Plage, chaises longues, parasols, plongée sous-marine

Avis sur Coral Estate Luxury Resort

4 out of 5
Coral Estate Luxury Resort
Rif St. Marie, Sint Willibrordus, St. Marie

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 251 avis sur 446." "
Note des voyageurs de 8 (Bien), d’après 133 avis sur 446." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 446." "
Note des voyageurs de 4 (Médiocre), d’après 19 avis sur 446." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 446." "

9,0/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe view
From the view to the staff, everything was perfect. The hotel Was superbe. Our room has an ocean view, and you can enjoy sunrise and sunset from your own balcony. The room itself is confortable with enough space for 2, you'll have everything you need in your room, coffee machine, microwave, wifi, tv, Apple TV... The staff is great, they will help you with everything you need. There also to restaurant in the hotel so you can dine in. There is also a beach with free chairs and parasol, clear blue water, only thing is that you need to come early if you want to have a chairs as people tend to reserve them from the early morning and won't leave until late...
Séjour de 7 nuits en février 2022
Réponse de Thaelis Jacobs Coral Estate Luxury Resort le 9 mars 2022
Dear Jean, We endeavor to go above and beyond to ensure that our guests have a memorable experience, and therefore we are delighted to hear that you had a wonderful time staying with us! It was truly a pleasure meeting you and having you as our guests! We are extremely happy to hear that you enjoyed every aspect of your stay with us! Thank you for staying with us, your trust, we’re truly thankful for amazing customers like you! We are really looking forward to welcoming you again anytime soon in the near future!

10/10 Excellent

Tessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bon séjour !
Un tres bon sejour au Coral Estate de quelques jours. La chambre propre et bien équipée. Simplement un petit congelateur serait le bienvenu. Les restaurants de l'hôtel sont sympas. Pensez à réserver (seul bemol de toujours programmer meme durant les vacances). Emplacement idéal pour visiter les plages aux alentours. Les paysages sont juste incroyable.
Séjour de 3 nuits en décembre 2021
Réponse de Thaelis Jacobs Team Coral Estate Luxury Resort le 7 janv. 2022
Chère Tessa, Merci de nous avoir laissé un si bel avis. Nous sommes ravis d'apprendre que vous avez passé un moment formidable chez nous et que vous avez aimé le cadre. Nos réfrigérateurs ont un petit congélateur à l'intérieur, nos sincères excuses si cela n'était pas le cas dans votre logement. Merci pour votre retour, nous nous assurerons de vérifier cela. Merci pour votre confiance, nous sommes reconnaissants pour les clients incroyables comme vous. Nous espérons vous revoir bientôt!

10/10 Excellent

Louis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Resort à taille humaine
Hôtel dans le nord de l'île dans un environnement calm et splendide. Les chambres sont propres et bien insonorisées. Le choix de restauration est suffisant et de bonne qualité.
Séjour de 3 nuits en mai 2021
Réponse de Team Coral Estate Luxury Resort le 8 juin 2021
Dear Guest, Thank you for leaving us a great review. We are very happy that you enjoyed your stay. Hopefully we see you again soon at Coral Estate Luxury Resort

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 9 nuits en mars 2019
Réponse de Liselotte le 29 avr. 2019
Dear sir/madam, Can you please help us to review your stay so we can try to make improvements. Thank you in advance. Kind regards, Oasis Coral Estate Team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived in the evening and we were starving. Though, the two restaurants were fully booked because it was a holiday and the island was enjoying it. There was nothing to eat or to take out into our room so we had to wait until late. Apart from that unfortunate event, both restaurants were nice, the room was really comfy and clean, the balcony was really enjoyable (apéro, sunsets), the site was beautiful and we liked the fact of not being in the city and near the beautiful beaches of the island. Curaçao isn't cheap but it's a thousand time worth it. And you need a car!!! We had one for 3 days and then we enjoyed the hotel place and the beach nearby. But our trip wouldn't have been the same without a car. We would not hesitate to come back!
Séjour de 6 nuits en février 2019
Réponse de Oasis Coral Estate Team le 6 mars 2019
Dear, thank you very much for your review. We are sorry to hear that you had such a start in your holiday. However we are glad to hear that this situation did not put a shadow over your vacation and that you were able to enjoy your stay at Oasis Coral Estate and on Curacao. We would love to welcome you back in the future. Kind regards, Your Oasis Coral Estate Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Il n’y a qu’un drap, pas de couverture. Les chaises extérieures sont inconfortable. La douche est ouverte et l’eau coule partout.
Séjour de 3 nuits en décembre 2018
Réponse de Oasis Coral Estate Team le 19 janv. 2019
Cher invité, Merci pour votre séjour parmi nous et pour partager votre expérience avec nous. Nous étions désolés d'apprendre qu'il y avait quelques problèmes avec votre logement. Soyez assuré que nous avons abordé cette question avec l'équipe pour nous assurer que nous améliorons la situation. Merci et à bientôt! Cordialement

