I wish I could give this property anything higher than two stars, but I simply can't. This place should not have been listed on VRBO in its current condition.The moment we walked in, the overwhelming smell of cigarette smoke was unbearable. The furniture was worn out, damaged, and in terrible condition, and the entire property felt like it was falling apart. It was nothing like what we expected based on the listing.The condition was so bad that I wouldn't even let my family come inside. I had my wife and the kids wait in the car because I didn't want them exposed to the smell while I contacted the property management company.Thankfully, the property management team responded quickly, and Mary was absolutely outstanding. She immediately helped us relocate to a much better property, and for that I am incredibly grateful. If I could give Mary five stars, I absolutely would.Unfortunately, this specific property needs to be removed from VRBO until it undergoes a complete renovation. It is not in a condition that should be rented to guests. I only wish I had taken photos, but I was so frustrated and focused on getting my family somewhere safe and comfortable that I didn't think to document it.