!! The room smelled of mildew, the staff was extremely RUDE!! To the point of us leaving, and they attempted to charge my card 9 times!!! For a reserve now, pay later booking. I have been with Expedia for years now, I have been traveling to multiple hotels for years for business, NOTHING has ever compared to the disservice that I received at this hotel! Please do not stay there and make sure you don’t have to deal with Sydney! She is awful!!
2 nachten verbleven in maart 2024
Reactie van Daphne op 25 mrt 2024
We are sorry to hear about your experience, in spite of all our efforts to try to accommodate you. Unfortunately, you were misinformed about the deposit. All reservations require first night deposit at the time of booking. The pending charge on your card is an authorization that automatically occurred during the night audit shift. It has been released on our end and should drop off in a couple business days.

10/10 – Uitstekend

Zenobra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that it was very convenient. The only thing I didn’t like was they didn’t inform me the valet was complimentary, considering the parking lot was so small.
2 nachten verbleven in maart 2024
Reactie van Daphne op 25 mrt 2024
Thank you for staying with us. We appreciate your feedback. We do our best to explain valet parking to all guests, my apologies that you were missed. We hope to see you again in the future.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Great location, comfortable room with a great view and well maintained. Will be back
1 nacht verbleven in maart 2024
Reactie van Daphne op 25 mrt 2024
Thank you for staying with us. We are glad to hear you enjoyed your stay and that you'll be back. Hope to see you soon,

10/10 – Uitstekend

Hemil Garcia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, safe. Fast check in.
1 nacht verbleven in maart 2024
Reactie van Sydney op 24 mrt 2024
Thank you for the feedback!

8/10 – Goed

Brian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Physical lock was missing on the door and the thermostat was off the wall but worked by pushing buttons on the unit. Teenagers were loud in the fire escape next to our room at 1030 but by 1130 they left that area. Coffee was not as good as two days earlier when we stayed on the first floor.
1 nacht verbleven in maart 2024
Reactie van Sydney op 24 mrt 2024
So sorry your stay wasn't at its full potential. We will make sure to take this feedback seriously. We hope to have you stay with us again in the future.

10/10 – Uitstekend

Crystal

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stay here a lot! Best place around!!
1 nacht verbleven in maart 2024
Reactie van Sydney op 24 mrt 2024
Thank you so much! We love seeing our regulars have a wonderful day! See you next time!!

10/10 – Uitstekend

Beth, Hartland

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Sydney op 20 mrt 2024
Thank you so much for staying with us we hope to see you again!

8/10 – Goed

Juliana

3 nachten verbleven in maart 2024
Reactie van Daphne op 9 apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Tempestt, Clinton

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the view of the ocean from our balcony. Waking up to the sound of the waves was absolutely amazing.
1 nacht verbleven in maart 2024
Reactie van Daphne op 12 mrt 2024
Thank for staying with us. It's wonderful to hear you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Darren

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve stayed here many times and have always had a great stay. We will be back!
2 nachten verbleven in maart 2024
Reactie van Daphne op 12 mrt 2024
Thank you we are looking forward to your next visit.

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sydney op 14 mrt 2024
Thank you so much for the feedback!

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nothing else to say
4 nachten verbleven in februari 2024
Reactie van Sydney op 4 mrt 2024
Thank you! Let us know if there is anything we could have done better!

8/10 – Goed

KATARZYNA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool was not clean as supposed to and door to leave to the beach did not open when you want to go back. You need to go around the building. The restaurant was awesome with good food and service. I recommend and I would stay again for sure
3 nachten verbleven in februari 2024
Reactie van Daphne op 25 feb 2024
Thank you for choosing to stay with us. We value your feedback, and we will utilize it to improve our operations Our apologize for any inconvenience.

10/10 – Uitstekend

Khalil

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10. We stayed for 2 nights and the entire hotel was very clean. We enjoyed our stay. Will return in the future! Highly recommend
2 nachten verbleven in februari 2024
Reactie van Daphne op 13 feb 2024
Thank you for choosing to stay with us. We are glad to hear you enjoyed your time with us. We hope to see you again soon.

8/10 – Goed

Phil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cain and Sydney and all the other employees at the hotel were all very helpful and friendly. The only negative was none of the USB outlets work and there are very few outlets. So I had to charge my phone in the bathroom. Room very clean. View of Atlantic was excellent. Beach very clean and well maintained. Overall great stay. 2.10.24 - 2.13.24
2 nachten verbleven in februari 2024
Reactie van Sydney op 12 feb 2024
Thank you so much for all of the high praise, and I am so sorry your outlets weren't working. We have asked maintenance to take a look and fix the problem! Hope to see y'all again!

10/10 – Uitstekend

DeVon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Consistency at Its Best
The Holiday Inn have been consistent in their service and comfort. We came during a convention yet the stay was comfortable. There were little to no noise or crowding at any of the facility. The staff is always Grade A.
2 nachten verbleven in januari 2024
Reactie van Daphne op 31 jan 2024
Thank you for choosing to stay with us. We are glad to hear how much you enjoyed your stay with us. Thank you for your feedback and we hope to see you again soon.

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Daphne op 2 feb 2024
Thank you for staying with us and taking the time to give us your review. We hope to see you again soon.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
2 nachten verbleven in januari 2024
Reactie van Amy Z. op 21 jan 2024
So sorry to hear your stay was less than perfect, we encourage you to reach out to the hotel to review the feedback regarding your stay.

10/10 – Uitstekend

Princess

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Daphne op 2 feb 2024
Hello Princess, We are glad you enjoyed your stay with us. Come back to see us soon.

10/10 – Uitstekend

Kaycee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent guest service, dining, loved the balcony
3 nachten verbleven in januari 2024
Reactie van Daphne op 1 feb 2024
Thank you for taking the time to review your stay. We appreciate your feedback and are thrilled to hear how much you enjoyed your stay.

10/10 – Uitstekend

Kaycee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice area, clean, comfy
2 nachten verbleven in januari 2024
Reactie van Daphne op 2 feb 2024
Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Rachael, Middletown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice property and staff
1 nacht verbleven in januari 2024
Reactie van Daphne op 2 feb 2024
Thank you for staying with us. We appreciate your feedback and we hope to see you again soon.

10/10 – Uitstekend

Nolan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Good clean place great location for our plans.
2 nachten verbleven in januari 2024
Reactie van Daphne op 1 feb 2024
Thank you for staying with us. We are glad to hear that you enjoyed your stay. We hope to see you again soon.