10/10 Excellent
Martin B.
12 janv. 2026
Booking the String of Pearls was relatively easy and communications with Luciah prior to our scheduled arrival on 29 December 2025 went well. Unfortunately, a travel issue delayed my flight to 30 December, while my daughter arrived on 29 December at the Villa. Surprisingly, the Villa had not been cleaned after the previous guests departure. I called and direct messaged the hosts on Vrbo immediately after my daughter informed me about this unforeseen situation. Within an hour, Luciah and the cleaning crew arrived at the Villa to rectify the issue. Luciah and I spoke on the phone and she assured both me and my daughter that she would make my daughter comfortable as the cleaning ensued. Luciah personally drove my daughter around the town and to a small grocery store to acquire provisions for the next day while I was in route. Constant, uplifting communications with Luciah from that point made our 1st time visit to St. John both memorable and pleasant. Her personal recommendations on dining and National Park sites were SPOT ON! She shared her views cheerfully and REFUNDED 1 day's rental fee for the inconvenience on the 29th. I speculate that a majority of clients would excoriate the Host and Villa in an evaluation of this occurrence (less than 5 stars). In my view (a 4.5 star rating), the situation was handled immediately which helped to obliterate the inconvenience from mind as we enjoyed our St. John adventure and stay at the Villa. Yes, I would rebook the Villa!
Martin B.
Séjour de 4 nuits en décembre 2025

















