Exterieur

Beoordelingen van Radisson Collection Hyland Shanghai

4 out of 5
Radisson Collection Hyland Shanghai
505 Nanjing Road East, Shanghai, Shanghai

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 460 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 386 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 108 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1007 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Giacomo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Lydia He op 9 jan 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Entrance to the hotel is very strange, rooms look and feel rather old. Staff could have been more helpful.
1 nacht verbleven in maart 2018

10/10 – Uitstekend

Nicolaas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2017

6/10 – Redelijk

Melanie

Positief: Netheid, staat van de accommodatie en faciliteiten
geen tweede keer
bedden waren keihard, eten matig in restaurant

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed zakenhotel, prima locatie
Ruime kamer, alleen standaard geen strijk-artikelen aanwezig (werden wel snel gebracht en voor de rest van mijn verblijf op de kamer gehouden). Gelegen aan de Nanjing East Road (voetgangerszone), dus druk. Soms lastig een taxi te vinden 's ochtends. Zou zeker overwegen hier nogmaals te verblijven.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick and friendly check in

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is fantastic,all staff are kind courteous and courteous.
3 nachten verbleven in mei 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 17 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Jasmin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unser Zimmer wurde auf Nachfrage auf ein Zimmer mit Ausblick auf Pudong geändert. Die minibar war bei Ankunft gefüllt und kostenlos nutzbar. Es gab kostenlos Wasser, das man sich immer mitnehmen durfte. Es gab auch Wasser zum Zähneputzen. Die Executive Lounge war wirklich sehr schön gemacht. Die Cocktail Happy Hour könnte längere Zeiten haben 😉 war immer zur Abendessenzeit (18-20Uhr). Es waren alle super freundlich und die Metrostation ist wirklich ein paar Meter nebendran.
5 nachten verbleven in mei 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 14 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Juan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is simply great. Rooms are super clean, modern and quiet. The breakfast buffet is extraordinary with many options to chose from. I had a room upgrade because of my status in Expedia and they gave me a room with a great view to the Bund a bottle of wine. Location is excellent mid Nanjing Road so you can take walks anytime you like, shopping and close to metro station East Nanjing Rd - so you can move anywhere with ease. This was previously the Sofitel Hotel but I think now its even better. Staff super friendly. I extended my stay in Shanghai in this specific hotel (had other options) for the reasons mentioned above. Will definitely come back!
2 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 14 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Ratchanee, Wattana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ดี สะดวก เดินทางง่าย
3 nachten verbleven in mei 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 9 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

GREGORY TAYLOR

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ubicación
2 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 6 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

ALEXANDER

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 23 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Tu Anh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The proximity to restaurants and shops were great. The breakfast and service were outstanding. The room is a bit outdated but we are still happy overall.
3 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 6 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

isarawich, sampran

3 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 22 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Christine

3 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 20 mei 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel, very well located, comfortable and all around good. Nice breakfast. Daily cleankng in our room was lacking but otherwise it was a good stay
5 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 29 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Swee Yan Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like the location. Though on executive floor, our washroom is very narrow even if it is clean
3 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 28 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Mariano

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Air condition did not work properly
5 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 26 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

6/10 – Redelijk

Yu-ling

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Convenient and easy access to restaurants and public transport
5 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 24 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Rachataporn

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 28 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Kin Yee Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient location, safe
3 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 7 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Yoichiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 3 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Francis

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is a little bit old fashion & dark …
6 nachten verbleven in februari 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 2 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

norma, Cuenca

1 nacht verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 17 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Yun

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our flight was at 6:30pm, we asked the late stay, and the staff was very nice to offer it to us. Very appreciative!
2 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 27 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Anja

3 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 17 apr 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

4/10 – Matig

Daniel

1 nacht verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 18 apr 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

4/10 – Matig

Youli

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The biggest plus of this hotel is the location as you can literally fall out through a side door on level 1 on the bustling Nanjing East road. The view of the bund is outstanding and I love that about the hotel! However, hotel is dated and badly needs a renovation. Worn out toilets, dusty corners in room, musky carpets. Our air conditioning broke one night and we had to change our room at 1.30 am. The beds were comfy and I enjoyed my sleep. The service level was poor as I enjoyed much better services in Marriott in Shanghai. For example, the concierge literally told me curtly at me he could only leave my luggage outside the locked storage as he ran out of space. My Taobao parcels were left on a self-service shelf near the carpark filled with many many other parcels and I had to spent a good amount of time searching for my parcels (I had the experience in Marriott Shanghai where the parcels were sent to my room). The check in process was smooth but the staff was not attentive. The breakfast was mediocre. In summary, I won’t stay here again unless a major renovation takes place.
3 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 25 mrt 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities.And we will review the service process and retrain our staff, and strive to provide customers with a comfortable experience. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

maria antonia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comodidade
4 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 25 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Walter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding Hotel in the heart of Shanghai - great staff
3 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 25 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Rujira

