We had a good time overall. The hotel is nice and met our expectations for the price â clean room, comfortable beds, and good service.
However, two things really affected our experience. First, the construction noise. We live in Miami and came to Naples to relax, but every morning around 8:00 a.m., loud banging and machinery started right above our room. We were in room 807, and it felt like a full renovation was happening upstairs. Even on the weekend, it didnât stop. We called the front desk and were told it was scheduled work. We understand that maintenance is needed, but guests should be informed about construction before booking.
Second, the beach shower was broken. This was a big deal for me, as I like spending the day at the beach but need a way to rinse off the sand before heading back. I asked a staff member, and he said it had been out of service. I also reported it to the front desk, but it wasnât fixed during our stay. For a hotel that charges resort fees, things like a working beach shower should be maintained.
We still enjoyed the pool and made the best of our trip, but these issues definitely took away from what could have been a more relaxing experience.
