Kastelen in Parco dei Castelli Romani

'Mario was one of the most welcoming and hospitable hosts I’ve ever had. Communication was timely, polite and helpful. My flight arrived early and Mario and his team were able to have the room ready before the standard check in time. He provided helpful tips throughout my stay and helped arrange a taxi back to the airport as well. While I was visiting I felt like I was coming home. Thank you Mario and team'

'The location of this property is truly its best feature. It is situated in a fantastic spot within the village and offers a particularly beautiful view. Unfortunately, the state of the house itself was a major disappointment.Upon arrival, we found the house in an unacceptable condition. The overall cleanliness was very poor: the bins had not been emptied, there were stains on the toilets, hairs were found throughout the house, and the floors were filthy. Even the kitchen was neglected, with a...

'Everything ok. '

'The staff is very friendly an helpfull; breakfast wonderfull and the location super; this was the 3rd time in a year I stayed at Hotel Smeraldo and will definitely come back.'

'Close to the train station; great breakfast The staff was very friendly and helpful!'

'Uitgebreid menu. Mooie nette kamers, vriendelijk personeel, gratis shuttlebus '

'Alles tip top in orde, locatie 15min van metro.'

'Zeer goede locatie en professionele houding van personeel. Heerlijk restaurant op het dakterras. Goede stille kamers .'