2/10 Horrible
Anthony M.
7 août 2025
Les points faibles : Propreté
So my wife and i decided to go up for one night in helen for our anniversary. Left Saturday morning, drove 3 hours to helen, arrived early. We received a text stating that early check in was available and that the cabin was ready (mistake number 1) so we decided to go ahead and check out our cabin at around 2:30-3:00. Only to be greeted by a terrible odor inside the cabin that my wife and i couldnt figure out. We hung around inside for a bit but eneded up outside only to get 2 emails and a phone call AFTER the set check in time of 4pm to tell us that the cabin was inhabited by a pest (bats) and the smell was urine. They asked us to vacate the premises and sent us options to rent elsewhere the day of that either looked worse than what we were staying in or way out of our budget ESPECIALLY given the fact that the way they process refunds takes 5 business days. So then we had to come out of pocket for ANOTHER place to stay last minute that was the baymont by wyndam and was just as horrible. We ended up driving home at midnight and chalked it all up as a loss
Anthony M.
Séjour de 1 nuit en juillet 2025