10/10 Excellent

Karine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout était parfait Améliorations Avoir un linge pour essuyer le comptoir Laisser. Un balais pour le grand balcon ou que la femme de ménage le balaye aussi Le grand lit est deux lit collé Penser à un système pour les retenir ensemble car la nuit il y en a toujours un qui dors mal car on tombe dans la séparation A part ces détails tout étais géniale
Séjour de 8 nuits en octobre 2018
Réponse de Oasis Coral Estate le 7 nov. 2018
Chere Karine, Merci beaucoup pour votre commentaire. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Meilleures salutations Oasis Coral Estate

2/10 Horrible

Diane

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Guests are not able to even access the pool or “beach” without spending money at the restaurants. The kitchen and living room of the deluxe apartments are outside with no air conditioning or privacy. If traveling with kids know that the 2nd bed room has to be accessed and locked separately since there is no private common area. While we were able to upgrade to the superior apartment (thank you Expedia) it took 3 hours of my time plus another 2 hours the next day (I was told it would be ready before 3 and it wasn’t ready until after 5 and only after my husband went to the office). The superior was much nicer (and had a private living area and dining room with ac), but the shower was inclined improperly and overflowed into the rest of the bathroom creating a slipping hazard. There was a squeegee left in the shower which you had to use every time (and several times during) to get the water towards the drain. Outside the apartment there was a nail polish bottle and lid in the rocks that were never cleaned up the entire week we were there. The trip was great, but this was resort was not.
Séjour de 7 nuits en mai 2024

8/10 Bien

Bradley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall. Poor food and drink service by American standards at the “rooftop” bar. Shower has no door or threshold so water goes everywhere, giant squeegee included. No pillowcases on bed to start. Could use better attention to detail
Séjour de 1 nuit en mai 2024
Réponse de Sarah Alli le 18 mai 2024
Dear Bradley, Thank you for taking the time to share your feedback on your recent stay at Coral Estate Luxury Resort. We're glad to hear that your overall experience was good, though we recognize there were some areas that did not fully meet your expectations. We apologize for the inconvenience with the pillowcases upon your arrival. During check-in, our front office team mentioned that although the room was ready, we were experiencing a temporary delay with the pillowcases due to our laundry service did not arrive. We appreciate your understanding as we worked to resolve this promptly. Regarding your experience at the “rooftop” bar, we understand that the service did not meet your expectations. It's important to note that the restaurants, falls under a different management team. We value your feedback greatly and will be sure to pass your comments along to the restaurant management to help them improve their service. Thank you for your feedback regarding the shower design in your room. We sincerely apologize for any inconvenience caused by the water escaping during your shower. We understand how important it is to have a fully functional and comfortable bathroom setup. We are continuously working on improving our facilities at Coral Estate Luxury Resort, and your feedback is invaluable in this process. Please rest assured that we are looking into solutions to enhance the design and functionality of our bathrooms. We are committed to providing an exceptional experience to all our guests and appreciate your input as it helps us better serve you in the future. We look forward to having the opportunity to welcome you back soon and exceed your expectations. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Naiya

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was amazing expect for the mature lady at the bakery in the evening. They offer Pilates and yoga classes for free (but not everyday). They arranged for airport transportation and car rental. My power went out the day we were checking out and i waited over an hour, but then it came back. I would suggest karaoke night for later in the week.
Séjour de 6 nuits en avril 2024

2/10 Horrible

Estefani

Séjour de 3 nuits en avril 2024

10/10 Excellent

Danielle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the professionalism, the greetings and the welcoming of the staff. The resort was nice and off the resort was great. The 3Bd 3ba villa with private pool was spectacular. My husband enjoyed his birthday vacation. The island ourself is amazing! I do recommend staying here and I will be back. The only dislike was we had to wait almost 1 1/2 hours to check in after the 3:00pm check in time.
Séjour de 3 nuits en avril 2024
Réponse de Sarah Alli le 4 mai 2024
Dear Danielle, Thank you for sharing your experience with us! We're delighted to hear that you appreciated the professionalism and warm greetings from our staff, as well as the beautiful villa with its private pool. It's fantastic to know that your husband had a memorable birthday vacation and that you found the island itself amazing. Your feedback regarding the check-in wait time is duly noted, and we apologize for any inconvenience this caused. We'll certainly work on improving our efficiency to ensure a smoother experience for our guests in the future. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Randall

