Voorkant van accommodatie

Beoordelingen van The Julius Prague

4 out of 5
The Julius Prague
3 Senovážné nám., Prague, Prague

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 174 van 214 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 214 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 214 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 214 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 214 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,8/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marcia, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Julius Prague was a perfect hotel for our family. We enjoyed the kitchenette and spacious room
3 nachten verbleven in mei 2024
Reactie van The Julius Team op 24 mei 2024
Dear AdamThank you so much for your wonderful review! We're thrilled to hear that the Julius Prague was a perfect residence for your family. We're glad you enjoyed your stay with us and hope you had a wonderful time exploring our beautiful city.We're always looking for ways to improve and provide the best possible experience for our guests. Thank you again for choosing the Julius Prague, and we hope to welcome you back again soon! Kind Regards

10/10 – Uitstekend

Ross, Orlando

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service and personnel are excellent. Best stay we had on our vacation.
3 nachten verbleven in mei 2024
Reactie van The Julius Team op 20 mei 2024
Dear RossThank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. It's always our goal to provide exceptional service and make our guests feel welcome and cared for. We're especially grateful for your kind words about our staff, who work hard to ensure that every guest has a wonderful stay. We hope to welcome you back again soon!

10/10 – Uitstekend

saul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Una estadía magnífica, la propiedad esta bien ubicada, limpia, moderna y su personal muy agradable y atentos. Si volviera a Praga no dudaría de regresar a este hotel
3 nachten verbleven in mei 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Saul,Thank you so much for your kind words! We're thrilled to hear that you had a magnificent stay with us and that you found our property well-located, clean, modern, and our staff friendly and attentive.It would be our pleasure to welcome you back to our hotel.Kind regards,The Julius

10/10 – Uitstekend

Armen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel I have stayed
4 nachten verbleven in mei 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Armen,Thank you for your review!We're delighted to hear that we've been the best hotel you've stayed in.If your travels bring you back to our city, we'd love to have the opportunity to welcome you back.The Julius

10/10 – Uitstekend

Orestes, hialeah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in april 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Orestes,Thank you for your feedback.We're thrilled to hear that you found your stay with us awesome!If you ever find yourself back in town, we'd love to welcome you again in our hotel.The Julius

10/10 – Uitstekend

Orestes, hialeah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a very clean and modern hotel. Services was excellent.
2 nachten verbleven in mei 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Orestes,Thank you so much for your kind words!We're thrilled to hear that you found our hotel very clean and modern, and that you were pleased with the excellent service.We hope to welcome you back again soon for another enjoyable stay!The Julius

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Spacious, new and clean.
7 nachten verbleven in mei 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Kevin,Thank you for your feedback.We're delighted to hear that you found our hotel great, spacious, new, and clean.If your travels bring you back to our area, we'd love to have the opportunity to host you again.The Julius

10/10 – Uitstekend

Grace

Reisde met een groep
Positief: Voorzieningen
Beautiful hotel w all the amenities. Buffet breakfast was the best ever!
3 nachten verbleven in mei 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Grace,Thank you for your review.We're thrilled to hear that you enjoyed your stay at our hotel and that you found all the amenities to your liking!We hope to have the pleasure of welcoming you back for another visit.The Julius

10/10 – Uitstekend

Ramona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Julius Prague op 18 mei 2024
Dear RamonaThank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed your time at our hotel and found everything to be good. We're proud of our team's hard work and dedication to providing a comfortable and welcoming experience for our guests. We hope to have the opportunity to welcome you back again soon! Kind Regards

8/10 – Goed

Erika

Reisde met familie
Positief: Voorzieningen
It's convenient forall.
1 nacht verbleven in april 2024
Reactie van The Julius Prague op 18 mei 2024
Dear ErikaThank you for your review! We're glad to hear that you enjoyed your stay with us and found everything to your liking. Our team works hard to ensure that every guest has a great experience, and we're happy to hear that we were able to meet your expectations. We hope to see you again soon. Kind Regards.

8/10 – Goed

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property and staff. Very confusing room tech for services and amenities.
4 nachten verbleven in april 2024
Reactie van The Julius Prague op 18 mei 2024
Dear JeffreyThank you for your review! We're thrilled to hear that you enjoyed your stay with us and thought everything was good. Our team is dedicated to providing a comfortable and welcoming experience for every guest, and we're glad to hear that we were able to meet your expectations. We hope to see you next time. Kind Regards.

