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Beoordelingen van La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park

2.5 out of 5
La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park
1320 Newbury Rd, Thousand Oaks, CA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 294 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 262 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 169 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 148 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 127 van 1000 beoordelingen" "

7,0/10

Netheid

8,0/10

Personeel en service

6,8/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Angelina

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is very old. Badly maintained. The furniture inside is old and deteriorating. The chair in the room was dirty. I wouldn’t even sit on it I didn’t even put my belongings on it. Breakfast looked disgusting. It must be the worse quality food ever Inspite of all that I think the maids did their best to keep it clean. Management needs to step up and fix up the inside and outside. The steps were dirty La Quinta used to have a good reputation now they re almost on the same level as motel 6
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Todd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
in a good neighborhood
3 nachten verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 25 mei 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 24 mei 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

2/10 – Ontzettend slecht

Stephanie

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was very old, dirty and stinks! There’s stains on the walls, beds and bathrooms. In the night, someone tried to break into our room. The area is unsafe!
2 nachten verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 22 mei 2024
Thank you for your feedback! We are saddened to hear that your stay with us was not a comfortable one.Rest assured we are taking the appropriate measures to prevent any future occurrences. We hope to better serve you in the future. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

4/10 – Matig

Rosa

Zakenreiziger, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smelled bad, the carpet was dirty, there was no soap at the sink, the TV did not work, the toilet made noise through the night.
1 nacht verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 22 mei 2024
Thank you for your feedback! We are saddened to hear that there were issues with your room upon check in. Rest assured we are taking the appropriate measures to prevent any future occurrences. We hope to better serve you in the future. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

8/10 – Goed

Rajesh

1 nacht verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 22 mei 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Definitely will be staying here again
2 nachten verbleven in april 2024
Reactie van Front Desk op 17 mei 2024
Hi there, Thank you so much for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! We are very happy you enjoyed your stay here and we hope to see you again soon!

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It was a pleasant stay, the staff was helpful, and the room was nice.
1 nacht verbleven in mei 2024
Reactie van Coco, Front Desk Supervisor op 16 mei 2024
Thank you for your feedback! We are pleased your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

6/10 – Redelijk

Henry

7 nachten verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 16 mei 2024
Thank you for your feedback! We are pleased your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

2/10 – Ontzettend slecht

Kassandra

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We pre-schedule a late check in and when arriving to the property, doors were locked and there was no staff to check us in making us wait outside with 3 kids under age of 5. Then had to switch rooms 3 times due to each room smelling like urine and a locker room gym B.O. smell. Straight terrible, not a kid friendly place to stay with your kids.
5 nachten verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 5 mei 2024
Thank you for your feedback. We are saddened to hear that there was an issue upon check-in and then proceeded to have issues in the guest rooms. We deeply apologize, rest assured we are taking the appropriate measures to prevent any future occurrences. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

2/10 – Ontzettend slecht

Arlyn

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Shower water not hot, room is small, ice machine broken.
2 nachten verbleven in april 2024
Reactie van Front Desk op 3 mei 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

8/10 – Goed

Khoa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The AC or heater noise is a loud noise and runs every two minutes. I turned it off to sleep in a quiet environment.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Cynthia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only issues I had were the first room I was given, had no hot water in the shower. That issue was promptly addressed.
9 nachten verbleven in april 2024
Reactie van Front Desk op 26 apr 2024
Hi there, Thank you so much for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! We are very happy you had also enjoyed your stay while being here with us too! We hope to see you again soon!La Quinta Inn and Suites, Thousand Oaks

10/10 – Uitstekend

Irene

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay
1 nacht verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 23 apr 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

10/10 – Uitstekend

Swan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Front Desk op 24 apr 2024
Good evening, We are very pleased you had enjoyed your stay here with us at the La Quinta Inn and Suites in Thousand Oaks! We hope to see you again soon!Best, La Quinta Inn and Suites, Thousand Oaks

4/10 – Matig

Eduardo

1 nacht verbleven in maart 2024
Reactie van Front Desk op 11 mei 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues with the room you were assigned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

6/10 – Redelijk

Fernando

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice. Rooms a bit outdated.
4 nachten verbleven in april 2024
Reactie van Front Desk op 21 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be to your fullest satisfaction! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

4/10 – Matig

Alfredo

Zakenreiziger, Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
I checked in late and was tired. I went to my room and as soon as I walked in the room, there was a strong odor of cigarettes. I tried to go to sleep, but could not sleep because of how strong the smell was. There were signs that said non-smoking room. I went to the front desk the following morning to tell them about the room. The woman at the front tried to give me a different room, but that was just as bad. I ended up staying in the same room. I went to the store and bought some febreeze spray to try and block the smell. It didn't help. WHen I left all my clothes had a strong cigarette smell. I was very disappointed.
2 nachten verbleven in april 2024
Reactie van Front Desk op 19 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