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice resort. Service at restaurants generally slow. Food is good quality. Room cleaning is spotty wit sometimes missing. Room itself was nice. Nice terrace, ac good quiet
Séjour de 7 nuits en avril 2024
Réponse de Sarah Alli le 4 mai 2024
Dear Randall, Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay at our resort and found the room itself to be nice, with a pleasant terrace and effective, quiet air conditioning. We apologize for any inconvenience you experienced with the slow service at the restaurants and the inconsistency in room cleaning. It's important to note that the restaurants operate under different management, and we appreciate your understanding in this matter. We're pleased to know that you found the food to be of good quality, and we'll continue to strive for excellence in this aspect. If there's anything else we can do to improve your experience or if you have any further feedback, please feel free to let us know. We look forward to welcome you back for another enjoyable stay. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Lourdes

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very beautiful, clean, great dining options loved the rooms
Séjour de 3 nuits en avril 2024
Réponse de Sarah Alli le 4 mai 2024
Dear Lourdes, We're thrilled to hear that you found our resort to be very beautiful and clean, and that you enjoyed the great dining options available. It's wonderful to know that you loved the rooms as well. Your positive feedback means a lot to us! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back! Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Stefan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Die Unterkunft liegt etwas abgelegen aber dafür direkt am Strand. Es gibt in der Anlage 2 tolle Restaurants mit Strandblick und einen hervorragenden Bäcker. Freundlichkeit und Aufmerksamkeit des Personals ist okay. Sauberkeit ebenfalls. Man ist dort natürlich auf ein Auto angewiesen. Wenn man einen ruhigen und entspannten Urlaub verbringen möchte, dann ist der Ort genau der richtige.
Séjour de 12 nuits en avril 2024
Réponse de Sarah Alli le 4 mai 2024
Lieber Stefan, vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es freut uns zu hören, dass Ihnen die Lage unserer Unterkunft direkt am Strand gefallen hat und dass Sie die Annehmlichkeiten von zwei großartigen Restaurants und einer ausgezeichneten Bäckerei innerhalb des Komplexes genießen konnten, die alle einen Blick auf den Strand bieten. Wir freuen uns über Ihr Feedback bezüglich der Freundlichkeit und Aufmerksamkeit unseres Personals sowie der Sauberkeit der Räumlichkeiten. Wir werden Ihre Kommentare natürlich berücksichtigen, da wir uns bemühen, unseren Service zu verbessern und hohe Standards aufrechtzuerhalten. Es ist gut zu wissen, dass Sie den Ort als ideal für einen ruhigen und erholsamen Urlaub empfunden haben. Wir verstehen, dass es für manche Gäste ein Problem sein kann, auf ein Auto angewiesen zu sein, und danken Ihnen für Ihr Verständnis in dieser Hinsicht. Wenn wir irgendetwas tun können, um Ihren Aufenthalt zu verbessern, oder wenn Sie weitere Anregungen haben, lassen Sie es uns bitte wissen. Wir würden uns freuen, Sie auch in Zukunft wieder zu einem erholsamen Urlaub begrüßen zu dürfen. Sarah Alli - Coral Estate Luxury Resort.

6/10 Satisfaisant

Jennifer

Les points forts : Propreté et personnel et service
Extremely friendly check in staff, very nice beach (that was always packed so you need to go early to get a chair and umbrella) and good food. But this isn't a 4 star resort. It is a big resort, yes, but it's more like a 3 or 3 and a half star. The showers are such that the water overflows and you have to spend time clearing the water after each shower. If your room is on a second level, you may not have anyone to help you with your luggage when you check in and out because the front desk is often short staffed. The phone in my room didn't work so I had to keep walking to the front desk if I had questions or issues (since I was unable to call them). I feel like I paid more than what the experience was worth. But again the staff for the most part is nice except for one young lady in the ice cream shop/bakery who was very rude every time I saw her. The staff needs to train her on being more professional and cordial. She shouldn't be in hospitality services with her bad attitude.
Séjour de 7 nuits en mars 2024

