Residences à Sud-est de l'Illinois

« Poor service. When I checked in (upon arrival), the receptionist answered no fewer than four phone calls, leaving me waiting at the counter for over 10 minutes! »

« The room itself looked kind of "clean" but they really missed the bathroom. There was a used towel behind the door, hair in the tub, a used soap with hair in the tub and pee stains when you lift the toilet lit. I also understand that the hotel may have a few years but the lamps on the room had corrosion all over. They also kept the door of their laundry room open, and you could see all the cleaning stuff and other stuff that should be like behind the scenes basically at the entrance of the main...

« Breakfast was great »

« The hotel was fine for the price. There’s no elevator. Breakfast selections were very limited. »

« Parking was great and the a/c did a good job »

« The room was very clean with plenty of storage and space. Very well designed. Breakfast has lots of choices and the coffee is good! »

« All the proposed rooms were smelling cigarette, even the one that were supposed to be non smoking. The bed cover were stained and looks dirty. »

« I booked a room online and upon arriving was told I would have to pay a $250 cash deposit because I had a local address even though I tried to explain to them that we were moving from the area out of state and just needed a place to stay for one night they still made me leave with my special-needs daughter and go find an ATM and bring them back $250 in cash! The front staff were really cocky and talked to me in a condescending manner! The first room they put me in smelled like animals, so I...

« Pet friendly. Pleasant staff. Room was close to Lobby and breakfast area and was a little loud during set up. »

« Clean room and great staff »