Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les animaux de compagnie (max. 2) ne dépassant pas 23 kg chacun.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Serene Retreat・Pet Friendly・Hot Tub + Arcade ?

Les arrivées sont prévues à partir de 16 h 00.

Où se situe l'hébergement ?

En plein cœur de Sevierville, cette maison de vacances se situe à 2,1 km de University of Tennessee Regional Health Center-Sevierville et à moins de 10 km de Dollywood (parc à thème) et Titanic Museum (musée sur le thème du Titanic). Sevierville Community Center and Civic Center et Sevierville Park sont également à 10 km de distance.

Serene Retreat・Pet Friendly・Hot Tub + Arcade Avis, Prix & Photos 2025

2/10 Horrible

Joy M.

31 oct. 2025

Les points faibles : Propreté

The whole place was dirty and we had to strip the beds and wash them because they weren't washed, cobwebs everywhere and dusty

Séjour de 6 nuits en octobre 2025

6/10 Satisfaisant

Dennis V.

20 oct. 2025

Les points forts : Propreté

Did not use the hot tub as it was situated on gravel/stones with access by a couple of stairs.Also, furniture in living room was very uncomfortable; as for tv-Roku was not easy to use.Location of property was hard to get to- uphill, not easily accessible, especially for " seniors".

Séjour de 5 nuits en octobre 2025

2/10 Horrible

Rhiannon C.

27 sept. 2025

Séjour de 6 nuits en août 2025

6/10 Satisfaisant

Sam L.

14 août 2025

Les points faibles : Propreté

Very convenient location to the Sevierville area and priced competively to other properties.Unfortunately, we ran into several problems during our stay.1 - Immediately upon entering we could smell cigarette smoke. It is our understanding that this was a smoke free rental? Very unpleasant smell.2 - There are a few of the hardwood laminate panels in the downstairs area that are separated. One snagged and tore my son's sock on the first day then mine on the third day as we were walking through to the kitchen.3 - The air return grate was covered in dust and the air filter within looks like it hasn't been changed in months. 4 - After making dinner, we then noticed the dishwasher was not screwed into the cabinets. It pulls freely out from the wall when you try to open it and tilts forward when you try to load dishes into it.5 - On the second day after getting back from Dollywood, the kids were taking showers and the towel bar fell off the bracket on the wall when trying to retreive their towel. It appeared to be not the first time it had fallen off the wall as toilet paper was shoved behind it to seemingly keep it in place.To note - as we encountered all of these issues and to the management's credit, they were very responsive to us and were willing to send someone over to fix them.But we did not want anyone to come by during our stay to address items that we deem are several simple housekeeping and maintenance issues.

Séjour de 4 nuits en août 2025

8/10 Bien

Shena K.

3 août 2025

Les points forts : Propreté

Family vacation

Owners were very responsive. Property needed some updating, however stay was very comfortable and accommodating. Only main issue we had was when we first arrived we had to switch units and property was not ready. Cleaners were still cleaning and unaware of the switch. Other than that, no issues. Property was as described and no dissappintmemts.

Séjour de 7 nuits en juillet 2025

6/10 Satisfaisant

Elizabeth F.

27 juil. 2025

Les points faibles : Propreté

Pictures are deceiving

The whole place overall could use a deep clean and some tlc. There were various liquids splashed on each wall of the bathroom. I always check for bedbugs when staying somewhere and when I pulled back the fitted sheet on the mattress in the main bedroom, I was disgusted by the stains and pet hair I discovered. We ended up sleeping in the bunk bed instead. The generic door code I received upon checking in made me think they probably don’t change codes between guests and made me a little leery. I would never stay here again with all the other options available in the area.

Séjour de 3 nuits en juillet 2025

10/10 Excellent

Irving G., MIAMI

23 juil. 2025

Les points forts : Propreté

Great Mountain Vacation

This was ideal for my family. It was clean and accurately described. Great location, near all attractions.

Séjour de 7 nuits en mars 2025

10/10 Excellent

Eric S.

16 juil. 2025

Les points forts : Propreté

30 year anniversary

Clean well organised. Great place to have a your base of operations. Quiet retreat not too far from downtown Sevierville

Séjour de 5 nuits en juin 2025

10/10 Excellent

Dodie M.

18 juin 2025

Les points forts : Propreté

The space was perfect for our family of five! The location was convenient to all the activities we had planned.

Séjour de 2 nuits en juin 2025

10/10 Excellent

Amy R.

9 juin 2025

Les points forts : Propreté

We had an amazing stay at this property. Being able to cook and make our own coffee in the mornings…priceless! The host gave suggestions even before we got there, and when I asked the host for some suggestions in the area I always had a response quickly. We would stay here again if we were back in the area. Thank you for making my home away from home feel cozy and somewhere I looked forward to going to everyday after activities. You will not be disappointed in your stay here!

Séjour de 6 nuits en mai 2025

10/10 Excellent

Breanna N.

20 mai 2025

Les points forts : Propreté

This is a very nice home, book your stay now!

The communication with Abe and Kate was great, they got back to my messages quickly as well as sent reminders about what to do at check out and things to do in the area. The home was nice and clean, we loved that we did not have to bring dishes and that it had a dishwasher.

Séjour de 3 nuits en mai 2025

10/10 Excellent

Brittany W.

17 avr. 2025

Les points forts : Propreté

Exceptional Stay

I am highly impressed by this condo! Not only were the bed comfortable, the house was way larger than expected, the hot tub was super nice, it was quiet, private, and it exceeded my expectations! We had pre teens, teens, and two adults during our stay and we had a great time relaxing in the beds!

