Vind je ideale hotel in Shinano

'素晴らしいです'

'床暖がありとても暖かい部屋でした'

'We stayed for 3 nights with breakfast included. The property manager and staff were very nice and accommodative. They gave us free use of the SUPs and kayaks which was lots of fun. The rooms were nice and freshly renovated. Highly recommended for either a summer stay to enjoy the lake activities or a winter stay to hit the nearby slopes. Thanks!'

'接客が微妙でした。 人の話を聞かず、一方的に怒られました。 ロビーは、おしゃれですが部屋は値段なりです。 でも広さは十分で、掃除も行き届いてます。'

'お料理が本当に美味しくて、地のお野菜、果物も楽しめて最高でした！ オーナーご夫妻もとても良い方で、ワンちゃんもお利口さんで可愛くて、癒されました。ありがとうございました！'

'All employees in the hotel are nice & helpful.'

'Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great.'

'This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family'

'部屋がきれいでした。 ベッドも良かったです。'

'The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated.'

'Een netjes opgeknapte locatie, de foto's laten het wel chiquer lijken dan het hotel daadwerkelijk is. De ontvangst was wat rommelig. Je krijgt een welkomstdrankje, keurig afgemeten in een plastic glaasje ;-) Avondeten en ontbijt was in buffetvorm: kwaliteit en hoeveelheid was goed, heerlijk gegeten. De keuze in tijdstip om te eten was helaas beperkt. De prijs van drankjes lag hoger dan gemiddeld in Japan. Mooie en ruime kamer, een mooie mix tussen westerse en Japanse stijl. We hadden niet...

'This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.'

'The staff were extremely helpful.'

'綺麗で清潔感があり、スタッフの対応も非常に良かったです'

'Mooi hotel, op loopafstand van ov met trein, bus en metro. Ideaal. Rustig en goed verzorgd!'

'Quarto impecável, staff muito prestativo e simpático. Jantar e café da manhã delicioso e muito bem servido.'

'We had such an amazing experience here. Great place in this charming village of Japan. We’ll definitely come back. '

'The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. '

'A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.'