10/10 Excellent

Seton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Variety of apartment and hotel style rooms to choose from. Enjoyed sightseeing during the day and returning to enjoy the resort. Great sunsets with beach dining. Overall, no complaints, would stay again.
Séjour de 4 nuits en avril 2024
Réponse de Sarah Alli le 21 avr. 2024
Dear Seton, Thank you for your wonderful review of Coral Estate Luxury Resort! We're delighted to hear that you appreciated the variety of accommodations available and enjoyed your sightseeing trips during the day, returning to relax and enjoy the amenities our resort has to offer in the evenings. Hearing that you enjoyed dining on the beach while watching the sunsets is especially pleasing, as these are some of the unique experiences we love to provide for our guests. We're thrilled that you had a great stay with no complaints and would consider returning. We look forward to the opportunity to welcome you back to Coral Estate Luxury Resort for another memorable visit. Thank you for choosing us and for taking the time to share your experience! Sarah Alli - Coral Estate Luxury Resort.

6/10 Satisfaisant

Davina

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Sarah Alli le 21 avr. 2024
Dear Davina, Thank you for sharing your rating. Your feedback is important to us, and we're committed to improving our services based on your comments. We're grateful for your stay and look forward to the opportunity to welcome you back for a more enjoyable experience in the future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

PAUL ANDRES BALLESTEROS

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Solo las sábanas necesitan cambiar todos los días y limpiar todo el cuarto barrer y trapear por los nichos que hay.
Séjour de 5 nuits en mars 2024
Réponse de Sarah Alli le 25 mars 2024
Dear Paul, Thank you so much for awarding us a perfect 5-star rating! We are thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to meet and exceed your expectations. We appreciate your insights regarding our housekeeping services. We strive to provide a comfortable and clean environment for all our guests, and your comments regarding the need for more thorough cleaning are duly noted. Our housekeeping staff comes by daily to do a small cleaning and every third day they will change all the sheets and linen. If you would like for them to change these any other date, you can just put those on the floor. We look forward to having the pleasure of welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Carisa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a beautiful property on a beautiful beach with great snorkeling right off the beach. Also wonderful nearby beaches to snorkel in as well.
Séjour de 7 nuits en mars 2024
Réponse de Sarah Alli le 25 mars 2024
Dear Carisa, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our beautiful property and the stunning beach it's situated on. It's fantastic to know that you had the opportunity to experience great snorkeling right off the beach, as well as nearby beaches offering wonderful snorkeling opportunities. We strive to provide our guests with unforgettable experiences surrounded by natural beauty, and it sounds like we succeeded in delivering just that during your stay. We are looking forward to having the pleasure of welcoming you back for another memorable getaway in the future. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Jae

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place!
Séjour de 15 nuits en mars 2024
Réponse de Sarah Alli le 23 mars 2024
Dear Jae, Thank you so much for the wonderful 5 out of 5 star review! We're absolutely thrilled to hear that you had a great time at our place. Your feedback truly means a lot to us. We're glad you enjoyed your stay and we can't wait to have the opportunity to welcome you back in the future. Thank you for choosing our place and for sharing your experience! Sarah Alli - Coral Estate Luxury Resort.

6/10 Satisfaisant

Diane Michelle, Tavares

Séjour de 5 nuits en mars 2024
Réponse de Sarah Alli le 21 avr. 2024
Dear Diane, Thank you for taking the time to rate your stay with us. We value your feedback and will use it to enhance our services. If there are any specific areas you feel we could improve upon, please don't hesitate to let us know. We are looking forward to welcoming you back and providing you with an even better experience in the future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Andres

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dificil de llegar y conseguir transporte
Séjour de 2 nuits en novembre 2023

10/10 Excellent

WADE THOMAS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very safe, clean and beautiful resort!
Séjour de 7 nuits en février 2024
Réponse de Sarah Alli le 4 mars 2024
Dear Wade, Thank you so much for your wonderful review! We're thrilled to hear that you found our resort to be safe, clean, and beautiful. Providing a welcoming and comfortable environment for our guests is our top priority, and we're delighted that we were able to meet your expectations. We hope to welcome you back again soon for another enjoyable stay! Sarah Alli - Coral Estate Luxury Resort.

