Location de vacances de particulier à Matosinhos

« Nous avons aimé notre séjour, la terrasse est agréable et le format des pièces convient à une famille de 5. Le seul point négatif était l'odeur de la salle de bain lorsque nous utilisions le lavabo. Ça sentait les égouts. Toutefois, l'évier de la cuisine était correct. »

« Non-existent communication - no one is monitoring or managing this property posting. For a month, I attempted to get a response from the host (a third party called Hist Wise). On the day of my stay, I did not receive check-in instructions. I had to contact VRBO customer service to request a refund. Despite not staying there, the day before I would have checked out, I received check out instructions. »

« Nice property but not as good quality as expected. Quite pricey for a relatively basic property. No information pack regarding local area, restaurants, bins etc. TV doesn’t work, not all bedrooms have air conditioning. Area is quiet to traffic, but noisy dogs all hours. For info: sun only on terrace for a few hours a day. »

« This property is managed by a third-party company, not an individual host. We paid in full 8 months prior, but months later the company emailed claiming they hadn't received payment and we might lose our booking. VRBO couldn't help with the third-party transaction, and the company ignored our VRBO messages. It was eventually resolved via email, but very stressful.Oddly, as our stay approached and during our trip, they completely turned around, used the VRBO tool, and were highly responsive.Once...

« Disappointing Experience – Would Not RecommendI don’t enjoy leaving negative reviews, but from time to time it’s necessary to help others make informed decisions.When I booked this apartment, I asked the host about the lack of reviews. She told me it was a new listing, but that it was a beautiful place and I would love it. Unfortunately, that wasn’t my experience.Arrival Issues:Before arriving, I asked if the host offered driver services. She said no, but that we could take an Uber. We did, but...

« The location was good! Restaurants shopping ect. Getting in and out of the apartment was Very hard! 50 steps straight up! 4 flights to get up to the apartment!! No hand rails mold on the walls all the way up the stairs! Only one light working in the bathroom. Only one sheet provided for the couch downstairs. No pillows or blankets!! I was bitten by bugs sleeping there!! No hot water!! We contacted to management they said it takes over one hour to get hot water. I checked the hot water...