8/10 Bien
Christia
19 oct. 2025
Les points forts : Propreté, personnel et service, équipements
I had a late check in/check out and the housekeeper that morning, Chris (with the starter dreadlocks), kept saying “Ain’t no late check out.” She and another housekeeper kept commiserating about “Who in that room?” with themselves instead of just double-checking it if they were really that confused and minding the business paying them. There were so many other rooms to keep busy with. Her behavior was overzealous, unprofessional, and not at all apologetic when learning her errors. I had to call/go to the front desk twice to verify, which disturbed me and took more time. It was unique not to have an elevator or ramp to assist with the luggage cart. A gentleman came up to help me, which I appreciated, along with the 4 different front desk staff encountered during my stay. The cleanliness of the room as well as the appliances were also very appreciated. I enjoyed the 24hr coffee and continental breakfast items as well. All things considered, I didn’t let the housekeeper ruin any of the good, but this consideration did keep it from being excellent.
Christia
Séjour de 1 nuit en octobre 2025