Reisde met familie
Positief: Netheid, personeel en service
ทำเลดี ที่พักค่อนข้างสะอาด เช็คอินก่อนเวลาไม่ได้ มาถึง 6โมงเช้า รอเช็คอินเที่ยง
Reactie van Radisson Collection Hotel, Hyland Shanghai op 22 mrt 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies.We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them.We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Salah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location , good service
3 nachten verbleven in februari 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 14 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Kobkiat

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Better to provide daily use amenity
4 nachten verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 14 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

ATSUSHI

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VERY NICE!
1 nacht verbleven in maart 2024
Reactie van Radisson Collection Hotel, Hyland Shanghai op 14 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Yeuk Ying

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A a little bit old hotel (but quite well-maintained) with decent location. The room is large and the facilities are all well-functioned. Hotel located at the walking street, bunch of restaurants, food stall and stores. 10mins walk to the magnificent sightseeing spot.
Reactie van Lydia He op 8 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

François

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bon hôtel, mais dégradation globale de la qualité depuis que ce n'est plus un Sofitel
4 nachten verbleven in februari 2024
Reactie van Lydia He op 7 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Mindy, Ann Arbor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked staying this hotel. It’s convenient to come here with a subway line 2 from Pudong airport. It’s one minute that you can get to Nanjing Road for shopping and food.
1 nacht verbleven in februari 2024
Reactie van Lydia He op 4 mrt 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Jhett

Positief: Personeel en service
5 nachten verbleven in februari 2024
Reactie van Lydia He op 27 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Mário Sérgio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom hotel e super bem localizado
Dentro do esperado
3 nachten verbleven in februari 2024
Reactie van Lydia He op 19 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location very close to the metro which made travel from the airport safe and easy. The staff was great with check-in super fast and easy. My room was large and very clean the maids do an excellent job. The elevators are really quick and they have 8 so very little waiting for one. The breakfast was very good with so many food choices. This is a great hotel.
3 nachten verbleven in februari 2024
Reactie van Lydia He op 18 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

JULIO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muito bom! Vale a pena demais!
Quarto nota 10, banheiro nota 11, localização nota 10.. atendimento nota 9, e café da manhã muito bom, mas bastante cheio.
3 nachten verbleven in februari 2024
Reactie van Lydia He op 18 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

ABIGAIL

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A stone throw away from Nanjing shopping street. 2 metro exit within 5 mins walk. Food and shopping in abundance. We walked to The Bund 3 times during our short 5 days trip.
4 nachten verbleven in februari 2024
Reactie van Lydia He op 18 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

RISAL

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Concierge service needs serious improvement; there was one concierge staff who had absolutely no training of his job he did not seem to fit as a Radisson staff please address this issue
3 nachten verbleven in februari 2024
Reactie van Lydia He op 18 feb 2024
Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We will review the service process and retrain our staff, and strive to provide customers with a warm and comfortable living environment and warm and caring service.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

JungHoon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
추천합니다.
1. 2호선과 10호선을 동시에 이용할수 있는 난징동루 지하철역이 도보로 3분거리에 있어, 상해 여러 지역으로의 접근성이 매우 좋습니다. 와이탄이나 인민광장 같은 곳들은 걸어다닐만한 위치이고요. 2. 아침식사가 제법 좋습니다. 3. 방내부가 상당히 깨끗합니다. 20살 아들과 함께 묵었는데, 아들도 만족합니다. 4. 체크아웃시 밖에 비가 와서 우산을 달라고 했는데, 주저없이 우산을 주며 안전하게 귀국하라고 얘기해주는 여유와 친절함이 인상적이었습니다.
2 nachten verbleven in januari 2024
Reactie van Lydia He op 4 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Khaldoun khaled suleiman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel good location breakfast need to improve
Reactie van Lydia He op 4 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

Lay

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Lydia He op 4 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

suraiza

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lydia He op 1 feb 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its sitting on Nanjing Road which was convenient for shopping and dining. Breakfast was just okay. Nothing special and not that delicious. Room was good but no spare outlets to be found. Had to unplug several things for me to use them. Check in and check out was easy and fast. Staff was good as well.
2 nachten verbleven in januari 2024
Reactie van Lydia He op 30 jan 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

10/10 – Uitstekend

suyeon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Lydia He op 30 jan 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai

8/10 – Goed

Lei

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Lydia He op 29 jan 2024
We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Radisson Collection Hotel, Hyland Shanghai