4/10 – Matig
Stefany
Reisde met familie
30 jul 2025
Negatief: Personeel en service, voorzieningen
The resort is in a great location right on the beach and the pools were definitely a highlight. The rooms were basic kinda small, nothing particularly memorable.
Unfortunately, our overall experience was affected by how we were treated by some of the staff. As Latino guests, we couldn’t help but notice that white American and European visitors were often prioritized. At the main restaurant, two young waitresses repeatedly ignored us and seemed visibly annoyed whenever we asked for anything. It left us feeling uncomfortable and unwelcome.
The food was also a letdown, bland and lacking any real flavor. But considering who the resort caters to, it sadly makes sense. The town itself feels heavily colonized. Much of the Costa Rican culture, cuisine, and character has been stripped away and replaced with something more generic and geared toward a foreign unflavored palate. It feels like the uniqueness of the place was taken and turned into a bland, mass market vacation spot.
That said, we did find incredible food and hospitality in local sodas (small, family run restaurants). They served authentic, flavorful dishes that were a true highlight of our trip.
The resort has so much potential thanks to its location and natural beauty, we just hope it works on improving its service and reconnecting with the culture that makes Costa Rica so special, but highly doubt it.
Stefany
3 nachten verbleven in juli 2025