10/10 – Uitstekend

Nicole

3 nachten verbleven in april 2024
Reactie van The Julius Prague FO Team. op 15 mei 2024
Dear Nicole. Thank you so much for your review! We are thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we are pleased that we were able to meet your expectations. We look forward to welcoming you back to our residence in the future. Have a fantastic day! Kind regards, Petra, The Julius Prague

10/10 – Uitstekend

Paola Vanessa

2 nachten verbleven in april 2024
Reactie van The Julius Prague op 20 mei 2024
Dear Paola Vanessa.Thank you for taking the time to share your review with us! We're thrilled to hear that you had a great stay at our hotel and that everything was fine. Your satisfaction is our top priority, and we're glad to know that we met your expectations. We hope to welcome you back again!

10/10 – Uitstekend

Jan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eines der besten Hotels in Prag.
2 nachten verbleven in april 2024
Reactie van Alina Utkina Front Office Manager op 12 apr 2024
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Alina UtkinaFront Office ManagerThe Julius

6/10 – Redelijk

Sophie

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Wir waren nun bereits das zweite Mal im THE JULIUS. Leider hat die Qualität des Service sehr nachgelassen. Die Zimmer wurden nicht richtig gereinigt, die Mitarbeiter waren auch schon einmal freundlicher. Das Hotel kann besonders mit Lage und Interior punkten, thats all. Wir werden uns wahrscheinlich nicht noch einmal für dieses Hotel entscheiden. Man zahlt für 5* bekommt diese aber nicht. Sehr schade, da es wirklich schön ist!
2 nachten verbleven in maart 2024
Reactie van Alina Utkina Front Office Manager op 9 apr 2024
Dear Sophie, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent experience did not meet your expectations and that you found a decline in the quality of service compared to your previous visit. Please rest assured that we take your comments seriously and will address the issues you've raised with our housekeeping and staff training teams to ensure improvements are made.We're glad to hear that you appreciated our location and interior design. However, we understand that this alone may not be enough to meet your expectations for a 5-star experience. We sincerely apologize for any inconvenience caused and regret that we may not have the opportunity to welcome you back. Your feedback is invaluable to us, and we will strive to do better in the future.Warm regards,Alina UtkinaFront Office ManagerThe Julius

10/10 – Uitstekend

Andres

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible place to stay! Hotel staff are incredible
4 nachten verbleven in maart 2024
Reactie van The Julius Prague FO Team. op 25 mrt 2024
Dear Andres,Thank you for taking the time to leave such a wonderful review of your recent stay at The Julius Prague! We are thrilled to hear that you had an incredible experience with us and that our hotel staff left such a positive impression on you.Your kind words mean a lot to us, and we will be sure to share your feedback with our dedicated team. We hope to have the pleasure of welcoming you back for another outstanding stay in the near future.Thank you once again for choosing The Julius Prague, and we look forward to hosting you again soon!Warm regards,The Julius Prague FO Team.

10/10 – Uitstekend

Darjan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van The Julius Prague FO Team. op 25 mrt 2024
Dear Darjan,Thank you for choosing to stay at The Julius Prague and for taking the time to share your fantastic 5/5 rating. We're delighted to hear that you had such a positive experience with us. Safe travels and we look forward to seeing you again soon!Warm regards,The Julius Prague FO Team.

10/10 – Uitstekend

Lindsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was everything we could've needed. Loved having the kitchen space. Easily walkable to all of the sites we wanted to see!
6 nachten verbleven in december 2023
Reactie van The Julius Prague FO team op 10 mrt 2024
Dear Lindsey,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at The Julius Prague and that our kitchen space was a convenience for you. We are also happy to hear that our central location made it easy for you to explore all the sites Prague has to offer. We hope to welcome you back again soon for another wonderful stay.Best regards,IlliaThe Julius Prague FO Team

10/10 – Uitstekend

YoungDoo

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in februari 2024
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear YoungDoo,Thank you for taking the time to review your stay at The Julius Prague. We are delighted to hear that you enjoyed your experience with us.We are thrilled to know that you found the facilities and services provided by our team to be satisfactory. Our team works hard to ensure that every guest has a memorable stay with us.We value your feedback and hope to welcome you back to The Julius Prague in the near future.Warm regards,The Julius Prague FO Team

10/10 – Uitstekend

Kar Fong Caroline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great idea of online check-in and out
3 nachten verbleven in januari 2024
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear Kar Fong Caroline,Thank you for your positive review! We are glad to hear that you appreciated the convenience of our online check-in and check-out process. We strive to provide a seamless and efficient experience for our guests. We hope to welcome you back to The Julius Prague in the future. If you have any other feedback or suggestions, please feel free to share. Warm regards,IlliaThe Julius Prague FO Team

