2/10 Horrible
Thomas
Voyage en couple
3 mars 2026
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Room was relatively clean, but neither the ceiling fan or fan light worked, nor did any lights in the Bathroom. We had to use our cell phone lights after dark to use the bathroom or take a shower. Went and advised staff and they advised it is an old hotel and things like this happen. They never offered to fix the lights or move us. What was worse was the strong smell of sewage coming up from the bathtub and faucets. It was awful and staff did not care. They offered to waive the resort fee and change our checkout time from 11AM to 1PM. We never got the resort fee back, only billed an additional +$35.00 to a credit card we left on file. Do not know why, we purchased nothing to the room. We have stayed there multiple times and sadly, this may be the last as it seems clear that management has changed. Must have, as a once charming boutique hotel had turned into a sad, location leaving you frustrated you gave it yet one more chance after saying you would not stay there again after our previous time. Which I have not even mentioned, but was even worse, if you can believe it, then this stay. It they cared at all they should have immediately moved us to another room or comp’ed it at the very least. I left there so unhappy. The room ruined our weekend getaway.
Thomas
Séjour de 1 nuit en février 2026
