I booked a reservation under the impression of the photos they provide of their rooms and property...which as I learned, are completely different rooms at a completely different location. My room was disgusting and the area was unsafe for a single female. My room had a filthy tub which constantly ran water and made noise, it was also filled with some type of debris, and the lever was installed jammed into the floor. There was no phone to call the front office (which was located inside a convenience store,) and so to contact staff, you need to step outside into a dark alleyway parking lot amd walk to the store. My smoke detector was broken and hanging, ceiling was deterioting, wall tiles were falling off, no soap, no TV remote, outlets all overheated, and no bathroom doors, everything was totally exposed. When I walked to the office to mention the issues, I was told maintenance would be sent (waited 20 minutes, no one ever came.) I had asked, "what is maintenance going to do about no bathroom doors?" The staff said, "there's no bathroom doors in any of the rooms here or in this area, thats just how it is," (which is obviously untrue.) I then asked, "so if I had friends coming here to get ready for a night out, I'd have to leave my own room and wait outside if one of them needed the bathroom?" He just shrugged...so I showed him the photos of the bathroom doors advertised for their motel, and he stopped talking. Horrible experience, I have photos of everything.
