Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 113 avis sur 237." "
10 – Excellent
113
Note des voyageurs de 8 (Bien), d’après 63 avis sur 237." "
8 – Bien
63
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 237." "
6 – Satisfaisant
37
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 237." "
4 – Médiocre
10
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 237." "
2 – Horrible
14
8,2/10
Propreté
8,4/10
Personnel et service
9,2/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 Bien
Abdel-mumen
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Abdel-mumen
Séjour de 5 nuits en février 2024
Réponse de mossy le 1 avr. 2024
Cher client, Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires nous motivent à continuer de faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Cordialement, L'équipe de direction
10/10 Excellent
Jasmin
Voyage en groupe
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just great!!
Jasmin
Séjour de 3 nuits en janvier 2024
Réponse de Mossy le 29 janv. 2024
Dear Mr.Jasmin, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excellent
Martine
Voyage en couple
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is 5 minutes walking from Phuket Old town. Many restaurants and boutiques available in the area.
Hotel quiet, safe, clean. Good parking. Personnal professional and frendly. They speak good english. Good breakfast and nice swimming pool. Not expensive for the quality of this hotel. We strongly recommend this hotel.
Martine
Séjour de 3 nuits en janvier 2024
Réponse de Mossy le 29 janv. 2024
Dear Martine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 Bien
Claude
26 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre très confortable
Hôtel de qualité et personnel très courtois. J’ai été plusieurs fois à hôtel et je vais y retourner si l’occasion se présente.
Claude
Séjour de 1 nuit en mai 2023
Réponse de Management Team le 29 mai 2023
Dear Hideyuki, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards,
10/10 Excellent
Sylvain
24 août 2022
Sylvain
Séjour de 5 nuits en août 2022
Réponse de Looktan le 26 août 2022
Dear Sylvain, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service 10/10. We look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excellent
LUKMAN
Voyage en famille
30 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C’etait un hotel propre,personelle tres sympa et le service de haute qualité
LUKMAN
Séjour de 14 nuits en mai 2022
Réponse de Looktan le 16 juin 2022
Dear Lukman, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Numa
26 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastique hôtel
Hôtel de grand standing, très beau, très propre et très confortable. Le personnel au top, toujours accueillant et souriant. Il y a plusieurs prestations proposées comme une piscine, une salle de sport et un espace détente (les massages sont superbes et à prix très correct).
Je recommande vivement.
Numa
Séjour de 2 nuits en mai 2022
Réponse de Looktan le 16 juin 2022
Dear Numa, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Claude
27 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Agréable
Très bel hôtel et bien centré.
Claude
Séjour de 3 nuits en avril 2022
Réponse de Mossy le 28 avr. 2022
Cher Claude,
Nous apprécions sincèrement vos commentaires et d'avoir pris le temps de publier votre avis. Vos commentaires sont ce qui nous motive à continuer à faire de notre mieux à tout moment pour répondre à toutes les attentes de nos clients. Merci encore pour vos encouragements et au plaisir de vous accueillir à nouveau dans notre hôtel. Sincèrement,
Équipe de direction
10/10 Excellent
Gaël
11 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gaël
Séjour de 7 nuits en février 2022
Réponse de Looktan le 12 févr. 2022
Dear Gaël.
Thank you for giving us a perfect rating. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
Sincerely,
Management Team
8/10 Bien
Sam, Paris
Voyage en couple
4 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I spent a 10 day stay in the hotel the rooms are clean but do not have an open window, the breakfast is generous and does not necessarily change. The pool is very nice. the only negative point is the gym it's a shame that the personal coaches do not motivate us. 15 min from patong beach. the strong point of the hotel is the staff I had to deal with 2 super friendly receptionists named Tanyalak and Juliet and the favorite 2 hotel masters super helpful and smiling pannathat and yuthapong who from start to finish have been nice thanks to them.
