Flats in Valparaiso

'Great location, nice space, but host not very responsive. No information booklet to explain how anything works. Heater didn't work and host didn't believe us. We had to send a video of us plugging in the heater, turning it on, and nothing happening. We finally got a working heater after a week. A window shade over the patio door was broken and the host never responded about it, so I fixed it. All responses from host were single sentences, and not always helpful, leaving us to figure out things...

'Apartamento impecável! Decoração linda, super equipado e limpo'

'So sad we chose this property! A lovely escape turned into a horrible week. The property was filthy when we arrived (5PM) No cleaning was ever made. SAND everywhere: floor, in the kitchen sink, in the shower, inside the Closet Drawers! Hairs! Dirty windows, awful and I was charged 45 USD (cleaning fee). I called the admins and sent pictures. They sent me a person against my will. I told them this was not acceptable. We needed to rest and eat so I asked them to move us to another property. We...

'Llegue y tenían cancelado la reserva y se la dieron a otra persona y mas encima de mi tarjeta se descontaron alrededor de 30.000 pesos chilenos y hace unos días se me descontaron 58.000 por una estadía que se canceló por covid'