Séjour de 3 nuits en avril 2025

10/10 Excellent

MattandShana A.

12 avr. 2025

Les points forts : Propreté

Great stay

Our stay was perfect. Everything was clean, the location wasn’t to far from pigeon forge, the beds were comfortable and there was plenty of space for my family of 4!

Séjour de 2 nuits en mars 2025

10/10 Excellent

Jasmin P.

1 avr. 2025

Les points forts : Propreté

Wonderful

The unit was very clean and very spacious. The utensils were cute. They were quick to respond to any questions I may have had. It was as advertised and I look forward to staying here or one of their other properties in the future.

Séjour de 3 nuits en mars 2025

10/10 Excellent

Santos D. S., Milwaukee, WI

29 mars 2025

Les points forts : Propreté

Memorable

Our favorite part of this whole vacation was the neighborhood. It’s one of those neighborhoods where you go home and think about finding one just like it to move too. Beautiful scenery, quiet, and to top it all off we had perfect weather. Walking our dog every morning was a treat versus a chore back home. The home was lovely, big bedrooms, and very, very comfortable beds. The square footage was exactly what we needed and the hot tub was such a delight. There were some minor cosmetic,” issues”. The floor on the first level needs some repairs and I saw paint splatter on various areas on that floor as well. However, none of it was enough to take any stars away. We love the Smokies, it’s our second time coming. There will be a third and I will most definitely try to book the same place again. Thank you.

Séjour de 6 nuits en mars 2025

2/10 Horrible

Jeff

Voyage en famille

24 janv. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

The issue we had on the initial check in date, was told the property address on the reservation and the confirmation was 1446. Got to property and could not get in and then, it started raining. Then we had to call customer service numerous time and spent over 2 hours on the phone with them trying to resolve the issue. Customer service could not get ahold of the host. So we had to try to find a hotel in a City that every hotel was booked. Finally found a hotel and had to rent 2 rooms and had to split our family up, This made things even more stressful on top of everything else that was going on. Then was told would be reimbursed for the hotel amount and still have not received the refund of nearly $600.00. Which having to pay this amount was an unseen cost that was not predicted. We had to find something to eat in mist of all this, went to the Hardee's and paid $70.00 for the nastiest, undercooked, meal could possibly get. Had to pay to do laundry, at the hotel. Kept in contact all night with customer service in regards to this issue. The next morning found out from customer that the address was not correct that we were given. The correct address was 1450, instead of 1446. This whole issue made our trip very stressful and the anxiety from all of it was overwhelming. We got in to the property on 12/29. I have contacted customer service in regards to refund and still have not heard anything about refund. The condo was okay, just had a few issues. That would need maintenance att

Séjour de 5 nuits en décembre 2024

10/10 Excellent

Tiffanie M.

31 déc. 2024

Les points forts : Propreté

Skiing in Gatlinburg

This property helped us have an amazing time in Gatlinburg.

Séjour de 2 nuits en décembre 2024

10/10 Excellent

K J.

29 nov. 2024

Les points forts : Propreté

Great Stay, Convenient Location

Townhouse was exactly as described, perfect for what our family was looking for! Communication with the owner was excellent, we will absolutely be staying with them again!

Séjour de 2 nuits en novembre 2024

10/10 Excellent

AMANDA S.

14 nov. 2024

Les points forts : Propreté

TN getaway

Overall, beautiful stay, great location! Close to restaurants and stores! Only 30 min from Gatlinburg. House was clean, bigger room size than we expected. Quiet area.

Séjour de 7 nuits en novembre 2024

10/10 Excellent

Cortney H.

3 nov. 2024

Les points forts : Propreté

Excellent

Very nice place! The hot tub was fabulous, the bedrooms are large, the beds are comfy, and easy access to Pigeon Forge

Séjour de 3 nuits en octobre 2024

10/10 Excellent

Sara C.

2 nov. 2024

Les points forts : Propreté

10-15 minutes from everything!

The inside of the townhome was beautiful! It was the perfect size for my little family and pups. It was a quiet complex. It was secluded but also 10-15 minutes from everything we wanted to do! It was a quick drive to Dollywood and many of the local wineries.

Séjour de 4 nuits en octobre 2024

10/10 Excellent

David P.

20 oct. 2024

Les points forts : Propreté

Long Weekend Stay

Great property and super convenient to all the attractions. One thing I really enjoyed was how tucked away and quiet it was. I’d recommend for short and long stays.

Séjour de 3 nuits en octobre 2024

10/10 Excellent

Randall F.

13 oct. 2024

Les points forts : Propreté

Great

Everything was nice. Thank you for having us.

Séjour de 3 nuits en octobre 2024

10/10 Excellent

Sarah V.

28 août 2024

Les points forts : Propreté

GSM Jeep invasion

Our stay was so great! Condo is as pictured, very nice, clean, and the beds are very comfy. Yes, I tried all 3! If the place wasn’t booked for Jeep invasion next year, I’d already have it booked again! The hosts were quick to reply the few times I had questions. It’s about 12-15 minutes to say- the island/the parkway.

Séjour de 4 nuits en août 2024

10/10 Excellent

Amber B.

12 août 2024

Les points forts : Propreté

Weekend getaway

Very spacious rooms, comfy beds , just minutes from pigeon forge, with all the basics you need for a perfect weekend getaway.

Séjour de 3 nuits en août 2024

Serene Retreat・Pet Friendly・Hot Tub + Arcade

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