I do not often write reviews but in this case I could not stop myself. We had no hot water for 1 night and 1 day out of our 2 nights stay . Despite complaining to reception, there was no one who came to check, fix or follow up. We literally had to do a cold shower. This hotel claims to have air conditioner but doesn't even have forced air circulation in rooms which they told us is on. We had to open the sole window to let the air circulate a little. The night time reception is very rude and doesn't help or respond to issues, however the day time reception gentleman was really helpful to help us change the rooms, fix the safe deposit locker, answer our questions, help keep our food in a common fridge and microwave because there is no fridge in the room. Lastly the rooms are very small. We stayed as a couple with luggage so could not open the luggage properly. Elevator is really small too. So the only positives from the stay was the day time reception gentleman and th paid hot breakfast. However, I think it is important to provide hot/warm water, air circulation, and fix the reported issues.