6/10 Satisfaisant
Don
Voyage en couple
26 mai 2024
Les points forts : Propreté et personnel et service
Hotel is beautiful well kept, perfectly clean and in a perfect location. Here are the items that kept us giving a higher score:
1-Not a single drawer to be found in the room.
2-The armoire has a broken roller guide on the left door so it does not open or close properly.
3-The HVAC unit in the room would not function correctly nor comfortably regulate room temperature. So we opened the windows at night to have a tolerable sleeping temperature and that subjected us to late night guest and street noises.
4-The trash collection bins are apparently just outside our (open) windows and our daily (much too early) wake up call was the sanitation collection trucks. --every day--
5- The fridge contained items leftover from previous guests. It had not been serviced. And fee based items were missing (water and sunscreen) from our room basket. We brought this to the attention of the hotel and we're not charged for them. (Thank you)
6- Bathroom details. Again no shelf in the shower for shaving supplies or any toiletry items. Also when the room had been serviced no one noticed we had no shower gel. The bottle was empty. We were given a replacement but it was not installed, and as there are no shelves, we had no place to keep the shower gel but on the shower floor. Also ...No place to store or hang wet washcloths. Not nearly enough hooks or racks for damp towels. I know the goal of minimalism in design thinks of these as too fussy but guest comfort does require a place to hang a few
Don
Séjour de 3 nuits en mai 2024