2/10 – Ontzettend slecht

Jennie

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
The worse stay ever. Our room smelt like car urine, there were coffee grounds under the lamp on the floor, and our King bed sat on top of 2 soiled twin box springs! We complained, they did NOTHING and I also emailed Corporate and they did NOTHING and didn't care.
3 nachten verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 18 apr 2024
Thank you for your feedback. We are saddened to hear that your stay with us not a comfortable one, please rest assured we are taking the appropriate measures to prevent any future occurrences. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

2/10 – Ontzettend slecht

Ellen

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bed was like skeeping on a rock as where the pillows. Water pressure was bad in the shower was low. Mice wondering around in corriders outside the 3rd floor corridor. No ammenities in bathroom. Lights had to be plugged in after having to move them bed. Breakfast was ok. Wont go tgere again as the whole place need a major fix. Elevator worked badlyshiwr
3 nachten verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

2/10 – Ontzettend slecht

Jacqueline

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First room smelled like cat urine, and then the roomed they moved us to had roaches.
2 nachten verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

6/10 – Redelijk

Marco

Reisde met familie
Positief: Personeel en service
Schon etwas älter
1 nacht verbleven in april 2024
Reactie van Front Desk op 16 apr 2024
Dear Marco, Thank you again for staying here with us at the La Quinta Inn and Suites in Thousand Oaks. We are pleased you found the majority of your stay to your liking. We appreciate your feedback and we hope to see you again soon! Best, La Quinta Inn and Suites, Thousand Oaks

10/10 – Uitstekend

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and friendly staff!
1 nacht verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 12 apr 2024
Thank you for your feedback! We are pleased to hear that you found staff to be great and friendly. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

6/10 – Redelijk

enric

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hotel instalaciones y servicios antiguos, habitacion correcta pero no de buen recuerdo
1 nacht verbleven in april 2024
Reactie van Front Desk op 10 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

2/10 – Ontzettend slecht

Yichang

Reisde met partner
Shower water is so small which is hard to wash your hair and only warm water. Breakfast is included but really not a good one. The heater/air condition is so loud that wake you up every time it pumped. Not recommend!
1 nacht verbleven in april 2024
Reactie van Front Desk op 10 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

8/10 – Goed

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 9 apr 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

6/10 – Redelijk

Amyn, Prior Lake

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Coco, Front Desk Supervisor op 4 apr 2024
Thank you for your feedback. We are saddened to hear that your stay with us was not a comfortable one. Please, rest assured we are taking the appropriate measures to prevent any future occurrences. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

2/10 – Ontzettend slecht

Kenal

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is really run down, very unhygienic, dirty and disgusting, I would not recommend if you’re looking for a clean place for your stay
5 nachten verbleven in maart 2024
Reactie van Front Desk op 2 apr 2024
Hi there, We do apologize that your stay here with us at the La Quinta in Thousand Oaks wasn't to your fullest satisfaction. We'll be letting the rest of our team know about your response too. Thank you and we hope to see you again soon.

2/10 – Ontzettend slecht

Mitchell

2 nachten verbleven in maart 2024
Reactie van Front Desk op 19 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

2/10 – Ontzettend slecht

Suzette

Negatief: Netheid, staat van de accommodatie en faciliteiten
The shower was so gross it could not even be used
Reactie van Front Desk op 30 mrt 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

6/10 – Redelijk

Haley

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overall the stay was good. Had a lot of breakfast options and the room was big. My one complaint is that we stayed 6 nights and did not have anyone come to clean our room once, so no one came to take out the trash or replace our dirty towels. I had to go down and ask for fresh towels each time I needed.
6 nachten verbleven in maart 2024
Reactie van Front Desk op 26 mrt 2024
Hi there, I do apologize regarding some of the issues you had acquired while staying here with us at the La Quinta in Thousand Oaks. Please rest assured, I'll be letting our team know regarding these issues you had while staying. Thank you, and we hope to see you again soon!

6/10 – Redelijk

Ysidro

1 nacht verbleven in maart 2024
Reactie van Front Desk op 16 apr 2024
Dear Ysidro, Thank you again for staying here with us at the La Quinta Inn and Suites in Thousand Oaks. We are pleased you found the majority of your stay to your liking. We appreciate your feedback and we hope to see you again soon! Best, La Quinta Inn and Suites, Thousand Oaks

8/10 – Goed

Paul Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be to your fullest satisfaction! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

6/10 – Redelijk

Kailea

Reisde met familie en kleine kinderen
Positief: Personeel en service
The first room I was assigned was left open and smelled of weed. I was traveling with my young children so I had to request a new room. The front desk clerk was quick to help and change rooms for us. The new room was clean and the only issue was that the tv didn’t work. The rooms are a bit cramped with the bulky furniture, but if all you plan to do is sleep and leave the next day no big deal. The area is close to everything, and honestly it felt safer than other places I’ve stayed that are more populated like the mall area.
Reactie van Front Desk op 26 mrt 2024
Hi there, I do apologize regarding some of the issues you had acquired while staying here with us. Please rest assured, I'll be letting our team know regarding these issues you had. Thank you, and we hope to see you again soon here with us!

