Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 632 van 1000 beoordelingen" "
10 - Uitstekend
632
Gastenscore: 8 - Goed. 238 van 1000 beoordelingen" "
8 - Goed
238
Gastenscore: 6 - Redelijk. 63 van 1000 beoordelingen" "
6 - Redelijk
63
Gastenscore: 4 - Matig. 31 van 1000 beoordelingen" "
4 - Matig
31
Gastenscore: 2 - Ontzettend slecht. 36 van 1000 beoordelingen" "
2 - Ontzettend slecht
36
9,2/10
Netheid
9,0/10
Personeel en service
8,6/10
Voorzieningen
9,2/10
Staat van de accommodatie en faciliteiten
9,0/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Samuel
Zakenreiziger
27 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy freeway access
Samuel
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 28 mei 2024
Dear Guest,We're pleased to hear that you found our hotel conveniently located with easy freeway access. Providing a convenient experience for our guests is important to us, and we're glad you appreciated this aspect of your stay. Thank you for sharing your feedback, and we hope to welcome you back in the future.Sincerely, Hotel Manager
10/10 – Uitstekend
ROBERTO
26 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
ROBERTO
1 nacht verbleven in mei 2024
Reactie van General Manager op 27 mei 2024
Dear ROBERTO,Thank you for your perfect rating! We're thrilled to hear that you had a great experience with us. If there's anything specific that stood out to you or any suggestions you have for us to make your next stay even better, please feel free to let us know. We look forward to welcoming you back!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Leo
Reisde met partner
25 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
place was clean and nice
Leo
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our place clean and nice during your stay. Providing a comfortable and clean environment for our guests is important to us, and we're glad we met your expectations. If there's anything else we can do to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.sincerarly,Hotel manger
10/10 – Uitstekend
Jacqueline
22 apr 2024
Jacqueline
1 nacht verbleven in april 2024
Reactie van General Manager op 12 mei 2024
Dear Jacqueline,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasureSincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
ERNEST
20 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ERNEST
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 14 mei 2024
Dear Ernest,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Hotel Manager
10/10 – Uitstekend
Marian
Reisde met huisdieren
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean property. Nice room. Great breakfast choices. I enjoyed my stay.
Marian
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Marian,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our property very clean, enjoyed your room, and appreciated the great breakfast choices. Providing a comfortable and enjoyable stay is our top priority, and we're delighted that we met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Karla
Reisde met familie
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good
Karla
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that everything met your expectations during your stay. Your satisfaction is important to us, and we're pleased that you had a positive experience. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager
6/10 – Redelijk
Myra
13 apr 2024
Positief: Netheid
Myra
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Myra,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations. We appreciate your honest review and will use it to make necessary improvements to enhance the experience for all our guests. If there's anything specific you'd like us to address, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely,Hotel Manager
10/10 – Uitstekend
Jacqueline
8 apr 2024
Jacqueline
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 29 apr 2024
Dear Jacqueline,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Karla IrahetaGeneral Manager
8/10 – Goed
Sara
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sara
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 10 apr 2024
Dear Sara,Thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience during your stay. If there's anything specific we can do to improve and make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely,Hotel Manager
10/10 – Uitstekend
Sean
8 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice for the price. Clean, high water pressure, very good breakfast and very happy and helpful staff. Seems to be a trend with BW plus from what ive seen
Sean
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience during your stay with us. Providing clean accommodations, excellent amenities, and helpful staff are our top priorities, and we're delighted that we could meet your expectations. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager
6/10 – Redelijk
Georgina
7 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
We stayed for one night, despite having to sign something to say we wouldn’t smoke in the room obviously someone had before as the room smelt awful. Also smelt as though smoke was coming through the air con system. Asked for a bottle opener at reception and apparently there wasn’t one at the property!
Georgina
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the unpleasant smell in your room and the lack of a bottle opener. Please know that this does not reflect our usual standards, and we will address these issues promptly to ensure a better experience for our guests in the future. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager
10/10 – Uitstekend
Krishnan
6 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean place. Big rooms. Good breakfast. Easy walk/drive to shopping.