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear Laura,Thank you so much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay at The Julius Prague. Our team strives to provide top-notch service to all of our guests, and we are thrilled to hear that we made a positive impression on you.We hope to have the pleasure of welcoming you back to The Julius Prague in the future.Warm regards,IlliaThe Julius Prague FO Team

10/10 – Uitstekend

Danijel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

10/10 – Uitstekend

LONG YIN

3 nachten verbleven in december 2023
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear Long Yin,Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay at The Julius Prague and that our team made a positive impression on you. We appreciate your kind words and hope to welcome you back again in the future.Warm regards,IlliaThe Julius Prague FO Team

6/10 – Redelijk

Anja

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Disappointing experience
Firstly, the lack of a concierge service was a significant letdown. The poor overall service was evident from the delayed response to our email inquiry (received after check-in), an empty minibar, and the absence of a direct phone line to reception. Attempting to communicate via WhatsApp went unanswered, and when we sought assistance for drinks, the process was needlessly convoluted. A simple request for a beverage turned into a frustrating ordeal, reflecting poorly on the hotel's five-star status. While the room itself was comfortable with a great bed, the view left much to be desired. Our window overlooked a stark white wall, and the proximity of another window compromised our privacy. In the bathroom, the absence of hair conditioner was inconvenient. Additionally, the lack of counter space made it challenging to organize personal items like a makeup bag. These seemingly minor details detracted from the overall comfort of the stay. On a positive note, the room was clean, and the staff, although not entirely responsive, were polite. The breakfast was also great with plenty of options. In conclusion, Hotel Julius fell short of expectations due to subpar service, overlooked details, and a lackluster approach to guest satisfaction. Addressing these issues would undoubtedly enhance the overall guest experience.
3 nachten verbleven in december 2023

10/10 – Uitstekend

José

2 nachten verbleven in januari 2024
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear José,Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us at The Julius Prague. Our team works hard to ensure that all guests have a comfortable and memorable experience, so we are thrilled to know that we met your expectations.We appreciate your feedback and hope to welcome you back again in the future. If there is anything else we can do to make your stay even better next time, please do not hesitate to let us know.Warm regards,IlliaThe Julius Prague FO Team

4/10 – Matig

jose ramon

2 nachten verbleven in december 2023
Reactie van Alina Utkina Front Office Manager op 20 feb 2024
Dear Jose, thank you for your evaluation. We tried to contact you directly to find out more about your experience at The Julius since we are truly devastated to learn that you did not enjoy your stay. We would truly appreciate your response. Warm regards,Alina UtkinaFront Office ManagerThe Julius

10/10 – Uitstekend

Raed

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, especially Mohammed who went above and beyond to make sure our stay in Prague was amazing, and he ensured that our check-in and check-out were seamless. Would definitely come back to Julius next time we visit Prague.
4 nachten verbleven in december 2023
Reactie van Vincent begue op 2 jan 2024
Dear Raed,Thank you for your amazing review.I will let Mohammed know of your kind words!We will eagerly wait for your next reservation.Sincerely,Vincent BegueAssistant Front Office ManagerThe Julius Prague

6/10 – Redelijk

DONGOK

3 nachten verbleven in december 2023

10/10 – Uitstekend

timothy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear Timothy,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a good experience during your stay at The Julius Prague. We strive to provide all of our guests with an exceptional stay, and we are delighted to hear that we achieved that with you.We hope to welcome you back to The Julius Prague in the future for another wonderful experience.Warm regards,IlliaThe Julius Prague FO Team

10/10 – Uitstekend

Seyedmohammadreza

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice suite but thanks to three staffs (Bardia, Mohamad & Jan) who elevated the service and experience for us.
4 nachten verbleven in december 2023
Reactie van Vincent begue op 2 jan 2024
Dear Seyedmohammadreza.Thank you for your great review!I will let Bardia, Mohamad and Jan know of your kind words.We are looking forward to your next reservation.Sincerely,Vincent BegueAssistant Front Office ManagerThe Julius Prague

10/10 – Uitstekend

Emel

3 nachten verbleven in december 2023
Reactie van The Julius Prague FO Team op 22 feb 2024
Dear Emel, Thank you for your kind words. We are thrilled to hear that you had a great experience at The Julius Prague. Our team works hard to ensure that our guests enjoy a comfortable and enjoyable stay, and we are glad to hear that we were able to meet your expectations.If you ever find yourself in Prague again, we would be delighted to welcome you back to The Julius Prague. Warm regards,IlliaThe Julius Prague FO Team

