Je vakantie naar Tulum

I had a swim out ocean view I arrived Saturday October 10th had paid for an upgrade. I immediately noticed a smell the seaweed was being cleaned up from the Secrets Resort and most of Dreams except the last third of the beach. It was about a foot deep and smelled really bad. I started complaining it wasn’t cleaned up until Wednesday 10/14 5 days into my stay at the resort. That was unacceptable especially if you tried to eat outside of the Italian restaurant and it smelled like dead fish.

Before we arrived at the hotel, we received a form to fill out with all our details. A few days before our arrival, we were required to check in online to avoid waiting at the hotel. However, on the day of our arrival, we still had to wait about half an hour to check in again. In the meantime, I was browsing a shop in the hotel and accidentally dropped a magnet, which I had to pay for—it cost around 260 pesos. There was no elevator. While the view from our ocean-view room was nice, the room itself could have been cleaner. We managed, but the bedsheets were too thin, and we could see the mattress, which wasn’t very clean. There was no air conditioning, only a fan, which caused discomfort. The noise from the fan was unbearable—it hurt my ears and gave me a headache! I couldn’t sleep at all because of the noise, but when I turned it off, it was too hot. I ended up leaving it on for the entire week, and the temperature never went below 25°C. It was truly an unpleasant stay. The food was served in an open buffet. Since we don’t eat meat, it was disturbing to see that the same utensils were used for both meat and non-meat items. For example, they were cooking meat and then using the same spatula to serve pasta.