Hôtel près de Sutton Park (Birmingham)

« Le seul regret de notre séjour est de n’avoir eu qu’une nuit pour profiter de tant de splendeur. Le service, le spa, la nourriture, tout était absolument remarquable! »

« The room was freshly renovated. The beds were huge. I unfortunately had a sick relative in the hospital nearby. This was a very convenient location to stay. The staff doing late check in were great and they were and have been super compassionate and helpful during and after my stay. I would highly recommend for location and customer service. I would in particular mention the manager Paoula who was outstanding in the level of customer service she delivered when I had a difficult query. »

« Great staff. Very good rooms Excellent spa treatments »

« Always a good nights sleep and comfortable bed »

« Room was spotless and very comfy, staff were very friendly, breakfast was gorgeous! »

« Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night. »

« Nice hotel, with very pleasant staff. I had dinner in the evening and it was. good, simple and well prepared The hotel is showing abit of wear and tear. However, late November in the country side, when it is dark and wet, is never a good time to be at ones best. Good stay and good value for money. »

« The venue is clean and provides everything for a night or two away as well as there been other nearby places to visit, eat or shop. The Staff were all very helpful and polite, every staff member interacted with greeted us first. They even went over and beyond expectations in relation to one of our party, who had severe food allergies. It's a great venue at a great price. »

« Hôtel fatigué et pas à la hauteur des Hôtels Mercure. Dans la salle de bain, moisissures et plafonds délabrés. Séjour en famille avec un grand-père handicapé - mais l'ascenseur est en panne pendant plusieurs jours. Alors pénibles et lents trajets dans les escaliers pour accéder à la chambre. De plus, pas de chaise d'évacuation, donc l'hôtel n'est pas aux normes de sécurité légales. Quartier bruyant. Aucun moyen de savoir lors de la réservation que le samedi était soirée de mariage, avec...

« Chambre très agréable, le staff trés pro! Rien a redire, mise à part, quil faudrait un petit réfrégirateur dans les chambres. »

« The property was fabulous, just what we needed, my wife and 3 teenage granddaughters had a wonderful stay, peaceful, everything we needed was there, the host was brilliant, at the end of the phone when we called and great location for the city centre Christmas markets. No negatives from me! »

« Overall excellent experience »

« Emplacement proche du centre avec arrêt de bus hyper proche. Chambre impeccable et personnel très sympathique. »

« Reasonable hotel but limited choice at breakfast buffet »

« The room was exactly what we needed, lovely resort and helpful staff. Lots of things to do, darts, golf, shuffleboard. Can’t wait to stay again. »

« Na »

« only one day, service fast but the room was not clean enought for me »

« Superb building, good service and good food »