Sam
Séjour de 8 nuits en décembre 2019
Réponse de Mossy le 8 janv. 2020
Dear Sam,
Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better.
Wish Regards,
Management Team
10/10 Excellent
Gabrielle
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très serviable
Gabrielle
Séjour de 1 nuit en décembre 2019
Réponse de Mossy le 8 janv. 2020
Dear Gabrielle,
We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely,
Management Team
8/10 Bien
mélanie
9 mai 2019
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Très grand hôtel
Si grand qu’il y a beaucoup de monde mais les attentions sont grandes aussi, assiettes de fruits dans la chambre, peignoir, pantoufles...
mélanie
Séjour de 1 nuit en mai 2019
Réponse de Mossy le 13 mai 2019
Merci d'avoir ménagé votre temps pour partager votre expérience avec nous. Je suis heureux d'apprendre que vous avez apprécié votre séjour ici. Vos commentaires positifs ne feront que nous motiver à faire le bonheur de tous nos invités. Encore une fois, merci pour votre précieux mécénat. De nous tous, nous sommes impatients de vous revoir dans votre prochain séjour dans très bientôt.
Cordialement,
Équipe de direction
6/10 Satisfaisant
Voyageur vérifié
24 déc. 2018
Voyageur vérifié
Séjour de 4 nuits en décembre 2018
Réponse de Sales Team le 27 déc. 2018
Thanks for Your comments regarding the service you received. we were glad to served you. Your suggestions are very helpful to us.
10/10 Excellent
Anonymous
30 déc. 2009
Les points forts : Propreté et personnel et service
excellent service et très cour
excellent service et très courtois.
Anonymous
6/10 Satisfaisant
Steve
22 avr. 2024
Les points forts : Propreté et personnel et service
Steve
Séjour de 2 nuits en avril 2024
Réponse de Juliet le 24 avr. 2024
Dear Steve,Thank you for your score rating. We're glad you chose our hotel for your stay but we're sorry to see we didn't meet your full expectations. We constantly strive to offer top quality service and your feedback helps us in that goal. We would love to know more about your experience for the betterment of our services. Please consider staying with us again, so we can provide you an even better experience.Best Regards,Royal Phuket City Hotel Management Team
10/10 Excellent
Douglas, Agoura Hills
Voyage en couple
17 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good location. Lots of parking. Rooms are large and nice.
Douglas
Séjour de 2 nuits en mars 2024
Réponse de mossy le 1 avr. 2024
Dear Douglas, Agoura Hills,We greatly appreciate your rating of 5.0/5 and the wonderful feedback about our prime location, ample parking and spacious, comfortable rooms. We continuously strive to meet and exceed our guest's expectations. Your satisfaction is our highest reward, and we look forward to welcoming you back for another exceptional experience.Best Regards,Royal Phuket City Hotel Management Team
10/10 Excellent
Chris
Voyage en couple
28 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value
Chris
Séjour de 1 nuit en février 2024
Réponse de mossy le 1 avr. 2024
Dear Chris, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
8/10 Bien
??
Voyage en groupe
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Grace
Séjour de 13 nuits en janvier 2024
Réponse de Mossy le 23 févr. 2024
Dear Grace, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
2/10 Horrible
Tony
8 févr. 2024
Tony
Séjour de 3 nuits en février 2024
Réponse de Mossy le 23 févr. 2024
Dear Tony, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
10/10 Excellent
LiLiane
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
Fantastic staff!!
It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok).
Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am.
Perfect! This would allow me time for
a walk to the Courtyard for amazing all you can eat breakfast. (3 mins).
Corner room was super spacious! Love the tub!
LiLiane
Séjour de 1 nuit en janvier 2024
Réponse de Mossy le 23 févr. 2024
Dear Liliane, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
10/10 Excellent
Orlando
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Enjoyed the facilities. Easy walk to
Old town Phuket to local food markets and shopping.