4/10 – Matig

Robert

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
3 nachten verbleven in december 2023

10/10 – Uitstekend

Domicile

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Plein centre.
Hôtel situé plein centre, tout déplacement à pied permet de rejoindre tout le centre ville ou transports . Service top. Chambre avec tout confort,spacieuse, literie excellente. Propreté, personnel très efficace, professionnel et discret. À conseiller sans hésitation.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Johanna Elisabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, we had a one bedroom suite which was beautifully appointed. Good new gym, could use a sauna or steam room to really make it the perfect Prague winter stay.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New hotel, very clean! Breakfast is awesome. Location is safe and quiet. Short distance walking to the old town. Highly recommend!
4 nachten verbleven in november 2023

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I honestly cannot say enough good things about this hotel! We stayed for 4 nights in November 2023 and it was one of our favorite hotels we've ever stayed at. The room was very spacious and clean (we had a premium studio) - the shower was great and the bed was very comfortable. There was a super spacious balcony as well, which we didn't use much due to the weather but it would have been amazing in other seasons. We were sad to leave!
4 nachten verbleven in november 2023

10/10 – Uitstekend

Chi Heng

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice new quasi-upscale hotel close to Prague main train station. Hotel a bit pricey and would have been better if the price included free breakfast plus 1-2 welcoming drinks at the bar. Overall satisfied and would recommend.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Lyndsey

Reisde met een groep
Staff were very friendly and attentive. Rooms were spacious and clean. Would highly recommend staying here. Hotel location was fantastic.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023

8/10 – Goed

Sophie

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
THE GOOD ONES – Wir fanden das Hotel & Design so schön! Von außen sowie von innen gepflegt, schöne frische Blumen Interior 1A – Die Lage des Hotels ist auch super, da man zu Fuß überall gut hin kommt THE BAD ONES – Tiefgarageneinfahrt sehr eng & der Parkplatz etwas zu teuer für eine Nacht – Barkeeper ziemlich unmotiviert & unflexibel – Der schlechteste Cappuccino den wir je getrunken haben Dennoch Lage Design des Julius sind super und empfehlenswert!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Alia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a wonderful staff. We truly enjoyed everyone at The Julius and had such a pleasant stay in Prague!
6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sharanjit Kaur

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Albert

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023

8/10 – Goed

Parviz

6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Rainer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top Hotel in bester Lage
Top Hotel in bester Lage, freundliches Personal, Parkgarage, Regenschirm zum leihen. Super Frühstück
2 nachten verbleven in september 2023
Reactie van The Julius Prague FO team op 9 okt 2023
Lieber Rainer,Wir möchten uns herzlich bei Ihnen dafür bedanken, dass Sie das The Julius Prague für Ihren Aufenthalt gewählt haben und für Ihr wunderbares Feedback. Ihre perfekte Bewertung von 10 von 10 Punkten und Ihre freundlichen Worte haben uns außerordentlich erfreut.Es freut uns sehr zu hören, dass Sie unser Hotel als "Top-Hotel in bester Lage" empfunden haben. Die Zufriedenheit unserer Gäste liegt uns am Herzen, und es ist großartig zu wissen, dass Sie von unserem freundlichen Personal und den Annehmlichkeiten wie unserer Parkgarage und dem Regenschirmverleih profitiert haben.Ihre lobenden Worte über unser Frühstück haben uns besonders gefreut. Wir legen großen Wert darauf, unseren Gästen eine herausragende kulinarische Erfahrung zu bieten.Wir würden uns freuen, Sie in Zukunft erneut im The Julius Prague begrüßen zu dürfen. Ob Sie weitere Pläne für Prag haben oder besondere Vorlieben für Ihren nächsten Besuch haben, zögern Sie bitte nicht, uns direkt zu kontaktieren. Wir sind hier, um sicherzustellen, dass Ihre zukünftigen Aufenthalte bei uns genauso großartig sind wie dieser.Nochmals vielen Dank, dass Sie das The Julius Prague gewählt haben. Wir freuen uns auf die Möglichkeit, Sie wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,The Julius Prague FO team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Could have been a 10
Let start with the positive: quite and good location, calm and spacious design, clean modern room and shower, nice verity in the breakfast buffet (a quality coffee would have made it an excellent breakfast). But regretfully I can not give a ten to this hotel. We had a constant noisy flow of cold air in the suit bedroom, even when the air condition was off. We asked the front desk help twice but got avoiding answers and no solution. A more attentive care and service from the front desk would have been appreciated. Guest quality of sleep is not a minor thing.
6 nachten verbleven in september 2023
Reactie van The Julius Prague FO team op 9 okt 2023
Dear Guest,Firstly, we would like to express our gratitude for choosing to stay at The Julius Prague and for taking the time to share your feedback. We greatly value your input and appreciate your thorough review, even though your experience was not without its challenges.We are pleased to hear that you found positive aspects in your stay, including our quiet and well-located hotel, the calming and spacious design, modern room, and the variety offered in our breakfast buffet. Your comments regarding the quality of coffee have been noted, and we will certainly explore ways to enhance this aspect of our breakfast offerings.However, we deeply regret that your experience was marred by the constant noisy flow of cold air in your suite bedroom. This is certainly not the level of comfort we aim to provide, and we sincerely apologize for the inconvenience you faced. Your feedback about the front desk service has been taken seriously, and we are committed to ensuring that our team is more attentive to guest needs in the future. We understand the importance of a peaceful night's sleep, and we're sorry that we fell short in addressing the issue promptly during your stay.We genuinely appreciate your candid feedback as it helps us identify areas for improvement. Please know that we will be working diligently to resolve the issues you've raised to ensure a more comfortable and enjoyable experience for all our guests in the future.We hope that you will consider giving us another opportunity to serve you better in the future. If you plan to return to Prague or have any specific requests or preferences for your next visit, please don't hesitate to reach out to us directly. We are here to ensure that your future stays with us are as exceptional as they should be.Once again, thank you for choosing The Julius Prague, and we look forward to the possibility of welcoming you back.Warmest regards,The Julius Prague FO team