Krishnan
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 11 apr 2024
Dear Guest,Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your stay with us, particularly our clean accommodations, spacious rooms, delicious breakfast, and convenient location near shopping areas. Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable visit in the future.Sincerely,Hotel Manager
8/10 – Goed
Pedro
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay.
Pedro
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Guest,We're glad to hear that you had a great stay with us! If you ever find yourself in the area again, we'd love to welcome you back for another wonderful experience.Sincerely,Hotel Manager
10/10 – Uitstekend
Blanca
Reisde met partner
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was nice and clean the receptionist was very nice and friendly
Blanca
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 30 mrt 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our hotel to be nice and clean. It's also wonderful to know that our receptionist provided friendly and welcoming service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We hope to welcome you back again soon for another enjoyable stay.Sincerely,Hotel Manager
10/10 – Uitstekend
violeta
Reisde met een groep
25 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly breakfast was very good
violeta
3 nachten verbleven in maart 2024
Reactie van Hotel Manager op 26 mrt 2024
Dear Guest,Thank you for your kind words about our friendly staff and delicious breakfast! We're thrilled to hear that you had a positive experience during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager
10/10 – Uitstekend
Cindy
Reisde met familie
25 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was very comfortable. My family enjoyed their stay.
Cindy
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 26 mrt 2024
Dear Guest,We're delighted to hear that you and your family had a comfortable and enjoyable stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations.Thank you for choosing our hotel, and we look forward to welcoming you all back for another wonderful stay in the future.Sincerely,Hotel Manager
10/10 – Uitstekend
Steven
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay. We'll stay there on our next trip.
Steven
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Steven,Thank you for the perfect rating and positive feedback! We're thrilled to hear that you enjoyed your stay with us and that you plan to return for your next trip. Providing a nice place for our guests to stay is our goal, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!Sincerely, Karla IrahetaGeneral Manager
4/10 – Matig
Dale, Rupert
Reisde met familie
11 mrt 2024
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel is on my vip list, says you get free bottle of wine, last 2 stays, I never received bottle of wine, do not offer if you are not going to give to vip. Hot to was not functioning at all. Should refund people if a perk like hot tub is not working.stayed a whole week and no hot tub. Will not stay here again even though I do like hotel
Dale
6 nachten verbleven in februari 2024
Reactie van General Manager op 12 mrt 2024
Dear Dale,We appreciate your loyalty and regret any disappointment caused by not receiving the promised perks during your recent stays. Our sincerest apologies for the inconvenience with the hot tub, and we understand the frustration this may have caused. We take your feedback seriously and will work diligently to address these issues, including ensuring that advertised perks are consistently provided to our VIP guests. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future, providing a more enjoyable and fulfilling experience. Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Michel
29 feb 2024
Michel
1 nacht verbleven in februari 2024
Reactie van Hotel manager op 2 mrt 2024
Dear Michel,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear that you had such an excellent experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at our hotel. We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Hotel Manager
10/10 – Uitstekend
Rose
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rose
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Rose,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
NICOLAS
22 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Limpia
NICOLAS
3 nachten verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Dear NICOLAS,Thank you for your positive rating! We're glad to hear that you found our hotel clean during your stay. Maintaining a clean environment for our guests is a top priority for us. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Antonya
Reisde met een groep
21 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Antonya
2 nachten verbleven in februari 2024
Reactie van Hotel manager op 21 feb 2024
Dear Antonya,Thank you for your positive review! We're thrilled to hear that you had a wonderful experience at our hotel. Our staff takes pride in providing excellent service, and we're glad they made your stay enjoyable. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Kirk, Oxnard
21 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about the hotel and the staff was wonderful.