Orlando
Réponse de Mossy le 1 janv. 2024
Dear Orlando, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excellent
Shahram, Los Angeles
22 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Shahram
Séjour de 3 nuits en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Shahram, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 Bien
Mikael
18 déc. 2023
Mikael
Séjour de 1 nuit en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Mikael, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excellent
Deepika
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location and easy access!!
Deepika
Séjour de 2 nuits en décembre 2023
Réponse de Management Team le 18 déc. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Hansen
7 déc. 2023
Hansen
Séjour de 6 nuits en décembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Hansen, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excellent
ALBERTO
29 nov. 2023
ALBERTO
Séjour de 1 nuit en novembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Alberto, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
10/10 Excellent
Milad
28 nov. 2023
Milad
Séjour de 3 nuits en novembre 2023
Réponse de Mossy le 1 janv. 2024
Dear Milad, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
6/10 Satisfaisant
Romeo
18 nov. 2023
Romeo
Séjour de 3 nuits en novembre 2023
Réponse de Management Team le 20 nov. 2023
Dear Romeo, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
8/10 Bien
Mikael
14 nov. 2023
Mikael
Séjour de 1 nuit en novembre 2023
Réponse de Management Team le 20 nov. 2023
Dear Mikael, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Eugene
5 nov. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Everything was great except the shower drain was very slow. I would make sure that is taken care of, so it will be working for your next customer.
That’s it, other than the shower drain.
Thank you
Eugene
Séjour de 1 nuit en novembre 2023
Réponse de Management Team le 6 nov. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Sehoon
18 oct. 2023
Sehoon
Séjour de 2 nuits en octobre 2023
Réponse de Management Team le 23 oct. 2023
Dear Sehoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Peter
Voyage en couple
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've been to many hotel, this is abit dated but clean and service is great.
Breakfast buffet neeeds to improve, the Chinese restaurant within the hotel is fantastic.
There are a few bike hires around need to google for best reviews and price.
Peter
Séjour de 1 nuit en août 2023
Réponse de Looktan le 18 août 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Hasan
7 juil. 2023
Hasan
Séjour de 4 nuits en juillet 2023
Réponse de Looktan le 12 juil. 2023
Dear Valued Guest, thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we would all be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
2/10 Horrible
Caroline, Riverdale
Voyage en famille avec de jeunes enfants, Voyage en couple
29 mars 2023
Les points faibles : Propreté, personnel et service, équipements
I got food poisoning here! The response was that they have food brought in fresh everyday which obviously I cannot know for sure but the food sits out for about 4 hours and essentially the same food was offered the next day....and we were just about the only people eating the breakfast there so I doubt they threw it all away each day.
Also, the bed was not clean!!! I checked in late and took a shower and got into bed exhausted from a day of travel and it was a gritty sandy bed. I brushed off as best as I could and then I put on stretch pants to go to sleep as it was late and I wasn't going to wait for who knows how long for them to come change the bed. I called for a change the next morning and they asked why I didn't call the day before if there was sand. I explained that I was too tired to deal with the wait, etc. but why the 3rd degree?
Lousy pool location (access by stairs above the health club) with no food or drinks allowed and a half dozen uncomfortable lounge chairs with no tables or umbrellas. Only one other person was there each time we went which is good I guess but there's a reason nobody was there. IT WAS NOT A FUN POOL!
If you do decide to stay here beware of the bed/room differences. Don't pay more to get a king bed as they are all king beds or 2 twin beds. They don't have any double beds. I paid twice as much to get a King bed as my son who reserved for the one with a double bed and he had the same exact room as us with a king.
