Vakantie en citytrip naar Servia-Velventos

Mükemmel konum, kahvaltı ve açık büfe akşam yemeği çok başarılı

Rent snyggt, strand och poolområde jättebra. Restaurang topnotch

The general rule is as always: you get what you pay for. To think that you will get to stay in a 5 star hotel for the price of this hotel, is unrealistic. How they received their 5 stars is a mystery but if you instead expect a 3-4 star hotel, you will have more accurate expectations. Its in the hotel’s interest to change their stars to 4 (or 3stars) because that would lower people’s expectations and they would get better reviews. Very friendly and helpful staff all over. Didn’t meet even one unfriendly member of staff. The first day we asked for more deck chairs, more pillows, a drying rack for the balcony and we got everything straight away. We also had a big lovely balcony with beautiful views. The a/c was ok and the room was in good temperature all week despite 35 or more degrees outside. We asked for another keycard and had the a/c running also when we weren’t in the room. I liked the booking system for the sunbeds. It was a bit confusing to start with but relaxing not having to get up early and put your towels to reserv beds like in a lot of places. The location in terms of getting to and from the airport was great, only took 20 mins and the hotel offered transport for €30 (cost €40 with taxi). The less great things would be that it’s a bit run down, cleaners knocking on the door at 8.30, not great storage for clothes, small room for being a ”family room”, not comfortable extra beds for kids. All in all it was good value for the money we paid.

Been there twice, in a relatively short period. First time there were hardly any guests, second time pretty full. In both cases staff is very helpful, very friendly. The resort biggest asset. Special compliments for the Front Office, wellness & restaurant(s) staff. The resort is definitely money worth, but not the mentioned 5 stars. For truly 5 star rating the building / rooms urgently need a proper update. We stayed in building 3, the rooms are nice & spacy but as said, very old. Toilet (plumbing), wall outlets, tiles, wifi, they all need some work.. My biggest point of criticism would be the Gym.. that is really a "no go", even unsafe to use the running machines. They should be replace at once. Woudl I come back again? Yes. Definitely money worth and I love the kindness of the people