Kirk
2 nachten verbleven in februari 2024
Reactie van Hotel manager op 21 feb 2024
Dear guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel. We strive to provide the best service possible, and we're glad that our staff met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Ginette, Sainte Julie
Reisde met partner
18 feb 2024
Positief: Netheid, personeel en service
Le lit est très confortable et la chambre qui nous ont donné est une suite
Merci
Ginette
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 19 feb 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found the bed very comfortable and enjoyed the suite we provided. Your comfort is our top priority, and we're thrilled that you had a pleasant stay with us. We appreciate your feedback and hope to welcome you back for another enjoyable experience soon.Sincerely,Hotel Manager
4/10 – Matig
Derek
Reisde met familie
4 feb 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The breakfast was good and the hotel would be nice if it was just cleaned. The couch and furniture in the reception area was stained and dirty. So was the couch in our room. They need to steam clean them. The matteress was very stiff and hard. it felt like no box spring but just plywood. Overall, I probably will not come back to the Best Western
Derek
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 feb 2024
Dear Derek,We apologize for the cleanliness issues you encountered during your stay, especially regarding the stained and dirty furniture in the reception area and your room. Providing a clean and comfortable environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback regarding the mattress comfort is also noted, and we will address this with our management team to ensure improvements are made. We understand your decision not to return, and we appreciate you bringing these matters to our attention. Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Jene
Zakenreiziger, Reisde met partner
2 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanest Best Western I've been to! Everything was clean, room, hallways, entry, etc which was nice.
Close to freeway for easy access but far enough to not hear the freeway noise. Stayed one night, only thing is the bed wasn't too comfortable but fine for a nights stay.
Jene
1 nacht verbleven in januari 2024
Reactie van General Manager op 3 feb 2024
Dear Jene,Thank you for your perfect rating and detailed feedback! We're thrilled to hear that you found our hotel to be the cleanest Best Western you've been to and that everything, from the room to the hallways and entry, met your expectations. We're also glad to know that our location provided easy access to the freeway without the noise. Your comments about the bed are duly noted, and we'll certainly look into ways to enhance the comfort for our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Michelle
31 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
Michelle
1 nacht verbleven in januari 2024
Reactie van General Manager op 31 jan 2024
Dear Michelle,Thank you for your perfect rating! We're delighted to hear that you found our hotel clean. Maintaining a clean environment is a top priority for us, and we're glad that it contributed to a positive experience during your stay. We look forward to welcoming you back for another great stay in the future!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Tanasha
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tanasha
1 nacht verbleven in januari 2024
Reactie van Hotel manager op 29 jan 2024
Dear Guest,Thank you for your fantastic 10 out of 10 rating! We're thrilled to know you had an excellent experience during your stay. Your positive feedback means a lot to us, and we look forward to hosting you again in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Hector
Reisde met partner
22 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very nice and comfortable it had a couch a sink it wasn’t to far from the ice machine by far a very home like feeling tons of space
Hector
1 nacht verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
Dear Hector,Thank you for the fantastic 5 out of 5 rating! We're delighted to hear that you found the room very nice and comfortable, with added amenities like a couch and sink. It's wonderful that you experienced a home-like feeling and appreciated the spaciousness. Your positive feedback is truly valued, and we look forward to providing you with more comfortable and enjoyable stays in the future. If there's anything specific you loved about your stay or any suggestions you have, please feel free to share. Thank you for choosing us!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Alejandro
Zakenreiziger
22 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Alejandro
1 nacht verbleven in januari 2024
Reactie van Hotel manager op 22 jan 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
6/10 – Redelijk
Facundo
Zakenreiziger
19 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked my room and the gym. The breakfast wasn't very good.
Facundo
2 nachten verbleven in januari 2024
Reactie van General Manager op 19 jan 2024
Dear Facundo,Thank you for your feedback and the 3 out of 5 rating. We're pleased you enjoyed your room and the gym. We apologize for any shortcomings in the breakfast; your comments will help us refine our offerings. We value your input and hope to have the opportunity to enhance your experience on your next visit.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Janice
12 jan 2024
Janice
3 nachten verbleven in januari 2024
Reactie van General Manager op 14 jan 2024
Dear Janice,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Loretta
Reisde met partner
6 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was clean, quiet, convenient and friendly
Loretta
2 nachten verbleven in januari 2024
Reactie van General Manager op 9 jan 2024
Dear Loretta,Thank you for the perfect rating and positive feedback! We're delighted to hear that you found the place clean, quiet, convenient, and friendly. If there's anything specific you appreciated or if there's anything we can do to make your future even better, please let us know. We appreciate your review and look forward to serving you again!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Blancs
4 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything !! Most definitely would stay again .. safe and near prison
Blancs
3 nachten verbleven in december 2023
Reactie van General Manager op 9 jan 2024
Dear Blancs,Thank you for the perfect rating and positive feedback! We're thrilled to hear that you enjoyed everything about your stay and felt safe. We appreciate your endorsement and look forward to welcoming you back on your next visit. If there's anything specific you like or if there's anything we can do to make your future even better, please let us know. We value your feedback!Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Katya
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will Return - Enjoyed Stay
Bathroom had hair on the floor, under the sink. The rest of the stay was very pleasant! The breakfast was amazing and delicious! Will stay there again!