6/10 – Redelijk

Karen

Negatief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

10/10 – Uitstekend

Srikanth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was amazing.. decent hotel to stay and staff was awesome
1 nacht verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 19 mrt 2024
Thank you for your feedback! We are pleased to hear your stay with us was a comfortable one and that your enjoyed our breakfast! Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

6/10 – Redelijk

Luis

1 nacht verbleven in maart 2024
Reactie van Front Desk op 10 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

6/10 – Redelijk

Michael

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
Dear Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay wasn't to your fullest satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,La Quinta Inn and Suites, Thousand Oaks

10/10 – Uitstekend

Debby

1 nacht verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 9 apr 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

4/10 – Matig

Jeanine

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is not a hotel. Its a low budget motel. You must use outdoor steps to reach the upper floors. Breakfast was terrible. Lamps in my room didnt work and no one would come to address the issue. Snacks are ridiculously over priced ($3.50 for a snack sized bag of chips). My shoeer water never got warmer than room temperature. Fitness area was closed for repair.
8 nachten verbleven in februari 2024
Reactie van Coco, Front Desk Supervisor op 13 mrt 2024
Thank you for your feedback! We are saddened to hear that the elevator wasn't easier to locate and there were issues occuring in your room. Please rest assured we are taking the appropriate measures to ensure any future occurrences. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

10/10 – Uitstekend

Melissa

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is very nice and well kept, the rooms are nice and the blackout curtain works great.
1 nacht verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 10 mrt 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a pleasant one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

4/10 – Matig

LaDarrin

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Plumbing system was horrible toilet was constantly backed up. No gym, the amenities were poor! Other than that. It was a convenient stay!
3 nachten verbleven in maart 2024
Reactie van Front Desk op 10 mrt 2024
Hi there! Thank you for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! We apologize regarding some issues you had experienced while staying here with us. Please know I'll be bringing these concerns to my team immediately. Thank you again for staying here with us and we look forward to seeing you again soon!

8/10 – Goed

Carmen

Reisde met familie
Positief: Personeel en service, voorzieningen
It was clean, convenient, close to freeway but quiet. Close to dining options. Not in the best shape, needs remodeling
1 nacht verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 9 mrt 2024
Thank you for your feedback! We are pleased to hear your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
3 nachten verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 8 mrt 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a great one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!

4/10 – Matig

Donna

Zakenreiziger
Negatief: Netheid
Nothing that I really liked about this property. I went off what it said online and pictures and it is totally the opposite. Unfortunately I expected more out of La Quinta.
3 nachten verbleven in maart 2024
Reactie van Coco, Front Desk Supervisor op 6 mrt 2024
Thank you for your feedback! We are saddened to hear that your stay with us did not meet your expectations, rest assured we are taking the appropriate measures to prevent any future occurrences. Please allow us to better serve you in the future. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests.

6/10 – Redelijk

Anna

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very dated property - begs for a renovation. Encountered a number of issues - from Wifi to showers to leaky air conditioners but the staff was very friendly and gave us a small discount to our bill.
3 nachten verbleven in maart 2024
Reactie van Front Desk op 5 mrt 2024
Hi Anna, Thank you for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! I do apologize regarding some issues you had experienced while staying here with us. I'll be bringing these concerns to my team immediately. We hope to see you again soon!

6/10 – Redelijk

Michael

Positief: Personeel en service
Negatief: Netheid
I feel sorry for the staff people are too rough on them
1 nacht verbleven in december 2023
Reactie van Front Desk op 6 mrt 2024
Hi Michael, Thank you again for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! We do apologize regarding some of the concerns you had acquired while staying here with us, and I want you to know I'll be bringing these concerns to my management team immediately. We thank you again for staying here with us and we hope to see you again soon!

4/10 – Matig

Deborah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Upon arrival in the early a.m. hours, a disheveled older gentleman with his shirt unbuttoned to reveal his large belly was the person who checked me in. I thought he was a vagrant until he got behind the counter.
7 nachten verbleven in februari 2024
Reactie van Front Desk op 5 mrt 2024
Hi Deborah, Thank you for staying here with us at the La Quinta Inn and Suites in Thousand Oaks. I do apologize regarding these issues you had acquired while staying here with us, and I'll be bringing these issues to my team immediately. Thank you again for staying here with us!

8/10 – Goed

Jonathan, Hackensack

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We reported that one (1) of the bathrooms in our suite had a light that was out. While the person at the front desk immediately picked up the phone and presumably called maintenance, it was never addressed during our stay.
4 nachten verbleven in februari 2024
Reactie van Front Desk op 4 mrt 2024
Hi Jonathan and thank you for staying here with us at the La Quinta Inn and Suites in Thousand Oaks! I do apologize regarding the bathroom light in your room not being fixed while staying here with us, and please know I'll be addressing my team regarding this issue. We do hope to see you again soon!

10/10 – Uitstekend

sharriene, Riverside

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here many times great place to stay
2 nachten verbleven in februari 2024
Reactie van Coco, Front Desk Supervisor op 2 mrt 2024
Thank you for your feedback! We are pleased to hear that your stay with us was a comfortable one. Here at La Quinta inn and Suites in Thousand Oaks, we strive to give the best to our guests!