10/10 Excellent
Cheong C.
9 juil. 2025
Les points forts : Propreté
my recommendations
I have rated you 5-star. Yet there is something you could do better.1. you should provide a map showing the location of your property and also give the direction instruction from Oakhurst. Since your property is located in the remote mountain area relatively far from Oakhurst (6 minutes drive), such a map is necessary.2. your instruction to open the door is far from satisfactory. First you said that the key-box is outside the house. We spend more than 20 minutes searching for it outside the house, which is located near the car park at least 30 yards away from the house. Worse still the code to open the key-box you gave us was wrong! I have to call you (luckily you respond) to get the correct code.Just imagine if I arrived after dark, the place had no public lighting, wandering in the dark in mountainous terrain for 6 minutes uncertain about the exact location. Then have difficult in locating the key-box, finally found the key-box but found that the code did not work. How frustrated, worried and afraid I would be.I dare claimed myself a seasoned traveler. I have tried all sorts of hotels, motels, resorts and vacation rentals. My experience is that if I rent a airbnb or similar, I have to make sure that I arrived in broad day light. If not, I'll stay in a hotel or motel for the simple reason that I mentioned above: difficulty in locating the property and uncertainty in unlocking the door. If you can address these two problems, then your business will certainly grow.
Cheong C.
Séjour de 3 nuits en juillet 2025