Je vakantie naar West-Macedonië

Wat een fijne plek en lieve eigenaresse en dames die je elke dag heel hartelijk ontvangen en behulpzaam zijn. Ontbijt was erg uitgebreid en heerlijk. S avonds een drankje en snack ook heerlijk. Nette kamer en super bed. Echt een aanrader.

A beautiful resort, with both, an amazing pool adjoining a beautiful seaside. Plenty of lounge area everywhere. Staff was ridiculously attentive and concerned about your stay. If I have to put anything adverse comments, its minor..... the gym is small, but theres one inside and outside (but only idiots like me work out on vacation); room safe had no instructions (but they came and programmed it for me); shower didn't have a shelf for amenities (but they came and installed it immediately)... did I mention the staff was attentive? lol. So there's really nothing at all to complain about. Perfect place to stay and have an amazing time in Cassandra. The city center is a mere 5 minute walk away. I will stay there again, no doubt.

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

The property is brand new and very well designed. We stayed in one of bigger tents with a small pool. The beds are soft but not too soft and the inside and the outside of the tent is cosy and comfortable. Due to a heatwave the temperatures were very high. I never appreciated an aircon until now. The crew is very kind and helpful. Kristof and Christina (I’m sorry if I don’t have any the names right) in particular. They really made an effort to handle our concerns about the outside light is on all night. Their kindness contributed to an unforgettable stay. The food is the best in the area. We’ve tried other places but nothing beats the restaurant or the beach club food. So if you don’t want to, you dont have to leave the premises to have a perfect day. And yes there is room for improvement. And but more privacy around the tents will be a plus. When the plants are fully grown that won’t be a problem. The outside light shining inside the tents adds a lot to the camping experience. For me it’s a bit too much for a good night rest. But the sleeping mask made a high difference, thank you once again for that. The food in the restaurant was really the best but the waiting time was incredibly long. Staff is very friendly and attentive but somehow the forget to bring the (extra ordered) drinks/dishes. And, If you like a cup of tea, be prepared to be disappointed. There are only two choices, black or green. And the black tea was sold out all week. So bring your own.