Caroline
Séjour de 4 nuits en mars 2023
Réponse de Management Team le 18 mai 2023
Dear Caroline, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short of your expectations. We have noted your feedback on the cleanliness and swimming pool accessories. Rest assured we have shared your feedback with the respective department head for the improvement. We are sorry to hear that you were ill. However, after we launched an in-depth investigation, there were no complaints and any cases from other guests, nevertheless we are sympathetic to your illness. We can assure you that the health and safety of our guests is taken very seriously. We follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.We always try to continuously improve the quality we provide to our guests every day; therefore, your feedback is extremely important for us. We hope that you will give us the opportunity to serve you better during your next visit and we hope to welcome you back at our hotel in the near future! Sincerely, Management Team
10/10 Excellent
PAUL
13 mars 2023
PAUL
Séjour de 3 nuits en mars 2023
Réponse de Management Team le 27 mars 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Luc
6 mars 2023
Luc
Séjour de 6 nuits en février 2023
Réponse de Management Team le 10 mars 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
2/10 Horrible
Annakarin
23 févr. 2023
Annakarin
Séjour de 4 nuits en février 2023
Réponse de Mossy le 28 févr. 2023
Dear Annakarin , Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that our guests always received service standard so we already contact the agency to refund the remain night of accommodation to your account as we are always aim to offer to our guests satisfaction In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
2/10 Horrible
Muhammed
29 janv. 2023
Muhammed
Séjour de 1 nuit en janvier 2023
10/10 Excellent
Ivica
25 janv. 2023
Ivica
Séjour de 2 nuits en janvier 2023
Réponse de Management Team le 30 janv. 2023
Dear Ivica, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Hoon
25 janv. 2023
Hoon
Séjour de 1 nuit en janvier 2023
Réponse de Management Team le 30 janv. 2023
Dear Hoon, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Kitanya, New Rochelle
22 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean & well maintained. It's centrally located. It's about 10-15 min walk to Old Town. The food at the hotel from the cafe/restaurant is delicious and reasonably priced. I enjoyed my stay and would stay again.
Kitanya
Réponse de Looktan le 24 janv. 2023
Dear Kitanya, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Whitney
16 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Whitney
Réponse de Management Team le 10 mars 2023
Dear Whitney, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
10/10 Excellent
Andrew
13 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night in Phuket city
Great location, super views, lovely staff plus comfortable clean room
Andrew
Séjour de 1 nuit en janvier 2023
Réponse de Management Team le 14 janv. 2023
Dear Andrew, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Ger
Voyage en couple
5 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very good organized taxi for me to airport
Helped my friend to their room when they drank too much
See you again!
Ger
Réponse de Looktan le 6 janv. 2023
Dear Gerard, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
8/10 Bien
Abhishek
3 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, good view from top floor; but it's a bit old and out-dated (the Courtyard by Marriott next door is much more modern and new). Convenient for family stay.
Abhishek
Réponse de Management Team le 6 janv. 2023
Dear Abhishek, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team
10/10 Excellent
Bernadette, Osoyoos
Voyage en couple
30 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place felt nice to be in. Great atmosphere. The gym is the best I have ever seen in a hotel. The pool area is great. Close to old town area for interesting restaurants.
Bernadette
Réponse de Mossy le 2 déc. 2022
Dear Bernadette, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 Excellent
Rita
Voyage en couple
25 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
5* rating to hotel and the staff
Rita
Séjour de 9 nuits en novembre 2022
Réponse de Looktan le 28 nov. 2022
Dear Rita, Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Best regards,
10/10 Excellent
Lim
Voyage en groupe
7 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lim
Séjour de 6 nuits en septembre 2022
Réponse de Mossy le 25 oct. 2022
Dear Lim, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards,Management Team
8/10 Bien
Eng Choon
Voyage en famille avec de jeunes enfants
9 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite surroundings and near to Phuket Old Town.
Eng Choon
Séjour de 2 nuits en septembre 2022
Réponse de Looktan le 10 sept. 2022
Dear Eng Choon , Thank you for taking time to share with us your experience at our hotel. We are pleased to see that you had enjoyed stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to Royal Phuket City Hotel. Sincerely, Management Team