6/10 Satisfaisant

Juleda

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is no guarantee that the Ocean View room you book will actually have an Ocean View, as some rooms are obstructed by a restaurant and dance area.
Séjour de 3 nuits en février 2024

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coral Estates provides a very nice location for exploring the west end of the island. A number of nice beaches with good snorkelling are within an easy drive.
Séjour de 7 nuits en février 2024
Réponse de Sarah Alli le 28 févr. 2024
Dear Henry, Thank you so much for your 5 out of 5 star review! We're delighted to hear that you enjoyed your stay at Coral Estates Luxury Resort and found our location ideal for exploring the beautiful west end of the island. We take great pride in offering a convenient base for our guests to discover the stunning beaches and excellent snorkeling spots nearby. Your satisfaction is our top priority, and we're thrilled that we could contribute to your memorable experience. If you ever find yourself back in the area, we'd love to welcome you again. Thank you for choosing Coral Estates Luxury Resort! Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

CRISTIANNA

Séjour de 5 nuits en février 2024
Réponse de Sarah Alli le 28 févr. 2024
Dear Cristianna, Thank you so much for the incredibly generous 10 out of 10 star review! Your kind words truly mean the world to us. We are absolutely thrilled to hear that you had such a fantastic experience. Our team works diligently to ensure that every aspect of our service exceeds expectations, and it's incredibly rewarding to know that we've succeeded in delivering an exceptional experience for you. We appreciate your support and hope to have the pleasure of serving you again in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you again for choosing us and for taking the time to share your feedback! Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Barbara

Séjour de 2 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Barbara, Thank you for sharing your experience with us. We're pleased to hear that you had a positive stay. If there are any aspects of your experience that you believe could be improved to enhance your satisfaction in the future, please feel free to let us know. Your feedback is valuable to us as we continually strive to provide the best possible experience for our guests. We look forward to the opportunity to welcome you back and exceed your expectations on your next visit. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Lev

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet,laid back,snorkelling off the beach.
Réponse de Sarah Alli le 24 févr. 2024
Dear Lev, We're thrilled to hear that you found the atmosphere quiet and laid back, perfect for unwinding and enjoying the beauty of the surroundings. Snorkeling off the beach must have been a fantastic way to explore the underwater world right at your doorstep. Thank you for choosing to stay with us, and we hope to welcome you back for another peaceful getaway soon. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disfrutamos cada día en Coral..excelente personal, instalaciones y sobre todo la vista al mar cada mañana,pude ver un buceo nocturno impresionante.., para la próxima visita Saludos y buen viaje a Punta Cana
Séjour de 7 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Estimado José, ¡Gracias por compartir su experiencia positiva en Coral Estates! Estamos encantados de saber que disfrutó de su estancia, desde el excelente personal e instalaciones hasta la impresionante vista al mar cada mañana. Es maravilloso saber que pudo presenciar una increíble inmersión nocturna durante su visita. Apreciamos sus amables palabras y esperamos darle la bienvenida de nuevo para otra estancia memorable en el futuro. ¡Buen viaje a Punta Cana, y no podemos esperar a verte de nuevo pronto! Si hay algo que podamos hacer para que su próxima visita sea aún más agradable, por favor no dude en hacérnoslo saber. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

hans-jürgen

Séjour de 5 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Hans-jürgen, Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific that you feel could have been improved to make your stay even better, please feel free to let us know. Your input is valuable to us as we continuously strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for an even better stay in the future! Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt safe, staff was amazing!! Will definitely be going back
Séjour de 4 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Dea Christina, Thank you for your wonderful review! We're thrilled to hear that you felt safe during your stay and that our staff made your experience amazing. Providing a safe and welcoming environment for our guests is a top priority, and we're delighted that we succeeded in doing so. We can't wait to welcome you back for another fantastic stay in the future! If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Dazniquan

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This Resort is breathtakingly beautiful. It’s tranquil and romantic. The staff are all pleasant and courteous. Downsides are there’s not enough good food options, they don’t offer room service and the staff are happily and loudly working the grounds early so you can NOT sleep in. All in all I loved it but I try another place to stay if I came back to curaçao.
Séjour de 3 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Dazniquan, Thank you for your glowing review and for choosing our resort for your stay in Curaçao. We're thrilled to hear that you found our resort to be breathtakingly beautiful, tranquil, and romantic, and that our staff were pleasant and courteous throughout your visit. We're sorry to hear about the downsides you experienced, including the limited food options, lack of room service, and noise from staff working early in the morning. We understand the importance of a restful stay and apologize for any disruption caused. We'd like to clarify that the restaurants at our resort are managed separately. While we regret any inconvenience this may have caused, we appreciate your understanding and would be sure to share your feedback with them. Your feedback is invaluable to us as we continuously strive to improve our services. We're glad that overall, you loved your experience with us, and we look forward to have the opportunity to welcome you back in the future. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

