Hôtel près de Mercy Medical Center West Lakes (Des Moines)

« Très bien situé et chambres spacieuses »

« The breakfast was fresh, the rooms were nice but we did have a few ants in our bathroom. »

« Clean room and dgood breakfast »

« Provided everything we needed for a weekend stay »

« Typical breakfast, friendly staff, comfortable bed and very clean room. We had a good sleep! »

« Elevator was broken and they couldn’t figure out to let people use the service elevator as well. Nothing but lines to wait for the one working elevator. »

« Situé non loin d'un arrêt de bus. (Attention : Pas de bus direct pour le centre ville) Chambres spacieuses et confortables. Salle de bains carrelée, parquet dans la chambre. Parties communes et hall d'accueil propres et bien éclairés avec une agréable décoration de Noël. Personnel aimable, accueillant et serviable. Petit déjeuner servi dès 6h, avec plats chauds, même si, conditions d"hygiène obligent, plus de toasts ni de gaufres. »

« I arrived late and the desk lady was so nice and polite and helpful. The room was clean… The hotel is clean and it was so quiet. I got a good night sleep. I was a single traveler and tired so the check-in went smooth I highly recommend this hotel way above average I give it five star »

« Friendly Staff, Clean and Comfortable Place to Stay. Will stay there again, when in town! »

« Breakfast didn’t have much to offer, hot tub was full of ball players and pull out bed was filthy, couldn’t watch a movie with kids before bed because the internet kept coming in and out and no bath plug »

« They messed up our payment. Keep trying to charge our card when it was paid through Expedia .Some of the front desk person was rude and unprofessional the manager wasn’t any better. I’ve worked in hotels for a lot of years and never would I treat guest like that and mess someone’s payment up. »

« Okay to stay at but cleaning needs improved. Hair in the shower on the sides of tub and all over shower curtain, previous peoples toothpaste all over the faucet, makeup stains on the pillows. »

« Room was clean »

« Renovations are needed, especially in the bathroom. »

« Room was not cleaned during our 3 day stay. They make you take out your own garbage at the end of your stay. There was no water or ice machine in the whole building. This is more of an apartment than a hotel. »

« great stay. »

« Très agréable séjour nous avons aimé notre expérience »