2/10 Horrible
Donna O.
11 oct. 2025
Les points faibles : Propreté
Less than 24 hours of us leaving from Tennessee I received a phone call saying we couldn’t stay in that room that had been booked and paid for for 3 months due to a mouse being trapped inside the closet. I personally don’t believe this because I requested some kind of compensation due to the large pool and mushroom being down due to construction. Was told it should have been completed but after reading some of the reviews, it was down and another person was upset about it and not being told until they arrived. I actually received an email to a Mr Fair stating the large pool was closed, nothing to me until I requested names and advised them I received someone else’s email. After discussing with family, they agreed it was okay to stay. Then a few weeks later I received a message the cable company would need in our room on a Tuesday of our stay but none of us would need to be there. Never would I leave our personal belongings to some strangers. Then the mouse issue and we’re not worried about one mouse. So last minute, I got a condo with The Wharf or The Lakewood Wharf. This will never happen to me and my family again. This was their Christmas gift and first time seeing the ocean. Never again.
Donna O.
Séjour de 7 nuits en octobre 2025