10/10 Excellent
Voyageur vérifié
19 oct. 2023
Les points forts : Propreté
Griswold adventure
Grand Panama was beautiful however we had a problem the refrigerator leaked and my wife didn’t see the water on the tile floor slipped and fell hit her head. Stayed nauseated so we left midway through reservation. Went to ER after arriving home since she was still nauseated and found the fall had caused a concussion. I requested a refund for the remaining 2 and 1/2 days or a credit for another time but was refused Property manager was quoted as saying there wasn’t anything wrong with refrigerator however he didn’t realize that we were still there when Mike from maintenance came in and found the refrig line blocked took out the two drawers and emptied the water out of them and the bottom of the frig. I expect more out of managers than falsifying reports. Ruined what started off as a great Anniversary weekend. Spent actual Anniversary in the ER
Voyageur vérifié
Séjour de 4 nuits en octobre 2023