Hôtel près de Val Air Ballroom (Des Moines)

« We called down to front desk around 7am to request house keeping for sheets and towels. The gal said ok and took our room number. When we arrived back to the room 12 hours later, nothing had been touched! We spoke to the employee on duty at the front desk and she had several excuses and wasn't apologetic. She said in order for us to get fresh towels, we'd have to bring down the dirty ones. Bedding wasn't even mentioned. Back to the room we go and gather up towels and pillow cases. She...

« Emplacement pratique pour une bonne nuit lors d'un road trip »

« Very clean. Staff was awesome. The pool and spa are very nice. About 15 mins from any food or entertainment. Overall awesome place! »

« Une adresse à ne pas manquer !!! Une ambiance très particulière et enchanteresse. Une chambre incroyable. Un hammam, un sauna et un jacuzzi topisime ! Un parking pas cher juste en face et à deux pas du quartier des restaurants. A faire absolument si vous passez à Des Moines. »

« Loved everything about it. Very nice. »

« Cleanest and nicest hotel pool we've experienced in years and the biggest hotel hot tub! Location very convenient being right off interstate »

« good experience »

« the staff was helpful »

« Parking pour se garer personnel agréable chambre propre »

« You should put in the online description that your pool is "out of service" because thats the only reason I chose the place and was extremely pissed off when I got there to find out it wasn't available!!!!!! »

« Perfect »

« Le déjeuner était excellent et dans une grande pièce lumineuse! »

« Très bel hôtel chaleureux. La chambre et la salle de bains étaient très propres. L'état général était ok. L'hôtel est à proximité des restaurants. Le petit déjeuner est bien fourni. Le seul bémol, lors de notre premier jour le petit déjeuner avait mis sous clé à 8h30 alors que les horaires sont jusqu'à 9h30 en semaine. La laverie ne fonctionnait pas aussi. Comme la plupart des hôtels le ménage n'est pas fait tous les jours. »

« Our stay here was absolutely perfect from start to finish. Every detail was seamless, beginning with a smooth and welcoming check-in all the way through to an effortless check-out. The staff went above and beyond to make us feel welcome, and the property itself was fantastic. We couldn't have asked for a better experience and will definitely be back! »

« Très agréable séjour nous avons aimé notre expérience »

« Room was spacious. Everything was very clean. The hotel was very quiet. »

« Checking in wasn’t the best experience. I was told I had booked 2 rooms with Expedia when it was only one. Then after checking I was wondering if the breakfast was still included like I had seen online? I had to go back to the desk to ask because she didn’t tell me anything about breakfast! »

« The room was very nice and I loved the breakfast. Very good experience overall. »