Hotels in de buurt van Parc du Roy d'Espagne (Marseille)

'<> We arrived at this hotel expecting a room on the first floor as advised, but were allocated a suite duplex on the second floor. While charming, it quickly became apparent this room wasn't suitable for our family. The narrow stairs and sloping ceilings on the top floor posed a genuine concern, the low headroom created a safety risk, particularly for taller guests. What could have been a frustrating experience turned into a masterclass in customer service. The hotel management responded...

'Facilement accessible, accès indépendant. Instructions claires, parking à 2 minutes.'

'Very nice place , unfortunately I couldn’t enjoy the swimming pool and spa as it was open only from 10am to 7pm and was there for business'

'Kamers zinder sleutel of kaart maar met een code. Deze werkte een paar keer niet, maar toen heel goed geholpen door de enorm vriendelijke receptionist Almani! Kleine maar functioneel ingerichte kamers, jammer dat er geen koelkast beschikbaar is. Mooi uitzicht vanop de bovenste verdieping. Prima (betalende) parking, minder goed gelegen voor wie het openbaar vervoer moet gebruiken. '

'An eclectic room, great service, secure property, centrally located.'

'De twee bedden waren goed. De slaapbank was oud en kraakte hard. In de keuken was wel alles voor een simpele maaltijd te maken. De vaatwasser waste niet goed schoon. '

'Room was a bit dirty, especially the bathroom. staff is very nice '

'Kamer was prima. Mooi uitzicht. Douchestraal was erg zacht. '

'Everything was great '

'Breakfast was very limited. Dinner was very disappointing & overpriced. Room wasn't clean upon arrival. Room wasn't made up during stay. Requests weren't replied.'

'H'

'This property lacks staff, which makes unexpected situations difficult to resolve. For example, it has a lovely rear garden for guests' use. However, access to it is through a door which is locked or unlocked as guests remember. I was locked outside, by an inattentive hotel staff member no less, who locked the door from the interior without checking to see if anyone was outside. I was trapped in the garden for 45 minutes until another guest happened to come downstairs, saw me, and unlocked...

'Beds are to small for2 adults.'

'Great location, easy check in and out'

'Hotel in centrum aan drukke Avenue, vlakbij Metrostation & Supermarkt. Kamer met rustige ligging aan achterkant is wat sleets en wellicht aan vernieuwing toe. Eén helft van bed heeft een slap doorgezakt matras. Bij aankomst in kamer melding gemaakt van een vieze vlek op het dekbed. Dekbed is daarna vervangen door een schoon exemplaar. Personeel is overigens vriendelijk en behulpzaam !'

'Aucune insonorisation. Couloir, rue : sommeil compliqué'