10/10 – Uitstekend

Kemp

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van The Julius Prague FO team op 9 okt 2023
Dear Kemp,Thank you for selecting The Julius Prague for your recent stay, and for taking the time to share your feedback. We are thrilled to see your perfect 5 out of 5 rating.While your comment is concise, your high rating speaks volumes to us, and we truly appreciate your positive sentiment. Your satisfaction is our top priority, and we're delighted to know that you had an excellent experience during your time with us.We look forward to having the pleasure of welcoming you back to The Julius Prague in the future. Whether you plan to return to Prague or have any special preferences for your next visit, please feel free to contact us directly. We are here to ensure that your future stays with us continue to be exceptional.Once again, thank you for choosing The Julius Prague, and we eagerly anticipate the opportunity to serve you again.Warmest regards,The Julius Prague FO team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice!
Amazing experience overall. Comfortable beds and sheets. Staff are all polite and friendly. Mohamed at the front desk gave excellent service. Great location.
2 nachten verbleven in september 2023
Reactie van The Julius Prague FO team op 9 okt 2023
Dear Guest,We sincerely appreciate your recent stay at The Julius Prague and for taking the time to share your exceptional feedback. Although your identity is anonymous, your kind words and perfect 10 out of 10 rating certainly brightened our day.We're absolutely thrilled to hear that you had an amazing experience overall during your stay with us. Your comfort is of utmost importance to us, and we're delighted that you found our beds and sheets comfortable. It's also wonderful to know that you had positive interactions with our staff, especially Mohamed at the front desk, who provided you with excellent service. We will be sure to pass on your compliments to him.Our central location is indeed one of our strengths, and we're pleased that it added value to your stay.We look forward to having the privilege of welcoming you back to The Julius Prague in the future. Whether you plan to return to Prague or have any special preferences for your next visit, please feel free to contact us directly. We are here to ensure that your future stays with us are just as amazing as this one.Once again, thank you for choosing The Julius Prague, and we eagerly anticipate the opportunity to serve you again.Warmest regards,The Julius Prague FO team

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
It was clean, in a great location with an amazing breakfast.
2 nachten verbleven in september 2023
Reactie van The Julius Prague FO team op 9 okt 2023
Dear Lori,Thank you for choosing The Julius Prague for your recent stay and for taking the time to share your feedback. We are absolutely thrilled to receive your perfect 10 out of 10 rating and to read your kind comments.We're delighted to hear that you found our hotel clean and in a great location. Our team takes immense pride in maintaining high cleanliness standards, and we're glad that our central location added convenience to your stay.We are especially pleased to know that you enjoyed our breakfast offerings. Providing a delightful and hearty breakfast experience is essential to us, and your appreciation of it is truly gratifying.We hope to have the pleasure of welcoming you back to The Julius Prague in the future. Whether you plan to return to Prague or have any special preferences for your next visit, please feel free to reach out to us directly. We are here to ensure that your future stays with us are as wonderful as this one.Once again, thank you for choosing The Julius Prague, and we look forward to serving you again.Warmest regards,The Julius Prague FO team