Hôtel près de Palace Arts Center (Dallas)

« Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

« bel environnement, conviviale service 5 étoiles tres non choix de restaurant. »

« What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

« Nice room »

« Nous avons passé un agréable séjour en famille ! Super avec des enfants bien sûr ! La chambre était spacieuse, propre et calme ! Après c'est quand même très cher sans avoir la restauration incluse ni les casiers à la piscine ! Manque un peu de propreté à la piscine où tout le monde rentre avec des chaussures et des vêtements et même de la nourriture de partout. »

« I had a very nice stay. Clean room and breakfast was tasty. »

« La chambre était propre, le linge de toilette renouvelé chaque jour. Petit frigo bien pratique. Personnel serviable et souriant. Parking gratuit et des places sont toujours disponibles. Petit déjeuner basique mais solide pour passer la journée si nécessaire. »

« My absolute favorite hotel in DFW »

« Excellent hôtel proche de l'aéroport. »

« Nice hotel. Not happy they charged me $10 a day to park. It’s not a garage or covered parking. »

« Good breakfast, clean and well-maintained facility. »

« I didn’t like that the pool wasn’t open . I didn’t like my room was clean after the 4th day. I didn’t like that I was charged for parking on property parking spot. »

« Very friendly and helpful staff »

« The entire establishment was very clean and staff helpful. »

« Loved the facilities and hotel. Very quiet and convenient. Our keys never worked either a card and digital key. We went multiple times to ask for keys and got replacements. On Sat. night, late, approx. 1 am, we needed new keys again and had to wait over 25 min. at the front desk for an employee. We even knowing on the office for behind the main desk. The day we left, our key didn't work and the employee had to walk me to the room as the check out had been processed at 9 am when the...

« What a pleasant surprise!! Beautiful hotel from the lobby, restaurants and most importantly the rooms. I was thrilled with service and restaurants as well as housekeeping. I would stay there again in a minute. Best place we have stayed this whole year!! »