VANESSA

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was not enough food options, the staff was very friendly and attentive, the room and the grounds was very clean. It’s a little long wait for the room cleaning, long wait for the order at the restaurant. Overall the experience of my daughter’s wedding on the resort was excellent!!!
Séjour de 6 nuits en février 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Vanessa, Thank you for your feedback and for choosing our resort for such a special occasion. We're glad to hear that you found our staff to be friendly and attentive, and that both the rooms and grounds were clean during your stay. However, we apologize for any inconvenience caused by the limited food options and the wait times for room cleaning and restaurant orders. We'd like to clarify that the restaurants at our resort are managed separately. While we regret any inconvenience this may have caused, we appreciate your understanding and will be sure to share your review with them. Your feedback is important to us as we continuously strive to improve our services. We're delighted that overall, the experience of your daughter's wedding at our resort was excellent, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Kathryn Louise

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We had a lovely stay at the Coral Estates. We loved the location even though it was about a half hour outside Willemstad. It allowed for a more peaceful vacation. Thank you to all the staff who make the resort a wonderful place to vacation.
Séjour de 13 nuits en février 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Kathryn, Thank you for your kind review and for choosing to stay at Coral Estates! We're delighted to hear that you had a lovely stay and enjoyed the peaceful location, even though it's a bit outside of Willemstad. Providing a serene environment for our guests to relax and unwind is important to us, and we're thrilled that you appreciated it. We're also grateful for your compliments to our staff. Our team works hard to ensure that every guest has a wonderful vacation experience, and we're glad to hear that their efforts contributed to your enjoyment. If there's anything else we can do to improve and make your next stay even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to Coral Estates Luxury Resort in the future for another wonderful vacation experience. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location if you like a peaceful, relaxing environment and want to be closest to the best snorkeling beaches on the island. We really enjoyed our stay here. The resort is on the ocean with a coral rock beach, dive center, and snorkeling. The rooms have a kitchenette (we made all our own meals) as well as several restaurants. We drove west up the island to Playa Lagun, Klein Knip, and Grote Knip. Beautiful, warm, clear water with terrific snorkeling. In front of the resort the snorkeling is fine - but even better further west. The resort is set in an area of developed residences and has security. However there is very little infrastructure nearby. We got a rental car from the airport, stopped at the grocery store near Willemstad, and then stayed at the resort and went to nearby beaches and were very happy. If you want more shopping, dining, resort activities like golf etc. you would be happier in Willemstad area. This was perfect for us. Also - note deluxe ocean view rooms (which we had) online show the picture from the second story rooms. They are lovely - looking over the resort to the ocean. The ground level deluxe ocean view rooms have a lesser view. We found the customer service to be excellent. We were able to add an electric skillet to our kitchenette to do more cooking. We got beach towels at check in and could exchange them daily. We always were able to get fresh bath towels if needed. The VIP Access $80 value was just discount coupons.
Séjour de 7 nuits en janvier 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Linda, Thank you for your detailed and thoughtful review! We're thrilled to hear that you enjoyed your stay at our resort and that our location provided the peaceful and relaxing environment you were looking for. It's wonderful to know that you were able to take advantage of the nearby snorkeling beaches and explore the beautiful waters of Curacao. We appreciate your feedback regarding the amenities and room views, and we apologize for any confusion regarding the room location between the photo and the room you received. We would like to clarify that our rooms can be located on the 1st or 2nd floor and would like to note that our Deluxe Ocean View rooms, whether on the 1st floor or the 2nd floor, can provide an equally breathtaking view. Your satisfaction is important to us, and we're glad that our customer service team was able to assist with adding an electric skillet and providing fresh towels as needed. Regarding the VIP Access, we apologize if there was any confusion about the benefits. We'll review our communication to ensure clarity for future guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another relaxing getaway in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Lashee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything about the resort, staff was friendly and helpful. Front desk helped us with everything and bar staff was very nice. 10/10
Séjour de 4 nuits en février 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Lashee, Thank you so much for your fantastic 5 out of 5 star review! We're thrilled to hear that you loved everything about your stay at our resort. Providing excellent service and creating a memorable experience for our guests is our top priority, and we're delighted that our staff, from the front desk to the bar, were friendly, helpful, and contributed to making your stay enjoyable. Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another outstanding experience in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

6/10 Satisfaisant

Roberta

Séjour de 6 nuits en janvier 2024
Réponse de Sarah Alli le 24 févr. 2024
Dear Roberta, Thank you for leaving us a review. our feedback is important to us, and we would greatly appreciate it if you could provide more details about your stay and the areas where we fell short. This will help us identify any issues and make improvements to ensure a better experience for our guests in the future. Please feel free to reach out to us directly with any specific concerns you may have. Thank you for choosing to stay with us, and we look forward to having the opportunity to better serve you in the future. Sarah Alli - Coral Estate Luxury Resort.

