Hôtel près de Temple de Merulaxmi (Surat)

« Merveilleux séjour de quelques jours à Surat. Lorsque nous avons réservé via hôtels.com nous avons accidentellement indiqué 1 adulte. Lors de notre check out l’hôtel nous a facturé 1500 rupess +Tx de plus par nuit car nous étions 2. Arnaque totale! Un point très négatif qui gâche l’ensemble de l’expérience. C’est malheureux »

« Incredible Management and Staff. Ultra clean and very comfortable rooms. Staff provides 5 Star Service. I will come back again real soon. »

« It was in a convenient location but it was noise due to a function in the same building. I am not sure if the bedsheets were washed. Their contact number from google was absolutely no help as all they are interested is making new booking and not for the current booking. I made multiple calls as I was running late for checking in but not a single operator assisted (either hung my call or left it on hold with no further response) Reception staff was good but their google contact number staff is...

« Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. »

« Clean rooms & helpful staff »

« Clean »

« Spotless room, wonderful staff, right next to the bus station so transport options were great, perfectly safe area, lovely breakfast »

« Service was very good. People were soft spoken. Rooms were very clean and exactly as in pictures. »

« Very well staffed and serviced. Premium care. Laundry is prompt. Very well priced. Excellent customer service. »

« Really great place. Didn't try the food, left early in the morning. Would recommend. »

« 1) impossible de profiter de la piscine qui est le repaire des pigeons, d'ou l'insalubrite et la salete de l'eau 2) nous etions 3 et attendions une grande chambre avec un lit supplementaire : on nous a donne une chambre de 2 lits ou le 3e lit ne rentrait pas !!! apres 2h de pourparlers on nous a donne une chambre plus grande avec le 3e lit, mais comme nous etions au9e etage sous la terrasse il y avait du bruit jusqu'a1h du matin (rangement des tables du restau en plein air) »