Chalets in Nozawaonsen

'施設はきれい。スタッフが荷物持ってくれたり、客室で説明してくれたり対応が丁寧。ロビーに行くと必ずスタッフがいてすぐ対応してくれる。 夕食は地のものを多く使った手の込んだ前菜から始まってどれも旨い。特に台の物の信州牛の鉄板焼きはとろける旨さ。 ナイトツアーで蛍と星空観察に連れて行ってくれてとてもよかった。 広縁と内湯がない部屋だったけど、使わないから問題ない。'

'大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。'

'部屋の清掃は行き届いていた。ただし要注意はホテル周辺地域。駅から近いが飲食店が少ない。あるとしても割高。'

'The on site Onsen natural baths, being able to choose either a private Onsen or alternative public baths, in the hotel. The private baths meant we could have the bath space to ourselves and wear a cosi! We were provided lovely fresh linen traditional robes, towels and footwear, fantastic traditional experience staying in this traditional Japanese accommodation, family run, with everyone being super helpful and friendly. Free coffee machine in reception. Why stay in a concrete tower block when...

'While this is an older hotel, it is clean, things are in working order, and rather charming and unique. For example, I had a large room with a small patio that offered a beautiful view of the city. It’s in a quaint quiet town with gorgeous views of the mountains surrounding the town. I appreciated the thoughtful touch of hot green tea. The thermos amazingly kept the water hot even till the next morning. Because I went during « low » season in May, I was able to enjoy the onsen to myself ! The...

'The front desk agents were super kind and helpful. They both spoke English. We needed that. Bountiful and delicious dinner and breakfast buffets were included. Our room was amazingly well appointed and large. The king bed was beyond adequate. It was two full sized beds bound together. We hope to return to this property some day.'