Sonesta Hotel-accommodaties in Phoenix

'Good location near Mill Ave. Rooms were okay, nothing special.'

'I really liked the suites; they were spotless and very nice. Above all, the person working at the front desk, Alison, was exceptional. I made a mistake with the date when I made the reservation, and Alison went all out to help me fix the Issue. However, Expedia made it very difficult and problematic to get the money to Sonesta. I took at least one hour for Expedia to get their act together so I could get into my room. I demanded a copy of my driver's licence, which Alison had to take a photo of...