4/10 Médiocre

Shital

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our experience at the Coral Estate Luxury Resort was terrible. Service, room, staff, food choices, spa services, amenities nothing is close to Luxury as defined. Staff were not friendly or helpful. Bare minimum service just for you to get through your stay. We booked ocean view deluxe room from Expedia but we were assigned to the room with garden/ spa building view. Expedia did compensated with one key cash credit for the inconvenience but still you go on your vacation with the mindset to get what you booked not have to occupy your vacation time making arrangements. Overall, I do not recommend this resort. Food in the resort is not that great so you will have to drive out of the resort, might as well stay close where you can find restaurants and just make that drive to beaches. Expedia should not list this resort as VIP access, it’s a scam. You will not get your $80 resort credit, $80 is divided into different services in the resort. So you will have to spend more to get your $80 resort credit, not worth it.
Séjour de 3 nuits en février 2024

10/10 Excellent

LARISSA

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We liked a lot. For those looking for tranquility, this is the best place.
Séjour de 5 nuits en janvier 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Larissa, Thank you so much for your wonderful 5 out of 5 star review! We're thrilled to hear that you enjoyed your stay with us and that you found our resort to be the perfect place for tranquility. Providing a peaceful and relaxing environment for our guests is one of our top priorities, and we're delighted that we were able to meet your expectations. Your positive feedback means the world to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back for another serene stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Until then, safe travels and we look forward to seeing you again soon! Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Ernest

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I thought the food was mediocre and over priced
Séjour de 5 nuits en janvier 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Ernest, Thank you for your valuable feedback and for taking the time to share your thoughts with us. We're glad to hear that overall, you had a positive experience during your stay. However, we're sorry to learn that you found the food to be mediocre and overpriced. We would like to inform you that the restaurant falls under a different management. We appreciate your honesty and hope that despite this aspect, you were able to enjoy other aspects of your stay. If there's anything else we can do to make your next visit more enjoyable, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Robert, Thank you very much for your excellent 5 out of 5 star review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing exceptional service and ensuring our guests have a wonderful time is our top priority, and we're delighted that we succeeded in doing so during your visit. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering outstanding experiences to all of our guests. We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Sine

Séjour de 8 nuits en janvier 2024
Réponse de Sarah Alli le 22 févr. 2024
Dear Sine, Thank you so much for your glowing 10 out of 10 star review! We're absolutely thrilled that you had such an outstanding experience with us. Our team works tirelessly to provide top-notch service and amenities, and we're delighted that we were able to meet and exceed your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback. We can't wait to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Raul

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Very beautiful place
The facilities are very good, the only unsatisfactory aspect was the quality of the bed. A low quality or poor condition mattress
Séjour de 4 nuits en janvier 2024
Réponse de Sarah Alli le 3 févr. 2024
Dear Raul, Thank you for taking the time to share your feedback about your recent stay at Coral Estate Luxury Resort. We greatly appreciate your positive comments about our facilities. However, we are genuinely sorry to hear that the quality of the bed did not meet your expectations. Your comfort is of the utmost importance to us, and we take your feedback seriously. We sincerely apologize for any inconvenience this may have caused during your stay. We strive to provide the best possible experience for our guests, and your insights are crucial in helping us achieve that. Thank you again for choosing Coral Estate Luxury Resort. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Stephanie

Séjour de 4 nuits en janvier 2024
Réponse de Sarah Alli le 3 févr. 2024
Dear Stephanie, Thank you so much for taking the time to leave us a fantastic 10 out of 10 review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide the best possible service, and it's incredibly rewarding to know that our efforts are appreciated. Your feedback is invaluable to us, and we hope to continue exceeding your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Sarah Alli - Coral Estate Luxury Resort.

