Flats in Stow

'Even though we booked through Expedia a warning that they had no power would have been nice so we were not scrambling to find another hotel. Staff laughed it off and said we could sleep in the cold dark rooms until power was eventually restored. Not very professional about the situation. This is a shame as we have stayed there before and thoroughly enjoyed it, but now we will never stay there again and hopefully more prospective patrons will follow suit.'

'Room was nasty smelling and looking but “clean.” The staff was not receptive to my issues during the blackout. There was no pool or gym like the website said had. There was no breakfast just a brew of bad coffee'

'Clean room, friendly staff. '

'Room was quiet enough. Comfy bed, pillows were subpar. Breakfast is very basic, no hot food provided for free. First morning they ran out of coffee before 7am? It’s not a bad hotel, but it’s not great either.'

'Exhaust fan falling off the wall and baseboard in the bathroom fell off. Pubic hair on the wall in the shower. Chunks of something behind the beds on the wall towards the ceiling. Bubbles in hot tub had black specks so we couldnt even use it. Family of 6 kids stood in front of the breakfast bar for 25 min so we couldnt even eat breakfast. Is a great location and center to everything and staff was polite'

'Everything we expected '

'Smells bad'

'Very clean and quiet. Had a very nice stay.'

'Staff was very helpful and the new renovations were great '

'We did not get to the pool. The breakfast was good. Beds were comfortable. Staff was friendly. No complaints and it met our need for a one night stay. '