Katya
3 nachten verbleven in december 2023
Reactie van Hotel manager op 3 jan 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the oversight with cleanliness in the bathroom, and we appreciate your understanding. We're delighted to hear that the rest of your stay was very pleasant, and you enjoyed the amazing and delicious breakfast. We look forward to welcoming you back for another enjoyable stay, and we'll strive to make it even better.Sincerely, Karla IrahetaGeneral Manager
8/10 – Goed
Ravi
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel at safe location, having good breakfast and comfort bed and pillows.
Ravi
1 nacht verbleven in december 2023
Reactie van Hotel manager op 3 jan 2024
Dear Guest,Thank you for your positive review! We're pleased to hear that you found our hotel to be very good, located in a safe area, with a satisfying breakfast, and comfortable beds and pillows. Your comfort and satisfaction are our priorities, and we appreciate your feedback. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Sally
Reisde met familie
28 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic stay as usual!! We love it here! 😃
Sally
3 nachten verbleven in december 2023
Reactie van General Manager op 28 dec 2023
Dear Sally,Thank you for your positive feedback! We are delighted to hear that you had a fantastic stay and that you love staying with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful experience in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Lisa
27 dec 2023
Lisa
4 nachten verbleven in december 2023
Reactie van General Manager op 17 jan 2024
Dear Lisa,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Karla IrahetaGeneral Manager
6/10 – Redelijk
Henry
27 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
It is a nice place. Clean and in good shape. However, beds are uncomfortable (old style, ultra firm) and they use some kind of disinfectant that smells terrible.
Henry
2 nachten verbleven in december 2023
Reactie van Hotel manager op 27 dec 2023
Dear Guest,Thank you for your feedback, and we're pleased to hear that you find our place clean and well-maintained. We apologize for any discomfort caused by the firmness of the beds and the odor of the disinfectant. Your comments are important to us, and we'll take them into consideration as we strive to improve our guests' experience.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
lisa
Reisde met partner
26 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice size and clean rooms. Breakfast was good and had plenty of choices. Would definitely stay there again
lisa
3 nachten verbleven in december 2023
Reactie van General Manager op 31 jan 2024
Dear Lisa,Thank you for your perfect rating and for your kind words about our hotel! We're thrilled to hear that you found our rooms nice-sized and clean, and that you enjoyed our breakfast offerings with plenty of choices. We appreciate your feedback and are delighted that you would choose to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay!Sincerely, Karla IrahetaGeneral Manager
4/10 – Matig
Kareen
24 dec 2023
Negatief: Personeel en service, comfort kamer
Kareen
1 nacht verbleven in december 2023
Reactie van General Manager op 26 dec 2023
Dear Kareen,Thanks for your stay, and I'm disappointed to see a 4-star rating out of 10. I apologize that we let you down. You don’t mention any specific failures you experienced, so I can’t comment further. I can tell you that we’re involved in a continuous improvement process and are working to make the hotel better than ever before. Perhaps the experience will be better for you if you give us another try in the future.Sincerely, Karla IrahetaGeneral Manager
4/10 – Matig
Arthur
Reisde met familie
22 dec 2023
Positief: Netheid
Negatief: Personeel en service
a new first! went to the room , opened the door and it was already occupied
Arthur
1 nacht verbleven in december 2023
Reactie van General Manager op 23 dec 2023
Dear Arthur,We sincerely apologize for the unsettling experience you had upon entering your room. We deeply regret any inconvenience caused. We will investigate this incident to ensure it doesn't happen again in the future. Your comfort and safety are our top priorities, and we appreciate your understanding. We hope to have the opportunity to make amends and provide you with a more positive experience in the future.Sincerely, Karla IrahetaGeneral Manager
2/10 – Ontzettend slecht
Kareen
20 dec 2023
Negatief: Personeel en service
They did not have maintenance for the heater and no housekeeper to bring extra blankets
Kareen
