Hôtel près de Mercy Medical Center West Lakes (Des Moines)

« Très bien situé et chambres spacieuses »

« Super clean, sleek modern room. Check-in was easy and we love the digital key available through the app. Zach, the bartender took great care of us. Delicious dinner as well. We will stay again! »

« Clean rooms but smaller than what I'm used to for a hampton. The staff could be more welcoming but then again I didn't have much interaction with them. The pool had no towels and the basket that had the dirty towels were overflowing. Would've been nice to have towels stocked for a weekend. »

« Elevator was broken and they couldn’t figure out to let people use the service elevator as well. Nothing but lines to wait for the one working elevator. »

« The breakfast was fresh, the rooms were nice but we did have a few ants in our bathroom. »

« CCF: clean, comfortable, friendly. »

« Provided everything we needed for a weekend stay »

« The staff here is always amazing. Helpful, friendly and professional. It is always clean. One treadmill does need to be repaired as it stops after a few minutes. The other one works and the pool is clean. »

« I arrived late and the desk lady was so nice and polite and helpful. The room was clean… The hotel is clean and it was so quiet. I got a good night sleep. I was a single traveler and tired so the check-in went smooth I highly recommend this hotel way above average I give it five star »

« Breakfast didn’t have much to offer, hot tub was full of ball players and pull out bed was filthy, couldn’t watch a movie with kids before bed because the internet kept coming in and out and no bath plug »

« Friendly Staff, Clean and Comfortable Place to Stay. Will stay there again, when in town! »

« They messed up our payment. Keep trying to charge our card when it was paid through Expedia .Some of the front desk person was rude and unprofessional the manager wasn’t any better. I’ve worked in hotels for a lot of years and never would I treat guest like that and mess someone’s payment up. »

« I checked in on Friday with my service dog. The staff was great. I was asked what floor and I suggested one closest to the ground. The hotel was very clean and stocked. My bed was very comfortable and I definitely will be back and I highly recommend »

« Renovations are needed, especially in the bathroom. »

« Rude »

« Room was not cleaned during our 3 day stay. They make you take out your own garbage at the end of your stay. There was no water or ice machine in the whole building. This is more of an apartment than a hotel. »

« Très agréable séjour nous avons aimé notre expérience »

« great stay. »

« One of the elevators was not working over the weekend we were there. The motel was very busy so several times we had to take the stairs to our 6th floor room! »