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If you check in at the Hotiday Room Collection - Napoli Sant'Arcangelo, you will be greeted by a very friendly and kind staff member. As you are checking in, you will be presented with an unfriendly list of rules/demands made by the hotel. “Don’t eat or take food into your room . . . this is a hotel, not a residence.” Then, if you are unfortunate, you will go to your room and find tons of little ants crawling all over the floor. The kind staff member will come up to your room, spray the ants, and mop them up. Of course, she won’t be able to remove all of them, and you will use the spray periodically throughout the evening. You will also notice flickering lights in the bathroom and the main room, as well as a sink that does not drain properly. As you check out, you will be greeted by a friendly staff member, but you will come to the conclusion that the Hotiday management just doesn’t care about their guests. Too bad, because Napoli is an amazingly vibrant little town full of passion and character. Be better Hotiday Room Collection . . . Be better!

De kamers zijn uitstekend, er is geen lift en wij zaten op de 3e etage bovendien stond de schoonmaak wagen permanent naast onze voordeur, dat hoort niet! Het eten is royaal maar geen bijzondere keuken, hoewel hun roerei heel goed is. Hun wijnen zijn matig, het bier is wel goed. De zwembaden waren fantastisch, een kleiner en een enorm zwembad. Er is aan de buitenkant wel het nodige achterstallig onderhoud. Tot slot, de ligging is prachtig.