1 nacht verbleven in december 2023
Reactie van Karla Iraheta op 21 dec 2023
Dear Kareen,We apologize for the inconvenience you experienced with the heater and the lack of available housekeeping during your stay. Your comfort is important to us, and we regret that we fell short in addressing these concerns promptly. We appreciate your feedback, and we will take steps to ensure that maintenance and housekeeping services are readily available for our guests. If your travels bring you back to the area, we hope to have the opportunity to provide you with a much-improved experience.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Eddie
13 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eddie
1 nacht verbleven in oktober 2023
Reactie van General Manager op 14 dec 2023
Dear Eddie,It is greatly appreciated that you gave it a 10-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Monina
13 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this property, it’s quite, very clean and well maintained, easy access from 14 freeway and there’s a fast food across the way In and out and Wendy’s.
Monina
1 nacht verbleven in november 2023
Reactie van Hotel manager op 13 dec 2023
Dear Guest,Thank you so much for your positive feedback! We're thrilled to hear that you love our property and appreciate its quiet, clean, and well-maintained environment. It's great to know that our location is convenient for you, with easy access from the 14 freeway and nearby fast-food options. We value your patronage and look forward to providing you with excellent service during your future visits. If there's anything specific you enjoy or if you have any suggestions, feel free to share.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Gregory, Box Elder
Reisde met partner
27 nov 2023
Positief: Netheid, personeel en service en voorzieningen
Our room came with a bottle of wine. This was the first for me at a BW. There were 4 choices to chose from. We enjoyed the Sangaria.
Gregory
1 nacht verbleven in november 2023
Reactie van Hotel manager op 28 nov 2023
Dear Guest,We're thrilled to hear that you enjoyed the special touch of a complimentary bottle of wine in your room! It's great to know that our selection, especially the Sangria, added to your overall experience. If there's anything else you'd like to share or if you have additional feedback, please feel free to let us know. We hope to have the pleasure of hosting you again in the future.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
GAIL
Reisde met familie
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is great
GAIL
1 nacht verbleven in november 2023
Reactie van Hotel manager op 28 nov 2023
Dear Guest,Thank you for your kind words about our staff! We're delighted to hear that you had a positive experience with our team. Providing excellent service is our priority, and we appreciate your recognition. If there's anything specific you'd like to mention or if you have further feedback, feel free to share. We look forward to welcoming you back in the future.Sincerely, Karla IrahetaGeneral Manager
6/10 – Redelijk
Mardi
Reisde met een groep
27 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I reserved 2 rooms. One for me and one for my friends. The front desk would not let m friends check in without me being present. This made a big problem for me and my friends.
Mardi
1 nacht verbleven in november 2023
Reactie van Hotel manager op 28 nov 2023
Dear Guest,We sincerely apologize for any inconvenience caused during your check-in. Our intention is to provide a smooth and comfortable experience for all our guests, and it seems we fell short in this instance. We appreciate your feedback and will review our policies to see how we can enhance the check-in process for our guests. If there's anything else you'd like to discuss or if there's an opportunity to make it up to you in the future, please let us know.Sincerely, Karla IrahetaGeneral Manager
10/10 – Uitstekend
Phyllis
Reisde met familie en kleine kinderen
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location to freeways and family lived within a mile
Phyllis
1 nacht verbleven in november 2023
Reactie van Hotel manager op 28 nov 2023
Dear Guest,Thank you for choosing our hotel and for highlighting our convenient location. We're pleased to hear that our proximity to freeways and your family's residence added to the convenience of your stay. If there's anything else you'd like to share or if there's anything we can improve for your next visit, please let us know. We look forward to welcoming you back in the future.Sincerely, Karla IrahetaGeneral Manager