2/10 Horrible
Thelma R.
28 juin 2025
Les points faibles : Propreté
Truly a disappointment - and our first 1 star review ever. Very sad to write this but gusta should be aware… Check-in took an hour because the front desk said it was not sent forms by the property manager. We were also told the advertised hot tub we were looking forward to wasn’t working AFTER the fact. Once inside, we discovered the white comforter had huge yellow stains which appeared to be bodily fluids. Then the garbage disposal did not work. This was Day 1. We informed the property manager, they said they’d take care of it but 8 days later, the urine stained comforter was not replaced and the disposal did not work. On top of it, we were charged 150 for allegedly not stopping to wait for a gate to close in the garage on our last day. There are other places near Pike Street which have much nicer views from higher floors and less expensive- without the hassle of a non responsive management company. Air Concierge, isn’t doing the owner any favors. If you want to avoid vacation hassles, look elsewhere.
Thelma R.
Séjour de 8 nuits en mai 2025