8/10 Bien
Whitney S.
18 oct. 2025
Les points forts : Propreté
Overall the stay was fine. Nothing bad to say about the actual room. The resort combined with the property management company made me drop it a star. While the actual condo is not a new build and has seen some weathering (hard to open doors, shower door was broken, bathtub plugs missing,broken drawers in fridge, and rust) it wasnt bad. The communication from property management was copy paste. They were clearly not in sync with the resort staff. The property management company emails are unclear as they say above is your door code but don't provide it then say it will be delivered later. They also do a 4pm checkin time but fail to mention to register at the desk with the resort anytime after 730am because they close at 4pm. So we almost missed being able to register plus we missed out on a whole day we could've been utilizing the resort amenities- even though it was few. The resort was awful however. Signs everywhere saying times for their bars and restaurants but failed to mentioned on both listing and in the building these amenities are not available even during fall break - OCT. We did make it to riptides for "dinner" but the restaurant is only open 11-5 which I feel is absolutely ridiculous to close right at dinner with no other restaurant options. Staff was also rude and bartender spent most time on his phone. Water in pools says heated but was sponsored by Elsa. Algae in the beach was horrid and too many resort chairs put out you can't get a spot unless you pay for it.
Whitney S.
Séjour de 4 nuits en octobre 2025
