Hôtel près de Mercy Medical Center West Lakes (Des Moines)

« The food was very good. »

« Très bien situé et chambres spacieuses »

« Conveniently located just off I80 and conveniently located close to the mall where you will find a variety of restaurants and shops. This property is very popular so it would behoove travelers to make plans to stay here well in advance. »

« Breakfast was good.Room was clean. Parking was free. Only one elevator was working, delay with being checked in, hot tub jets were not working, pool was murky, the gym had broken equipment, ice vending machines were out of order, clean up crew were working after 5 pm while new guest were checking in, and staff didn't seem attentive. »

« The room was not as clean as I would've expected. The bathroom had a handful of hair in the shower and the grout needs replaced. There was a mystery stain on the stairs and crumbs on the couch. And I woke up to the TV glitching like crazy. The staff checked me in, but nothing particularly special about that. Not very satisfying considering the price. »

« Average. »

« Clean hotel, no weird smells! Indoor pool was well maintained and hot tub was clean. Late pool hours was great for us too since we checked in so late! Hotel provides towels too! Breakfast was good. Nice location. »

« Friendly staff, very clean room. Could not get alarm clock to work. »

« A bit older but everything worked. Rooms could have been a bit cleaner, breakfast and happy hour were great tho »

« No free breakfast! 7.50 charge nightly for parking! No hand soap or body lotion available 😡😡😡most hotels provide hand soap at the sink and body lotion. I’ve only ever paid to park in places like Las Vegas where parking is very limited- huge parking lots and only less than 10 cars parked »

« Situé non loin d'un arrêt de bus. (Attention : Pas de bus direct pour le centre ville) Chambres spacieuses et confortables. Salle de bains carrelée, parquet dans la chambre. Parties communes et hall d'accueil propres et bien éclairés avec une agréable décoration de Noël. Personnel aimable, accueillant et serviable. Petit déjeuner servi dès 6h, avec plats chauds, même si, conditions d"hygiène obligent, plus de toasts ni de gaufres. »

« Needs updating »

« Clean room, good breakfast and the on-site fitness area was decent as well. »

« I liked the kitchenette with a regular refrigerator so I could freeze my ice packs for my cooler. The room was clean and the bathroom was accessible for my husband who has mobility issues. The bed on the other hand is not what I would expect in a mobility accessible room. The bed needs to be a little higher and firmer to make it easier to get up from. Other than that it was a very nice room »

« Renovations are needed, especially in the bathroom. »

« H »

« Location »

« Our stay was great but what stood out the most was how friendly the staff was! »

« Wonderful place to stay »