8/10 Bien

Jesus

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It’s ok but not luxurious
Was not as expected.
Séjour de 2 nuits en janvier 2024
Réponse de Sarah Alli le 3 févr. 2024
Dear Jesus,Thank you for taking the time to share your feedback about your recent visit to Coral Estate Luxury Resort. We sincerely appreciate your honesty and the opportunity to address your concerns. We regret to hear that your experience did not meet the luxurious standards we aim to provide. Your satisfaction is of the utmost importance to us, and we take your comments seriously. Our team is committed to continuous improvement, and your insights are invaluable in helping us identify areas for enhancement. We would love to learn more about your expectations and any specific aspects that fell short, so we can address them and ensure a more delightful experience for you in the future. If you're open to sharing more details or if there's anything specific you believe would enhance our guests' experience, please feel free to reach out directly. We are dedicated to creating memorable stays, and your feedback is crucial in achieving that goal. Thank you again for choosing Coral Estate Luxury Resort. We are looking forward to having the opportunity to welcome you back and exceed your expectations on your next visit. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 10 nuits en janvier 2024
Réponse de Sarah Alli le 3 févr. 2024
Dear Timothy, Thank you so much for awarding Coral Estate Luxury Resort a perfect 5 out of 5 stars! We are thrilled to hear that you had such a wonderful experience during your stay with us. It is our mission to provide exceptional service and create memorable moments for our guests, and we are delighted to know that we succeeded in making your time at Coral Estate Luxury Resort enjoyable. Your positive feedback is truly uplifting for our entire team, and we appreciate you taking the time to share your experience. If there's anything specific that stood out to you or any suggestions you may have, we would love to hear more. We hope to have the pleasure of welcoming you back to Coral Estate Luxury Resort for another outstanding experience in the near future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Marco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coral Estate Luxury Resort was a great property for my wife and I on our 29th wedding anniversary,we had a vip suite overlooking the water that was just beautiful to wake-up to every morning. The whole resort had a tranquility about it just perfect for a relaxing couples vacation. The staff was very accommodating with all requests. The resort has several restaurants for your eating convenience which we used quite often the bakery / pizza place did an amazing job making pizza's,soups,cakes and pastries.The resort is located on the mid to northern portion of the island ,get a car because all the best beaches are just minutes away, very safe to drive too.
Séjour de 14 nuits en janvier 2024
Réponse de Sarah Alli le 29 janv. 2024
Dear Marco, Thank you for choosing Coral Estate Luxury Resort to celebrate your 29th wedding anniversary, and congratulations on this special milestone! We are delighted to hear that you had a memorable experience and that the VIP suite overlooking the water added to the beauty of your mornings. It's wonderful to know that you appreciated the tranquility of the resort, making it an ideal setting for a relaxing couples vacation. Our team takes great pride in providing excellent service, and we're thrilled that they were able to accommodate all your requests. We're also pleased that you enjoyed the culinary offerings at our various restaurants, especially the bakery/pizza place. We would like to inform you that the restaurants falls under a different management. Your recommendation to explore the island with a car is valuable advice for future guests, and we're glad you found it safe and convenient. Thank you for taking the time to share your positive feedback, and we look forward to the pleasure of welcoming you back for more special occasions in the future. Sarah Alli - Coral Estate Luxury Resort.

10/10 Excellent

Marina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Sarah Alli le 23 janv. 2024
Dear Marina, Thank you for taking the time to leave us a perfect 10 out of 10-star review! We're delighted to hear that you had an exceptional experience during your stay. Your positive feedback is immensely appreciated, and it motivates our team to continue providing outstanding service. If there's anything specific you loved or any suggestions you have for improvement, we'd love to hear more about your experience. We look forward to the pleasure of welcoming you back for another fantastic stay in the future! Sarah Alli - Coral Estate Luxury Resort.

4/10 Médiocre

marco

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pelo valor cobrado precisa melhorar bastante.
Recepção ruim, colchão péssimo , limpesa terrível , atendimento bar piscina horrível
Séjour de 3 nuits en janvier 2024
Réponse de Sarah Alli le 22 janv. 2024
Caro Marco, Obrigado por partilhar a sua recente experiência connosco. Pedimos sinceras desculpas por quaisquer deficiências que tenha encontrado durante a sua estadia. Agradecemos a sua honestidade em destacar as preocupações com a receção, a qualidade dos colchões e a limpeza. Gostaríamos de o informar que o serviço de piscina está sob uma gestão diferente. Por favor, tenha a certeza de que levamos os seus comentários a sério e estamos a trabalhar ativamente para resolver e melhorar estas áreas. Agradecemos a sua compreensão e estamos ansiosos por ter a oportunidade de lhe proporcionar uma experiência mais positiva no futuro. Sarah Alli - Coral Estate Luxury Resort.