4/10
VRBO unit was poor at best. The parking situation was unclear. We stayed in Unit 8 and there was a parking spot marked with an 8 in the alley which led me to believe that was the parking spot. But we were later told by the neighbors that we parked in their spot and that we should park on the street so we moved the car. What made our stay worse was that a member of our group walked around barefoot in the unit, under the assumption it was cleaned, and she stepped on a piece of glass which puncture her foot. She bled around the floor until we were able to pull the shard of glass out. After this occurrence we all felt unsafe taking off our shoes and walked around with shoes on. When going through the kitchen we also noticed what seemed to be insecticide next to the cooking tools so we opted to eat out instead of cook. The rental management company later contacted us multiple times very concerned about improper parking spot when we tried to notify them of the blood on the floor and potentially more glass. They glazed over the accident and just told us that we were inside the homes and most likely the ones who dropped or broke something with glass, trying to absolve themselves of any fault or responsibility in this matter. VRBO has been contacted and we are still awaiting a response. We were told the unit was cleaned and clearly that wasnât the case with the rusty bathroom, dust on the bedroom dressers, dirty mirrors, and glass shards.
Chris D.
Séjour de 2 nuits en juillet 2025