Vind je ideale hotel in New Salem

'Everything about the hotel is great.'

'The best way to describe is tired and worn. While it looks fine it is under the normal level of à la Quinta. Mattress was terrible not a good night of rest. Had a fire alarm at 6am ish and no announcements from staff no one at front desk after fire trucks left. Spend an extra $25 n go somewhere else'

'Room was very clean and loved the rustic country decor. Fire place and jetted tub worked perfectly. '

'Great for a quick stay while passing through!'

'Clean rooms, quiet, quaint & lovely setting on the Quaboag River. '

'Awesome stay everything was clean beautiful piece of history. I would strongly recommend it to anyone.'

'We stay here when visiting our grandson and family. Always enjoy knowing HIE will be very good.'

'Nice staff need better breakfast '

'I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!'

'good breakfast, good parking, close to things to do'

'Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. '

'Great stay '

'The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

'Breakfast was excellent; room was very clean; parking was free. The staff were personable and helpful. The casino and restaurants were a short walk. Will definitely stay there again.'